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Prestige Lexus of Ramsey

Ramsey, NJ

4.0
2,632 Reviews

1000 NJ-17

Ramsey, NJ

07446

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Showing 2,632 reviews

March 02, 2019

Courteous, professional, above and beyound This was my first personal dealing with the service department. Everyone was courteous, professional and couldn't do enough to make sure my visit was More

by David566
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Zearfaus, Jorge Reinoso
March 02, 2019

Excellent customer service! The service I received at Lexus was beyond excellent. Everyone was extremely helpful and did everything they could to make sure my expectations were m More

by robyndeluca618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin in sales and Carlos F&I, Vincenzo Calautti, Richard Nudelman
March 01, 2019

Fantastic My sales person Kim, Vinny the text guy and Oscar in finance the experience was fantastic.. Every person I dealt with was a true pleasure. Doug Mal More

by dgmjr53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar, Walter Kosik, Vincenzo Calautti, Kimberly Totha
March 01, 2019

first class all the way professional, courteous and efficient, Lexus service never ceases to amaze me with the first class experience it provides to owners. We have every co More

by albie570
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Reinoso
March 01, 2019

Terrific! The personnel are always professional and pleasant. Each person had a smile and explained each step of the process along the way. I waited for my car More

by ROB07621
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ceccon, Michael Zearfaus
March 01, 2019

Very professional and efficient. Demetre and Joe were great to work with. Very knowledgeable and helpful. The entire process from trade-in to purchase was made very easy. Would recomm More

by TSHARA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Scalo, Demetre Stathopoulos
March 01, 2019

Very bad I am very angry.they made my car damage.I have to make an appointment with supervisor .I could not believe that happened.l have Lexus for more than te More

by SHAHLANIKFAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Lucca
Mar 22, 2019 -

Prestige Lexus of Ramsey responded

Hello, apologize that we are unfamiliar with your situation. Please contact our Service Manager Walter at your convenience - wkosik@driveprestige.com

March 01, 2019

Leasing made easy. John Day was very professional and low key. I did not feel pressured to make any decision. He gave me plenty of time and answered all my questions. Le More

by TIMHUD31
Recommend Dealer
Yes
Employees Worked With
John Day, Richard Nudelman
February 28, 2019

Excellent Service at Prestige lexus I had my 2018 GX460 in for 25k service at prestige. They did and excellent job, if fact went out of there way to take care of a small scratch on had o More

by walldiver24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Kosik, Gary Gugliemi
February 28, 2019

Excellent Service Department I have had many cars from this dealership. The service department is excellent, and they are very helpful and friendly. Mr. Scalo explained everything More

by Rita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Scalo, Jessica Tyska
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