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Prestige Lexus of Ramsey

Ramsey, NJ

4.2
2,631 Reviews

1000 NJ-17

Ramsey, NJ

07446

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Showing 2,631 reviews

December 31, 2018

A class act I can’t speak highly enough about Prestige Lexus of Ramsey. Every interaction I have with them is a pleasure. They are thorough, conscientious, and re More

by happylexusowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Gugliemi
December 31, 2018

Car not clean and took too long I brought the car in because it was missing a roof rack cover and the car was not clean when I originally took it home. I had an 8am appointment to dr More

by cmc1983
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jorge Reinoso
Jan 21, 2019 -

Prestige Lexus of Ramsey responded

Hello, we are sorry that you had some miss communication while servicing your vehicle. Prestige Lexus is happy to offer a complimentary exterior car wash to all of our service customers, along with an interior vacuum. However, we do details by appointment and there is a charge for this service.

December 31, 2018

Best in the business! As a Lexus owner since 2005, I have exclusively used Prestige Lexus service center for all the work on my cars. Not only is their workmanship superb, More

by Merlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Kosik, Jorge Reinoso
December 31, 2018

Good Car Purchasing Experience Very personable and knowledgeable sales consultant, Mike Jaloubi. He was easy to work with and honest, He was able to deliver what he promised and spe More

by marcfree
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jaloubi, Richard Nudelman
December 31, 2018

Best Salesman...Ever We've trusted Richard Efrus for years. He's always given me and my wife great advice and excellent deals. Our new NX is the sixth car we've gotten fr More

by djwood1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Efrus
December 30, 2018

Perfect experience I’ve been looking for a used lexus for over 3 months and have worked with a few different Sales Rep. My cousin recommend Demetre at Prestige Lexus i More

by Erika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Demetre Stathopoulos
December 29, 2018

Excellent experience The leasing experience at this dealership was excellent. The saleman explained everything thoroughly and answered all my questions. This is my 7th l More

by joecer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Efrus, Betsy Scudi, Wayne Schey
December 28, 2018

Great Experience! Prestige Lexus of Ramsey made my car buying experience easy!! We worked with Demetre and he was super helpful, detailed, informative and fun to work w More

by JACLYN.POLIS58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Demetre Stathopoulos
December 28, 2018

Friendly and knowledgeable. I purchased my car (2010 ES) from Prestige Lexus and continued with service. The entire staff is a pleasure to work with, i would recommend Prestige More

by J.LAPELUSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tara Niland, Gary Gugliemi
December 28, 2018

Poor customer service I purchased a preowned certified vehicle. Only one key fob worked. When I brought the other in to be fixed they charged me. There is a lot more to More

by djbienkowski
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Zearfaus
Dec 28, 2018 -

Prestige Lexus of Ramsey responded

Hello Donna, we apologize that there has been an issue with your key. After speaking with our service manager, he advised that a reimbursement for the battery replacement fee you were charged was being sent to you. Please let us know if there is anything we can do further to help.

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