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Prestige Lexus of Ramsey

Ramsey, NJ

4.1
2,633 Reviews

1000 NJ-17

Ramsey, NJ

07446

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Showing 2,633 reviews

January 05, 2019

Great dealership. I had been coming to Prestige for service for the last year, and they were very good. So when the time came to trade in my old 450Rxh, I asked my ser More

by BMCINTOSH9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Park, Leslie Fougha, John Day, Gary Gugliemi
January 05, 2019

Great experience, staff were very nice and helpful. Great experience and staff were very nice and helpful. Person I brought car from Kelvin is an outstanding salesman and a real gentleman and very helpf More

by Rooster3864
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin
January 04, 2019

Great Lexus Dealership! I was very impressed with the service dept this was my first service visit. I released a new car this past August and did not care to use the previous More

by zrud
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Day, Jeff Lucca
January 04, 2019

Awesome Service Experience Joe was friendly, easy to work with and very flexible. He made an adjustment to the schedule to make sure I had the car back in time to pick up my da More

by mefleming08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Alemany
January 04, 2019

Great service My vehicle was services within an hour at a reasonable price. While I waited, there were drinks and sandwiches available. An excellent experience. J More

by Lteitler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Reinoso
January 03, 2019

Poor customer service, expensive, waste for loyal customers After good experiences with other lexus dealers, it is fair to say that this dealer is awful. The service rep lied about the timeframe needed to revie More

by dmark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Simpson
Jan 21, 2019 -

Prestige Lexus of Ramsey responded

We are so sorry to hear that you have had issues with our Service department. We have brought this to our Service Directors attention, he has asked that you reach out directly to him. His direct line is 201-267-6130

January 03, 2019

Excellent Timely, professional and friendly. I made my appointment the very last minute since my check engine light went on and was told to come right in and I More

by BMALLOY201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ceccon, Walter Kosik, Calvert Hargrove, Michael Zearfaus, Jessica Tyska, ROBERT magnani, Tara Niland
January 03, 2019

Very Professional I got four new tires yesterday and a wheel alignment and my experience was great! I was immediately brought into Mark's office to start the paperwork, More

by Jennyfdonaghy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Simpson
January 03, 2019

professional services Friendly and best services. Easy and quick. Well teaching on technology and functions. Thank you for excellent services. I am long time customer a More

by JEESCHOE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Totha
January 03, 2019

great experience buying a car Rudy could not have been a better salesperson. Never felt pressured. He was so helpful and knew everything about the Lexus brand. The reception More

by KWEB1447
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Trbovich II
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