Prestige Lexus of Ramsey

Smooth Process Well organized and efficient process with very professional staff. Loaner was comfortable and in good condition. Service took longer to complete tha Well organized and efficient process with very professional staff. Loaner was comfortable and in good condition. Service took longer to complete than expected but the waiting area is comfortable and well stocked with snacks and beverages. More

Amazing Dealership! My family and I would like to thank the team at Prestige Lexus of Ramsey for their efficient, thoughtful, excellent service. Steve, our salesman, went My family and I would like to thank the team at Prestige Lexus of Ramsey for their efficient, thoughtful, excellent service. Steve, our salesman, went above and beyond in helping my brother purchase his car. He even went as far to contact a repair shop for us to confirm when an important repair was done. He was knowledgeable, friendly, and very respectful. We had an amazing experience, recommend working with Steve, and are now loyal Lexus customers. More

Great service, best people Stuff very professional, very nice with their customers, I spent just 15 minutes , which usually takes 30-40 min at all others dealers, car was don Stuff very professional, very nice with their customers, I spent just 15 minutes , which usually takes 30-40 min at all others dealers, car was done on time, More

Excellent TEAM all around! Michelle was great and truly delivered on her promise. The buying experience was awesome and highly recommend her and her team to anyone looking to pu Michelle was great and truly delivered on her promise. The buying experience was awesome and highly recommend her and her team to anyone looking to purchase a new Lexus. Thank you, Michelle! More

10,000 Mile Service - Gary was very helpful and explained the work being performed. I was provided with fast in and out when dropping off and picking up my vehicle. - Gary was very helpful and explained the work being performed. I was provided with fast in and out when dropping off and picking up my vehicle. More

Always the best I just love having my vehicle serviced at Prestige Lexus. My service writer Jorge is always so helpful and courteous. It’s comforting knowing my vehic I just love having my vehicle serviced at Prestige Lexus. My service writer Jorge is always so helpful and courteous. It’s comforting knowing my vehicle is in the best hands. More

Prestige We received an air bag safety recall and prompt appointment to remedy it. Gary was great to deal with and very accommodating. They even provided a lo We received an air bag safety recall and prompt appointment to remedy it. Gary was great to deal with and very accommodating. They even provided a loaner car. I was out of town and my wife had work, meetings and kids activities and we were unable to return the loaner car on the due date and they were good enough to extend the loaner for us. Top notch service. More

Prompt service The service was very prompt - everything that might have to be done was explained -gave options. Liked the free car wash and coffee bar had nice trea The service was very prompt - everything that might have to be done was explained -gave options. Liked the free car wash and coffee bar had nice treats. More

Great experience with a new leased vehicle I have had great experiences in the past with the dealership, through a different sales person. I recently required a new leased Lexus RX 350. Miche I have had great experiences in the past with the dealership, through a different sales person. I recently required a new leased Lexus RX 350. Michele Hanrahan helped us with this recent transaction as the previous sales person was no longer working at the dealership. Michele was a pleasure to deal with, from preliminary discussions, to exchanging information, through the final closing of the transaction. Michele was able to meet all of my needs in terms of selecting the appropriate vehicle, and working out the financials in a way that was extremely reasonable. Once I arrived at the dealership, the closing of the transaction and taking possession of the new vehicle was so easy and seamless. I appreciate all of Michele's efforts and professionalism; and I highly endorse her. More

Excellent 6 month service on my 2017 Lexus ES350 My service technician Gary Gugliemi was terrific. He explained and handled service to be performed at this 18 month interval for my vehicle. Batteries My service technician Gary Gugliemi was terrific. He explained and handled service to be performed at this 18 month interval for my vehicle. Batteries were changed in both of my car smart keys and my request to set the tire pressure slightly higher due to the cold temperatures was personally taken care of by Gary. The prescribed maintenance service was completed within the time period provided before hand by Gary. I also appreciated the car being washed and clean for the return trip home. More