Prestige Lexus of Ramsey
Ramsey, NJ
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Such a pleasure dealing with Prestige Lexus of Ramsey. such a pleasure dealing with Prestige Lexus of Ramsey.... fast, efficient, dependable... the price I paid was the price they quoted... Free loaner car such a pleasure dealing with Prestige Lexus of Ramsey.... fast, efficient, dependable... the price I paid was the price they quoted... Free loaner car! Nice waiting room. More
Easy and stress free. Joe Scalo, my usual service rep, is always friendly, professional, and responsive. I’ve been using Prestige Lexus for over 15 years, both for my new c Joe Scalo, my usual service rep, is always friendly, professional, and responsive. I’ve been using Prestige Lexus for over 15 years, both for my new car purchases and service. More
Good and Pleasant Service Happy with car and service. Will miss my salesman of many, many years, Warren Port, though! My car was returned, completely serviced and washed, in Happy with car and service. Will miss my salesman of many, many years, Warren Port, though! My car was returned, completely serviced and washed, in the time originally told to me - thank you. More
Service with a smile We’ve been Lexus customers for many years and besides our wonderful salesman Demetrius people like Mr Scala keep us coming back. He very caring and p We’ve been Lexus customers for many years and besides our wonderful salesman Demetrius people like Mr Scala keep us coming back. He very caring and professional and always a pleasure to work with. More
5 Stars First and foremost this is my 3rd..maybe 4th car from prestige Lexus and truth be told...I would never look elsewhere for a car. From soup to nuts... First and foremost this is my 3rd..maybe 4th car from prestige Lexus and truth be told...I would never look elsewhere for a car. From soup to nuts...the point of purchase to the service department...always amazing staff...always honest, kind and helpful. My salesman Daniel Choi still calls to check up and anytime I need him...he is there.... and Jorge in service...brought my car in at 10am for my service appt. Was out by 10;10 with a beautiful loaner and back at 3:00 and my car was waiting for me and ready to go. I couldn't ask for better service. I absolutely give prestige Lexus 5 stars!! More
I will ONLY work with Jorge I purchased my car at Prestige and the sales experience was ok but what really blew me away is the service department. They always have a loaner for y I purchased my car at Prestige and the sales experience was ok but what really blew me away is the service department. They always have a loaner for you at request, their waiting area is always clean and fully stocked and the service advisors are the best. Jorge has always gone above and beyond with anything I've ever needed. 3 Months after purchasing my car, I discovered a small hole under my carpet in the driver's side floor. When I went to get service, there were no questions asked, Jorge contacted the corporate group to have approval to fix my floor at no cost. Every service after that has been the same seamless experience as the first. Thank you Prestige Lexus for hiring wonderful service advisors such as Jorge. I will not work with anyone else as long as I own my car. More
Awesome service Very positive experience. Thank you Gary for your help. I was so glad to get my car back so quickly and have everything fixed. I will definitely come Very positive experience. Thank you Gary for your help. I was so glad to get my car back so quickly and have everything fixed. I will definitely come back. More
Wonderful Experience! Highly Recommend! Prestige Lexus deserves a lot of credit. They made the car buying experience a wonderful one. Everyone at the dealership was knowledgable and friendly Prestige Lexus deserves a lot of credit. They made the car buying experience a wonderful one. Everyone at the dealership was knowledgable and friendly but nothing more can be said about my wonderful sales representative, Kimberly Totha. She made me feel like more than a customer. She was able to find exactly what I was looking for and for an affordable price. She treated me with nothing but respect and now I am a proud owner of a Lexus Nx300. :) The car buying experience can be stressful but, Kimberly and the folks at Prestige Lexus offered wonderful customer service. I'm very happy and I'm glad I chose Prestige Lexus- and YOU should too! More
Map update Waited 3 hr for map update but after sales person came told me Lexus administrator have to unlock my car from Texas . He doesn't know how long will ta Waited 3 hr for map update but after sales person came told me Lexus administrator have to unlock my car from Texas . He doesn't know how long will take. More
5000 mile service Friendly and professional service. Comfortable lounge area with coffee, bagels, muffins etc. .Also WiFi and cable tv provided. Car was ready in about Friendly and professional service. Comfortable lounge area with coffee, bagels, muffins etc. .Also WiFi and cable tv provided. Car was ready in about an hour which was better than expected. More