Prestige Lexus of Ramsey
Ramsey, NJ
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Awesome experience! I had a great experience on this day! I felt the service was great, specifically from my Service team member, Jeff Lucca. He was efficient and mindful I had a great experience on this day! I felt the service was great, specifically from my Service team member, Jeff Lucca. He was efficient and mindful of time but also thorough and explained everything to me that was necessary. He made sure I was comfortable with the service that was getting done and called me with information regarding the results of the service. It was a pleasure to work with people that are considerate, respectful and do their jobs well! More
Excellent service Quickly figured out the estimate how much for my request, and the service was completed as expected timeline. The processes was very smooth and the lo Quickly figured out the estimate how much for my request, and the service was completed as expected timeline. The processes was very smooth and the loaner was great. More
Regular maintenance and Software update service As always wonderful experience bringing my car to Prestige for Service. Gary is friendly and took the time to answer questions in a detailed manner. H As always wonderful experience bringing my car to Prestige for Service. Gary is friendly and took the time to answer questions in a detailed manner. Highly satisfied. More
Excellent sales service. Steve did an excellent job describing the car and lease. His follow up on our picking up the car and getting license plates and auto insurance went s Steve did an excellent job describing the car and lease. His follow up on our picking up the car and getting license plates and auto insurance went smoothly. More
Efficient, accomodating, and Courteous My service representative, Joe, was very accomodating and provided me with a loaner vehicle similar to my own. Additionally, he made sure that the wo My service representative, Joe, was very accomodating and provided me with a loaner vehicle similar to my own. Additionally, he made sure that the work on my car was completed in a timely manner and ahead of the expected inclement weather. Joe also made sure to explain the type of safety recall work done on my Lexus and what work was important to be done on my vehicle for the next appointment (example-new tires). I was treated with the utmost courtesy. All in all, the experience at Lexus with Joe was excellent. More
Wonderful from start to finish I am giving this dealership a perfect 10!!! The salesperson, Demetre Lollipoppoolous may be one of the best in the industry. He knows everythin I am giving this dealership a perfect 10!!! The salesperson, Demetre Lollipoppoolous may be one of the best in the industry. He knows everything about each car. It's impressive being Lexus has some many different models. Such a nice freindly and professional man. Thank you, Robert More
Great car experience It was nice dealing with professional people and no hassle. I would highly recommend prestige . All the employees were very nice and all willing t It was nice dealing with professional people and no hassle. I would highly recommend prestige . All the employees were very nice and all willing to help with the process of my purchase More
Convenient, courteous service Brought my Lexus in for a recalled airbag issue. Lexus made the visit as easy as possible. My car was returned in excellent condition including a wash Brought my Lexus in for a recalled airbag issue. Lexus made the visit as easy as possible. My car was returned in excellent condition including a wash and vacuum. More
Excellent service Since my electric issue on a leased Sienna, the dealership in Brooklyn wanted to charge me $600 for parts plus labor. I told them no way and took the Since my electric issue on a leased Sienna, the dealership in Brooklyn wanted to charge me $600 for parts plus labor. I told them no way and took the car to Prestige Toyota where I was treated as a friend, the issue was fixed under warranty and was given a loaner car. Since this incident I have always been a loyal customer of Prestige Toyota and Prestige Lexus and why I don’t mind driving from Brooklyn. This time it was an issue with my Lexus and Prestige gave me their honest analysis and advice... Thankyou! More
From Lease to Purchase Excellent service - all taken care of in 1 visit. No pressure to buy something I did not want. Handled very professionally and in an expeditious man Excellent service - all taken care of in 1 visit. No pressure to buy something I did not want. Handled very professionally and in an expeditious manner. More