Prestige Lexus of Ramsey
Ramsey, NJ
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Perfect from start to finish! This week I traded my vehicle in and leased an IS300. Steve and Kevin were both professional and personable from start to finish. This was my first ti This week I traded my vehicle in and leased an IS300. Steve and Kevin were both professional and personable from start to finish. This was my first time leasing a luxury car and not once did they make me feel that I was out of place. Both Kevin and Steve's knowledge about Lexus truly shows how passionate they are about their product and their customers. Any question I brought up, they had a thorough explanation clearing out any confusion for me. Their teamwork made this whole process seamless, fun and easy. I can truly say this was the absolute best customer service I have ever received at any car dealership. The honesty and integrity they showed throughout the whole process made me feel very comfortable leasing a vehicle from them. I highly recommend Prestige Lexus to anyone that it looking for a new car. More
Always a good experience Excellent service, as always. Mark Simpson was professional and knowledgeable and friendly. Service Department was efficient and friendly. Check in Excellent service, as always. Mark Simpson was professional and knowledgeable and friendly. Service Department was efficient and friendly. Check in was easy and efficient. Waiting area with bagels and hot chocolate very appreciated. More
Always professional and courteous. Take both my cars to Prestige Lexus for service and would never think of taking them elsewhere. Everyone in the service department know what a custome Take both my cars to Prestige Lexus for service and would never think of taking them elsewhere. Everyone in the service department know what a customer is and how to treat them properly. Jorge Reinoso, my most recent service adviser, exemplified the professional and courteous service I've come to expect as standard from the dealership. More
Always great service! Prestige Lexus in Ramsey has always offered great, prompt service, and everyone is always very friendly from drop-off to pick-up. Jorge Reinoso was ex Prestige Lexus in Ramsey has always offered great, prompt service, and everyone is always very friendly from drop-off to pick-up. Jorge Reinoso was extremely professional and courteous! Thank you! More
Happy with my new Lexus and with Prestige Thank You Mike and Richard for your help with my new RX -my fifth one..Thank you Mike for your time ,patience and support .You helped me make that dec Thank You Mike and Richard for your help with my new RX -my fifth one..Thank you Mike for your time ,patience and support .You helped me make that decision after looking at other brands.It also helps that the Lexus service is unbeatable i.Know that we will talk again as we learn the new features of this car. More
excellent staff and workmanship My service was done in excellent fashion. Mr. Zearfaus made me feel confident that the servicing of my car included routine maintenance and any specif My service was done in excellent fashion. Mr. Zearfaus made me feel confident that the servicing of my car included routine maintenance and any specific concern I had, no manner how minor the concern.. I trust Micheal Zearfaus to over see my car maintenance in the future. I recommend Prestige because of its excellent customer oriented staff. Fred Ciporen More
Prestige for Lexus! I just purchased my 2nd Lexus RX350 from Prestige and experience was even better than the first. Michelle was the sales person assigned to me and I wa I just purchased my 2nd Lexus RX350 from Prestige and experience was even better than the first. Michelle was the sales person assigned to me and I was so pleased. The deal was so simple. I knew what I wanted and Michelle got me everything plus more for an excellent deal. Michelle is honest, cheerful and very pleasant to partner with. I can’t forget the best part. I was picking up the car on my Birthday. Michelle dressed the car with a Red Bow. So special! A birthday to remember. Thank you Michele!! More
Very good experience! Great service. Mark was attentive and informative. He went the extra mile to re-check a concern I had and as a result problem was identified fixed qu Great service. Mark was attentive and informative. He went the extra mile to re-check a concern I had and as a result problem was identified fixed quickly. Really appreciate the effort! More
No complaints here Again great service & very prompt. Very courteous and was in and out in less than an hour with a cleaned car. He was more than happy to accommodate. R Again great service & very prompt. Very courteous and was in and out in less than an hour with a cleaned car. He was more than happy to accommodate. Ramsey has never disappointed me so I will continue to drive the extra miles to go there. More
First Class Service This is the third car we've purchased from this dealership in the last 14 years. The level of attention and service are second to none. I was made t This is the third car we've purchased from this dealership in the last 14 years. The level of attention and service are second to none. I was made to feel extremely comfortable and felt that my interest and loyalty were very much appreciated. Luis Madera was so accommodating and professional. I know that the "after purchase" service will also be impeccable. This is a very very high end operation from beginning to end. And Gina, the receptionist is delightful and extremely helpful. More