
Prestige Lexus of Ramsey
Ramsey, NJ
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Great service center I have given this review for the the good quality service and pleasant attendants. If needed most times loaner cars are available. I am very satisfied I have given this review for the the good quality service and pleasant attendants. If needed most times loaner cars are available. I am very satisfied with the service I receive. More
East, fast and friendly experience From the salesman to the technician all were very helpful. Dealt with Prestige Lexus in the past and bought a preowned at that time. Sales and service From the salesman to the technician all were very helpful. Dealt with Prestige Lexus in the past and bought a preowned at that time. Sales and service this time was much better. More
service a very easy and quick experience. Jeff Lucca is a "pro". He makes the call to come here an easy one for me. I will be back. a very easy and quick experience. Jeff Lucca is a "pro". He makes the call to come here an easy one for me. I will be back. More
Great experience Total cost was less then expected. I labor cost could have been a 30 min or 1 hour rate, I was charged the lesser and appreciate your trustworthine Total cost was less then expected. I labor cost could have been a 30 min or 1 hour rate, I was charged the lesser and appreciate your trustworthiness. More
Excellent customer service, knowledgeable, prompt, courteous Joe Scalo was our service coordinator. Easy to work with, always kept us updated. Pointed out some additional work that was recommended and was able t Joe Scalo was our service coordinator. Easy to work with, always kept us updated. Pointed out some additional work that was recommended and was able to complete it during the same visit. Could not have been an easier visit. More
Great leasing experience My experience leasing my new Lexus was awesome. Hovic was knowledgeable and courteous, and helped me to get a great price on the car. I was able to My experience leasing my new Lexus was awesome. Hovic was knowledgeable and courteous, and helped me to get a great price on the car. I was able to leave my other car (not a lexus) at the dealership and they arranged for the end of lease inspection and returned that car for me. The whole process, from selecting a car, negotiating the price, learning all the bells and whistles of my new vehicle, and driving off after signing papers, was seamless and easy. I recommend this dealership highly. More
Beyond expectations Customer service is amazing! Every time I bring my car for service I think that there is no possible way this experience would be better than any oth Customer service is amazing! Every time I bring my car for service I think that there is no possible way this experience would be better than any other from previous however, they managed to exceed my expectations every time! My Service rep Jorge Reisono has been a blessing since the first day I ever serviced my vehicle. He is not only knowledgeable but very considerate of my time. He’s a genuine person! Bringing my car for service is something that I look forward to when I am visiting prestige Lexus of Ramsey! More
Excellent Service Some dealers claim they provide excellent but very few live up to them. I go out of my way, almost 20 miles, to have Prestige Lexus of Ramsey service Some dealers claim they provide excellent but very few live up to them. I go out of my way, almost 20 miles, to have Prestige Lexus of Ramsey service my vehicle. That speaks for itself. More
review it was a pleasure to have my recall taken care of. at the same time it was pointed out to me that i could have my 10,000 mile service done as well. Th it was a pleasure to have my recall taken care of. at the same time it was pointed out to me that i could have my 10,000 mile service done as well. That was really nice since i did not have to come back again. More
Courteous, professional, above and beyound This was my first personal dealing with the service department. Everyone was courteous, professional and couldn't do enough to make sure my visit was This was my first personal dealing with the service department. Everyone was courteous, professional and couldn't do enough to make sure my visit was pleasant and comfortable. My car was ready at the time quoted, the service given was above and beyond what was scheduled and the loaner car was perfect, not to mention state of the art. More