Prestige Lexus of Ramsey
Ramsey, NJ
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awsome the entire sales department at prestige lexus of ramsey was extremely professional,friendly, helpful and supportive....best experience ever...getting the entire sales department at prestige lexus of ramsey was extremely professional,friendly, helpful and supportive....best experience ever...getting my new car from prestige lexus was my best decision... More
2013 Lexus RX 350 55,000 Miles Service 55,000 miles service + Shock replacement under warranty. All good. I left happy. Thanks for quick service. I'll be visiting them for future maintenanc 55,000 miles service + Shock replacement under warranty. All good. I left happy. Thanks for quick service. I'll be visiting them for future maintenance. More
Regular service Joe was most courteous, professional and competent. He should be a valued employee of Prestige. I look forward to working through him again. He i Joe was most courteous, professional and competent. He should be a valued employee of Prestige. I look forward to working through him again. He is s winner. More
Perfect! My service is always great at this service center. The staff is not only friendly but interested to help. I like to get my oil changes done more often My service is always great at this service center. The staff is not only friendly but interested to help. I like to get my oil changes done more often than is required. Instead of just going along with it, the service center noted that it wasn't necessary to get them done at the interval that i do them at. What does this tell me? It tells me that they care about their customers and their wallet. It also makes me feel completely comfortable that the service will always be done right. I have full trust in this dealership and the service staff. More
Brought car in because emergency lights were on My car was accepted earlier than my appointment time and I was immediately given a loaner car. Michael called to explain the car's problem and outline My car was accepted earlier than my appointment time and I was immediately given a loaner car. Michael called to explain the car's problem and outline the cost. Everything was taken care of efficiently, effectively and with a smile (including the girl at the checkout desk whose name I don't remember. Sad to say "goodbye" to Mark Simpson who has been helping me for so many years. His absence will be felt. More
AMAZING EXPIERANCE My sales man John was extremely helpful selecting a car and getting me in it that week. I will recommend him and the dealer to all friends !! My sales man John was extremely helpful selecting a car and getting me in it that week. I will recommend him and the dealer to all friends !! More
Great service The entire service team at prestige Lexus was extremely professional, friendly, supportive, and willing to go above and beyond to provide me with exce The entire service team at prestige Lexus was extremely professional, friendly, supportive, and willing to go above and beyond to provide me with excellent service. More
Satisfactory until we got home The lower panel under the glove box was not atttached and when I tried to clip it back in place it would not hold. We had to go back to service and th The lower panel under the glove box was not atttached and when I tried to clip it back in place it would not hold. We had to go back to service and they adjusted the clips so it would hold. Obviously it should have been firmly attached before it left the shop. More
Thorough review of repairs Thorough and timely repairs to car. Reason not found for original reason of battery drain, but hope the event does not happen in future. Thank you. Thorough and timely repairs to car. Reason not found for original reason of battery drain, but hope the event does not happen in future. Thank you. More
Great as always . Gary was very helpful and also very professional. Every employee we had counted was equally friendly, helpful and professional. I plan to continue u . Gary was very helpful and also very professional. Every employee we had counted was equally friendly, helpful and professional. I plan to continue using your service. More