Prestige Lexus of Ramsey
Ramsey, NJ
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Friendly and knowledgeable. I purchased my car (2010 ES) from Prestige Lexus and continued with service. The entire staff is a pleasure to work with, i would recommend Prestige I purchased my car (2010 ES) from Prestige Lexus and continued with service. The entire staff is a pleasure to work with, i would recommend Prestige for Sales and Service. More
Poor customer service I purchased a preowned certified vehicle. Only one key fob worked. When I brought the other in to be fixed they charged me. There is a lot more to I purchased a preowned certified vehicle. Only one key fob worked. When I brought the other in to be fixed they charged me. There is a lot more to the story but I'm tired of this whole incident so I'm not going to rehash it here. More
Wonderful service as always I've been bringing my car to Prestige Lexus of Ramsey since I bought it there 15 years ago for regular service, repairs, and body work. Service is con I've been bringing my car to Prestige Lexus of Ramsey since I bought it there 15 years ago for regular service, repairs, and body work. Service is consistently superb. You have to be able to trust who you're dealing with and I can say, without hesitation, that this dealership has earned my trust and loyalty over and over. I can't imagine purchasing or servicing a car anywhere else. More
efficient servicing my appointment was honored on time. . Work was efficiently and competently done. All questions were answered to my satisfaction. A minimum of paperwor my appointment was honored on time. . Work was efficiently and competently done. All questions were answered to my satisfaction. A minimum of paperwork was required More
The perfect service center. This service center is in perfect running condition from the time you arrive until you pick up your vehicle and leave. Great with follow ups. This service center is in perfect running condition from the time you arrive until you pick up your vehicle and leave. Great with follow ups. More
GREAT CUSTOMER SERVICE I HAVE BEEN DEALING WITH WILLIAM LAMB FOR YEARS I CAN CALL HIM FOR ANY REASON AT ALL GREAT PERSON !!!THX BILL LAMB HAPPY HOLIDAYS I HAVE BEEN DEALING WITH WILLIAM LAMB FOR YEARS I CAN CALL HIM FOR ANY REASON AT ALL GREAT PERSON !!!THX BILL LAMB HAPPY HOLIDAYS More
Excellent experience I dealt with Kim Thoth at Prestige. She was fantastic to deal with. Made my transition from one Lexus to another so fast and easy. A pleasure to de I dealt with Kim Thoth at Prestige. She was fantastic to deal with. Made my transition from one Lexus to another so fast and easy. A pleasure to deal with as was the person that showed me how to operate the car’s bavigation, radio presets, etc. More
exellent dealership This is my second car from this dealership.Richard Efrus was very friendly,professional,great.I will highly recommend him to my friends and relative This is my second car from this dealership.Richard Efrus was very friendly,professional,great.I will highly recommend him to my friends and relatives More
Fast, friendly and professional service. We leased a car and Richard Kim helped us. He is very friendly, professional and prompt. He will always respond to your e-mails or phone calls with an We leased a car and Richard Kim helped us. He is very friendly, professional and prompt. He will always respond to your e-mails or phone calls with any inquiry about the car. I would highly recommend Prestige Lexus based on my excellent experience working with Richard and other service people. More
Some Disappointments Was disappointed with 2 aspects of the deal. This is our 4th time leasing with Lexus. When we contacted the dealer we requested to have the same dea Was disappointed with 2 aspects of the deal. This is our 4th time leasing with Lexus. When we contacted the dealer we requested to have the same deal as our previous one. We understood that we would be getting the same. Upon arrival to pick up our cars we realized thay did not include, and would not inclued, the mainteneance with our deal. Disappointed as we had this before. Also, very, very disappointed that my car did not include a mat for the back of the SUV. When asked, I felt I was blown off. I really feel that after leasing 2 cars each time for the past 12 years with Lexus our salesman could have found a mat for my car. Can't give 5 stars this time around! More