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Prestige Lexus of Ramsey

Ramsey, NJ

4.2
2,631 Reviews

1000 NJ-17

Ramsey, NJ

07446

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Showing 2,631 reviews

December 04, 2017

Replacement of front windshield Mark took ownership of my situation and made sure I was keep in the loop. Followed up after repair to make sure I was satisfied with the repair and t More

by Love my RX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Simpson
Dec 12, 2017 -

Prestige Lexus of Ramsey responded

Thank you! We're happy you enjoy your RX!

December 03, 2017

Excellent Service Excellent service. Came back for the second lease. Calvert was very professional and helpful. Got us the car and price that we wanted. I didnt have to More

by liemhua317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Calvert Hargrove
Dec 04, 2017 -

Prestige Lexus of Ramsey responded

Thanks for the feedback!

December 03, 2017

Excellent Experience I would highly recommend Michele. She is AWESOME. She worked very hard at getting the NX300 I wanted. I love my NX300. Thanks Michele for a great More

by janet695
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Hanrahan
Dec 04, 2017 -

Prestige Lexus of Ramsey responded

Thanks Janet! We're happy Michele was able to help!

December 02, 2017

Was sold a lemon and accused of lying My wife and was accused of hiding a accident on our car when the dealer from there sold the car to us when he shouldn’t More

by Metro123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Simpson
Dec 08, 2017 -

Prestige Lexus of Ramsey responded

We reviewed our documentation for the last 3 service visits and our findings differ from the above statements. We would never sell a car we understood to be damaged or one we even felt was not to the standard of which we hold our automobiles. Being that this particular case is for an L/Certified vehicle, there is records that ensure the vehicle is held to higher standards than typical pre-owned cars. Nowhere within those records does any damage that would make this car a "lemon". While we are sorry to learn of difficulties you have encountered with your vehicle, we maintain that we are not responsible for them. We are more than happy to assist you in properly servicing your recently purchased car and look forward to helping you further.

December 01, 2017

Seamless Perfection Jorge has perfected rising above your expectations! The entire process from making an appointment to finished service is seamless and completely manag More

by Petrone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Reinoso
Dec 04, 2017 -

Prestige Lexus of Ramsey responded

Thanks Petrone!

December 01, 2017

Richard looks out for you I was pleasantly surprised to find that Richard audited the service work before contacting me. He made sure that everything was perfect and whatever More

by Jennifer
Recommend Dealer
Yes
Employees Worked With
Richard Arnone
Dec 04, 2017 -

Prestige Lexus of Ramsey responded

Thank you Jennifer!

December 01, 2017

Excellent service for 10k mile The service team did a great job of explaining what work was being done. They also offered to provide a location for me to work while I waited. Great More

by johnnyribs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Arnone
Dec 04, 2017 -

Prestige Lexus of Ramsey responded

Johnny, we appreciate the feedback! Thank you!

November 30, 2017

2017 RX350 F sport I just bought 2017 RX350 F sport this month from Kay Yoon. He answered my questions in a minute and prepared everything I wanted. Strongly recommend. More

by Jin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kay Yoon
Dec 04, 2017 -

Prestige Lexus of Ramsey responded

Thanks Jin!

November 29, 2017

"Very satisfied" Michael was very professional and understood our needs and concerns. Negotiations were to the point and we came to a quick agreement that was satisfy More

by Tony
Recommend Dealer
Yes
Employees Worked With
Michael Midulla
Nov 29, 2017 -

Prestige Lexus of Ramsey responded

Thanks Tony! We;re glad Michael was able to help and we appreciate any recommendations!

November 29, 2017

Buying Lexus NX The entire experience purchasing my new car and trading in my old car was fantastic. Steven was an excellent salesman and really walked me through eve More

by Dlheller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Glenwick
Dec 04, 2017 -

Prestige Lexus of Ramsey responded

Thanks Dlheller! We're happy your experience was positive!

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