Prestige Lexus of Ramsey

Everything went very smoothly and my car was ready early. Everyone I dealt with couldn't of been nicer. I bought out lease a few weeks ago and I wouldn't say anything nice about the man that I bought my car Everyone I dealt with couldn't of been nicer. I bought out lease a few weeks ago and I wouldn't say anything nice about the man that I bought my car from . Why, after purchase I called left two messages on his phone and neither were returned. I finally worked with Kimberly.....thank goodness ! That wasn't a pleasant purchase. Thank goodness I won't deal with sales again. More

ICS System Reprogram & Tire Rotation I recently received a letter from Lexus that my 2017 RX 450H would need to have its ICS system reprogramed. At the same time my vehicle information sc I recently received a letter from Lexus that my 2017 RX 450H would need to have its ICS system reprogramed. At the same time my vehicle information screen informed me it was time to have the tires rotated. I made an appoint online for the next day. I had the pleasurable experience to meet with Gary Guglielmi and Adam Lucchesi. Both gentlemen explained the ICS re-programing procedure. I waited for the repairs to be done and left feeling confident that the repairs were done correctly. These two men are extremely professional and I would not hesitate to bring my vehicle fo Prestige Lexus for future repairs More

New lease John was very helpful and forthcoming about the whole process. Understanding of my situation and helped me out. Happy to be in the car that I wanted. John was very helpful and forthcoming about the whole process. Understanding of my situation and helped me out. Happy to be in the car that I wanted. Thanks John! More

60,000 miles service on my IS 250. My A-1 review is based mainly on the professionalism, knowledge, courtesy and hospitality of Mr.Joseph Scalo, my service rep. Joe has handled both my My A-1 review is based mainly on the professionalism, knowledge, courtesy and hospitality of Mr.Joseph Scalo, my service rep. Joe has handled both my car and my wife's RX350 for many years, before and after his leave from Prestige. He is an honest man and when he recommends that something unexpected should be taken care of, we never fail to follow his well-explained advice. He is a stickler for safety and never hesitates to mention our extended family's safety. (That includes six grandchildren.) We have come to feel that Mr.Scalo is a friend who makes sure our cars are in excellent condition. More

A professional organization This was my second time dealing with Prestige Lexus of Ramsey. We have been very impressed with their courtesy, friendliness, and professionalism . Ou This was my second time dealing with Prestige Lexus of Ramsey. We have been very impressed with their courtesy, friendliness, and professionalism . Our sales consultant, Michele Hanrahan, bent over backwards to be sure even need we had was addressed. We had an issue with our insurance company but she worked diligently to get a successful solution. I also appreciated the fact that Leslie Fougha, one of their vehicle delivery specialists, sat with me in the car and thoroughly explained every feature of the dashboard. I’m sure I’ll need a refresher course from time to time but that opportunity is there for me. More

Richard Efrus makes leading a vehicle painless and efficient I just leased my fourth car from Lexus in Ramsey. My son asked “why do you always get the same car?” My reponse “I love the way the Lexus ES drives” I I just leased my fourth car from Lexus in Ramsey. My son asked “why do you always get the same car?” My reponse “I love the way the Lexus ES drives” I was able to get the vehicle alarmist immediately not because of the Lexus delay, but my own schedule. Richard made sure all was ready and that I just needed to learn the updated features of the vehicle. So far, the drive is great. Thank you , Richard for your excellent service. More

The best. This place will always go way out of their way to make sure you leave happy . Gary thanks for all your help , Gary you rock.... This place will always go way out of their way to make sure you leave happy . Gary thanks for all your help , Gary you rock.... More

Good experience I had a satisfying experience at Lexus, they were friendly, I was kept up to date with everything and I would recommend prestige Lexus of Ramsey. I had a satisfying experience at Lexus, they were friendly, I was kept up to date with everything and I would recommend prestige Lexus of Ramsey. More

Fast and simple I went in with an issue. They were able to diagnose it, fix it and gave me a very good price. I would definitely recommend this place to anyone. I went in with an issue. They were able to diagnose it, fix it and gave me a very good price. I would definitely recommend this place to anyone. More

Good experience! Very easy to deal with! They listened to any concerns I had regarding my car and did a thorough check! Gary was very nice. He worked around my timefra Very easy to deal with! They listened to any concerns I had regarding my car and did a thorough check! Gary was very nice. He worked around my timeframe with returning the lender car. More