Prestige Lexus of Ramsey
Ramsey, NJ
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Service-very good; pricing this time wasn't the best. I bought my 2015 RX 350 from Prestige in 2014 and I have had it serviced there for the past 4 years. I deal with Jeff Lucca who is always professional I bought my 2015 RX 350 from Prestige in 2014 and I have had it serviced there for the past 4 years. I deal with Jeff Lucca who is always professional in evey way. On my last visit, I was taken aback when I was told the price and there were no service discounts, especially when I found the prices elsewhere lower (at Lexus delaers) for the same service. It's my sense that the emphasis Prestige places on customer loyalty and relationship have begun to wane. More
Great service! Prestige Lexus in Ramsey is an awesome place with courteous and professional staff. They are always Pleasant and easy to deal with and always try to a Prestige Lexus in Ramsey is an awesome place with courteous and professional staff. They are always Pleasant and easy to deal with and always try to accommodate your needs. Special kudos go to service manager Mike Ceccon. His department always goes above and beyond. More
Excellent! Oustanding!!! Bought my car from Prestige Lexus Ramsey, worked with Casey Vielle, Good experience! Very professional! Highly recommend Casey! I also would like to Bought my car from Prestige Lexus Ramsey, worked with Casey Vielle, Good experience! Very professional! Highly recommend Casey! I also would like to mention Leslie Fought . Outstanding job guys! More
Thorough and honest service I appreciated the honesty with which my service representative dealt with my car issues. His name is Michael and it was refreshing to have someone spe I appreciated the honesty with which my service representative dealt with my car issues. His name is Michael and it was refreshing to have someone speak honestly about what I needed and what I did not. One often things of slippery characters at car service centers. Not at Lexus. Well done. Keep up the honest work. More
Maintenance and repair service Greeted by knowledgeable service advisor, courteous and professional. He explains in detail what needs to be done with good advice. Service completed Greeted by knowledgeable service advisor, courteous and professional. He explains in detail what needs to be done with good advice. Service completed as promised, very satisfied. More
concise Car repair were comprehensive, transparent and as promised.Jorge contacted me frequently to update the status of the work needed and expected return o Car repair were comprehensive, transparent and as promised.Jorge contacted me frequently to update the status of the work needed and expected return of the car. More
Great customer service. The representative was very helpful and courteous. He was able to resolve the issue in a timely matter and answered all my questions and concerns. The representative was very helpful and courteous. He was able to resolve the issue in a timely matter and answered all my questions and concerns. More
I had an excellent experience at Prestige Lexus of Ramsey I purchased a 2019 RX-350 on Saturday December 15, 2018. This was my second purchase from this dealer in the last 10 years. When I first contacted I purchased a 2019 RX-350 on Saturday December 15, 2018. This was my second purchase from this dealer in the last 10 years. When I first contacted the dealer Sheila Rosalimsky was extremely nice a courteous when making my appointment. When I arrived, she was very warm and welcoming. She introduced me to sales consultant Imran Khan. Imran was also very professional and helpful. I immediately sensed that if I am offered the right deal a sales would be imminent. I bagained with his manager on my behalf and this was the fastest and most haggle free car purchase I ever made. More
Excellent service and friendly and helpful staff. This was an easy and painless service and I give 5 stars to Prestige Lexus! Makes me want to come back and buy with Lexus again!! This was an easy and painless service and I give 5 stars to Prestige Lexus! Makes me want to come back and buy with Lexus again!! More
great service Prestige is the place to go for service. The employees are always so professional and pleasant. from the time you enter the establishment until the ti Prestige is the place to go for service. The employees are always so professional and pleasant. from the time you enter the establishment until the time you leave. Your car will be thoroughly checked out, you and your car will drive away very happy. More