Prestige Lexus of Ramsey
Ramsey, NJ
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Courteous, professional, above and beyound This was my first personal dealing with the service department. Everyone was courteous, professional and couldn't do enough to make sure my visit was This was my first personal dealing with the service department. Everyone was courteous, professional and couldn't do enough to make sure my visit was pleasant and comfortable. My car was ready at the time quoted, the service given was above and beyond what was scheduled and the loaner car was perfect, not to mention state of the art. More
Excellent customer service! The service I received at Lexus was beyond excellent. Everyone was extremely helpful and did everything they could to make sure my expectations were m The service I received at Lexus was beyond excellent. Everyone was extremely helpful and did everything they could to make sure my expectations were met. Special shout out to Rich, Kelvin, Carlos and Vincenzo for helping me out with me new car! I love it and am so happy I decided to go with Lexus for my second lease! I will be sure to return after my lease ends! More
Fantastic My sales person Kim, Vinny the text guy and Oscar in finance the experience was fantastic.. Every person I dealt with was a true pleasure. Doug Mal My sales person Kim, Vinny the text guy and Oscar in finance the experience was fantastic.. Every person I dealt with was a true pleasure. Doug Malcolm More
first class all the way professional, courteous and efficient, Lexus service never ceases to amaze me with the first class experience it provides to owners. We have every co professional, courteous and efficient, Lexus service never ceases to amaze me with the first class experience it provides to owners. We have every confidence that they are going to keep my hybrid going for another 150,000 miles! More
Terrific! The personnel are always professional and pleasant. Each person had a smile and explained each step of the process along the way. I waited for my car The personnel are always professional and pleasant. Each person had a smile and explained each step of the process along the way. I waited for my car and was comfortable in the waiting area. I was updated regularly on the status of the service and they kept me informed as to the time I could expect to be done. The Service Manager, Mike Ceccon.is a leader in this department and has a great team. I prefer to travel from Demarest to Ramsey for this awesome service experience rather than go to a closer facility because of the people here. Well done! More
Very professional and efficient. Demetre and Joe were great to work with. Very knowledgeable and helpful. The entire process from trade-in to purchase was made very easy. Would recomm Demetre and Joe were great to work with. Very knowledgeable and helpful. The entire process from trade-in to purchase was made very easy. Would recommend both gentleman to others. More
Very bad I am very angry.they made my car damage.I have to make an appointment with supervisor .I could not believe that happened.l have Lexus for more than te I am very angry.they made my car damage.I have to make an appointment with supervisor .I could not believe that happened.l have Lexus for more than ten years 👎 More
Leasing made easy. John Day was very professional and low key. I did not feel pressured to make any decision. He gave me plenty of time and answered all my questions. Le John Day was very professional and low key. I did not feel pressured to make any decision. He gave me plenty of time and answered all my questions. Leasing a new car is not a process I look forward to but this experience was okay. More
Excellent Service at Prestige lexus I had my 2018 GX460 in for 25k service at prestige. They did and excellent job, if fact went out of there way to take care of a small scratch on had o I had my 2018 GX460 in for 25k service at prestige. They did and excellent job, if fact went out of there way to take care of a small scratch on had on the drivers side door. More
Excellent Service Department I have had many cars from this dealership. The service department is excellent, and they are very helpful and friendly. Mr. Scalo explained everything I have had many cars from this dealership. The service department is excellent, and they are very helpful and friendly. Mr. Scalo explained everything that the service would include and Jessica is always so professional, helpful and happy. This is a great place to go for service. More