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Prestige Lexus of Ramsey
Ramsey, NJ
2,633 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 11, 2019
Great Experience Easy process for getting a fabulous car. Everyone was super friendly, especially Michelle who was fantastic! She was super attentive and extremely pro Easy process for getting a fabulous car. Everyone was super friendly, especially Michelle who was fantastic! She was super attentive and extremely professional, she made the whole process seamless. Highly recommend prestige a d Michelle! More
by paicouple
Verified CustomerEmployees Worked With
Michele Hanrahan
January 11, 2019
10,000 miles It took less than 2 hours for this service which was wonderful! Joseph Scalo was very friendly and kept me informed on the progress of my appointment. It took less than 2 hours for this service which was wonderful! Joseph Scalo was very friendly and kept me informed on the progress of my appointment. More
by smoov320
Employees Worked With
Joseph Scalo
January 11, 2019
Very relaxing ! The car was taken in at the appointed hour, and the diagnostic work was done very expeditiously. The customer waiting room was well provided and quie The car was taken in at the appointed hour, and the diagnostic work was done very expeditiously. The customer waiting room was well provided and quiet. More
by acura
Employees Worked With
Jorge Reinoso
January 10, 2019
Great Customer Service Brought my car for service. It was great to see Joe Scalo, who is always a courteous, professional, friendly & familiar face. The professionalism at P Brought my car for service. It was great to see Joe Scalo, who is always a courteous, professional, friendly & familiar face. The professionalism at Prestige starts the moment you drop off your car thru the moment you leave, including the valets, reception & service consultants. Keep up the exceptional work guys! More
by donnalalima
Employees Worked With
Joseph Scalo
January 10, 2019
Terrific maintenance Its good to know the professionals at Prestige are terrific! Why you dont have joseph scalo listed? Who is Vincent Calautti and why im i asked to r Its good to know the professionals at Prestige are terrific! Why you dont have joseph scalo listed? Who is Vincent Calautti and why im i asked to rate him? Never met him , not applicable.. trick question? Your questionaire needs modification.... More
by m.pitino
Employees Worked With
Joseph Scalo, Vincenzo Calautti
January 10, 2019
Buyer for Lexus Es350 They first tell me the vehichel is sold after driving 2 hours to the dealership. So they show me other damaged cars. Then they tell the vehical has a They first tell me the vehichel is sold after driving 2 hours to the dealership. So they show me other damaged cars. Then they tell the vehical has a deposit placed and good until 2pm the same day. 2pm passes and we take the car for a drive. We come back and the sales person tells us the other person who gave the deposit is here to buy it. I told him its too late. So sales person tells me we cant take a single penny off the vehical. So i agreed to purchase it at full price. Then he tells me the vehical will not be lexus certified. I would have to pay another 1300 on top of the price. I told them on the website and carfax report its lexus certified. I still purchased it without the certification. Then we went to the finance department. The finance guy offer me 5.19apr having a credit score of 825plus. I told them that and they said it doesnt depend on that. He lowers it to 4.99apr. How does that work. He makes his own apr. Then he tells me I cant put more than 3000 on my credit card and nomore than 12000 personal check. At that point I was mad and wanted to pay off the car on the spot. He tells me to get a bank check on a saturday around 4 or 5 pm. They didnt even clean the car from the inside. They play big time games. I wouldnt go back there again. Jose was the sales manager calling the shots. Jason Park was a good guy but he had no control of anything. More
by pareshbp
Employees Worked With
Jose Sales Manager, Hang Jang was not part of anything, Han Jang
January 09, 2019
Appointment to replace broken window The dealer was able to provide a loaner car while my car was serviced to replace a broken passenger window. They were diligent in providing me updates The dealer was able to provide a loaner car while my car was serviced to replace a broken passenger window. They were diligent in providing me updates on the status of the repair and when to return to pick up my car. They team is always courteous and professional. More
by LDASILVARX
Employees Worked With
Jorge Reinoso
January 08, 2019
Great Experience Had been looking to upgrade to a Lexus for awhile and decided to go to Prestige. So glad we did! Michelle was extremely accommodating and professional Had been looking to upgrade to a Lexus for awhile and decided to go to Prestige. So glad we did! Michelle was extremely accommodating and professional. She was easy to work with and made the whole process easy and seamless! Highly recommend Prestige, and ask for Michelle! More
by paicouple
Employees Worked With
Michele Hanrahan
January 08, 2019
Excellent service Acquired second car at Ramsey. I knew what I wanted and Dimitri delivered an excellent price in a quick manner. No playing around. Quickest and smo Acquired second car at Ramsey. I knew what I wanted and Dimitri delivered an excellent price in a quick manner. No playing around. Quickest and smoothest transaction ever. More
by RAULIRAMOS
Employees Worked With
Leslie was very helpful, Demetre Stathopoulos
January 08, 2019
Very efficient and helpful As usual my service appointment was exceptional. They handled the maintenance in an efficient manner and the Service Associate, Joseph Scalo, provide As usual my service appointment was exceptional. They handled the maintenance in an efficient manner and the Service Associate, Joseph Scalo, provided me with some additional care information relative to my new NX. More
by MGGUILLOTTE
Employees Worked With
Joseph Scalo
