Prestige Lexus of Ramsey

pleasurable and welcoming. The service area is clean, comfortable and welcoming. The receptionists are friendly and very helpful and knowledgeable. The Service Representativ The service area is clean, comfortable and welcoming. The receptionists are friendly and very helpful and knowledgeable. The Service Representative is thoughtful and thorough regarding the service that is needed and what it will cost. They are extremely knowledgeable about the vehicle and do their very best to make you feel comfortable with the service that will be provided, Overall experience was excellent. More

Purchase Great price, good customer service , they reviewed everything in the car before I pulled away. My saleswoman Kimberly was easy to work with. A since Great price, good customer service , they reviewed everything in the car before I pulled away. My saleswoman Kimberly was easy to work with. A sincere down to earth person. More

Superior customer service. During my visit, your service rep went with me in my vehicle to personally investigate my situation. The technician who worked on my vehicle was profi During my visit, your service rep went with me in my vehicle to personally investigate my situation. The technician who worked on my vehicle was proficient, polite, and kept me informed. Once again, PRESTIGE LIVES UP TO ITS NAME. More

Fantastic!! I knew the vehicle, Lexus 450HL and wanted to locate the dealer who would give me the best price on the new car and trade in value for my old car. Af I knew the vehicle, Lexus 450HL and wanted to locate the dealer who would give me the best price on the new car and trade in value for my old car. After searching the tri-state area, Prestige Lexus was my choice! I am an engineer and believe in working the details on the numbers. But, I am a small business owner and can appreciate the professional and friendly staff interactions with me as a customer. I drove 50+ miles to buy my car from Prestige Lexus and it was certainly worth it. I am a very satisfied customer!! More

Brought my car in for a recall. Prestige Lexus has the best service center that I've ever had to deal with and I've told this to many friends and acquaintances. Jeff was incredibly Prestige Lexus has the best service center that I've ever had to deal with and I've told this to many friends and acquaintances. Jeff was incredibly professional, helpful, pleasant and very service oriented. I couldn't have asked for a better experience. I felt like my car was given top priority and it was ready well before I expected. It's hard to find good customer service people and Prestige has the market cornered on quality people! Don't ever lose the personal touch or you will be like many other dealerships who do not provide a pleasant experience. More

Service dept. I received prompt service when I entered the service department.George the service rep.wrote up the agreed oil change. Later he told me the tires need I received prompt service when I entered the service department.George the service rep.wrote up the agreed oil change. Later he told me the tires needed to be rotated due to wearing. More

Excellent, precise, and timely service as always! My 20K miles and recall service was excellent as always! Peter picked up the car personally from us and had it back to us by 4pm the same day, and lef My 20K miles and recall service was excellent as always! Peter picked up the car personally from us and had it back to us by 4pm the same day, and left us with a loaner car. The office communicated with us during the day keeping us informed and letting us know we would have the car by 4pm which was outstanding. The car was pristine upon arrival! More

Dishonest My rain sensor wasn’t working and I was told i needed a new windshield that was Lexus for $2400 instead of the replacement windshield I had installed My rain sensor wasn’t working and I was told i needed a new windshield that was Lexus for $2400 instead of the replacement windshield I had installed for $250. Turns out I went back to the glass company and they reinstalled the rain sensor with new adhesive and it’s working perfectly. This was after Lexus having my car for a solid week. I will not be coming back for more service or to purchase another which is a shame because I have gotten three vehicles there. More

M. Jaloudi was courteous and not pushy. Pleasant office. Mike Jaloudi was courteous and not pushy. Pleasant dealer office with pleasant staff. My husband who is a picky customer was very pleased as well. We Mike Jaloudi was courteous and not pushy. Pleasant dealer office with pleasant staff. My husband who is a picky customer was very pleased as well. We bought a new RX 350 and are proud first time Lexus owners. All the employees we dealt with were very professional and courteous. More

Outstanding service We had fast and friendly service. We have an older model RX330 and the job went so smoothly. We also appreciated the loaner car and the coffee. We had fast and friendly service. We have an older model RX330 and the job went so smoothly. We also appreciated the loaner car and the coffee. More