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Prestige Lexus of Ramsey

Ramsey, NJ

4.1
2,633 Reviews

1000 NJ-17

Ramsey, NJ

07446

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Showing 2,633 reviews

December 28, 2018

Friendly and knowledgeable. I purchased my car (2010 ES) from Prestige Lexus and continued with service. The entire staff is a pleasure to work with, i would recommend Prestige More

by J.LAPELUSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tara Niland, Gary Gugliemi
December 28, 2018

Poor customer service I purchased a preowned certified vehicle. Only one key fob worked. When I brought the other in to be fixed they charged me. There is a lot more to More

by djbienkowski
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Zearfaus
Dec 28, 2018 -

Prestige Lexus of Ramsey responded

Hello Donna, we apologize that there has been an issue with your key. After speaking with our service manager, he advised that a reimbursement for the battery replacement fee you were charged was being sent to you. Please let us know if there is anything we can do further to help.

December 28, 2018

Wonderful service as always I've been bringing my car to Prestige Lexus of Ramsey since I bought it there 15 years ago for regular service, repairs, and body work. Service is con More

by Laurie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Scallo
December 28, 2018

efficient servicing my appointment was honored on time. . Work was efficiently and competently done. All questions were answered to my satisfaction. A minimum of paperwor More

by AJB723
Recommend Dealer
Yes
Employees Worked With
Michael Ceccon, Jeff Lucca
December 28, 2018

The perfect service center. This service center is in perfect running condition from the time you arrive until you pick up your vehicle and leave. Great with follow ups. More

by Eddie6966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Scalo, Michael Ceccon
December 28, 2018

GREAT CUSTOMER SERVICE I HAVE BEEN DEALING WITH WILLIAM LAMB FOR YEARS I CAN CALL HIM FOR ANY REASON AT ALL GREAT PERSON !!!THX BILL LAMB HAPPY HOLIDAYS More

by trjerseycity
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Lamb, Eugenio Santini, Kevin Lewis, Jessica Tyska
December 27, 2018

Excellent experience I dealt with Kim Thoth at Prestige. She was fantastic to deal with. Made my transition from one Lexus to another so fast and easy. A pleasure to de More

by LAINIEMILLER8891
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincenzo Calautti, Kimberly Totha
December 27, 2018

exellent dealership This is my second car from this dealership.Richard Efrus was very friendly,professional,great.I will highly recommend him to my friends and relative More

by SMEKUNAFUKSMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Efrus
December 27, 2018

Fast, friendly and professional service. We leased a car and Richard Kim helped us. He is very friendly, professional and prompt. He will always respond to your e-mails or phone calls with an More

by CPALPARK2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Kim
December 26, 2018

Some Disappointments Was disappointed with 2 aspects of the deal. This is our 4th time leasing with Lexus. When we contacted the dealer we requested to have the same dea More

by DOCTORDEATHBOB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cho, Richard Nudelman
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