Prestige Lexus of Ramsey

Routine check up. I am extremely satisfied with Jorge’s excellent, courteous service, and good advice! Jorge is a kind of service agent whom I never met from any deale I am extremely satisfied with Jorge’s excellent, courteous service, and good advice! Jorge is a kind of service agent whom I never met from any dealer. More

Great, fast customer service We came to Lexus to upgrade to a newer car. Michael Midulla was excellent at explaining our options and working with what we had available. He made th We came to Lexus to upgrade to a newer car. Michael Midulla was excellent at explaining our options and working with what we had available. He made this process as painless as possible. We were able to leave to attend to our kids and by the time we came back, all the paperwork was prepared. We also were impressed with Kevin Murray who went over the financial portion of it. He was very well organized and efficient. Overall great experience. We love Lexus because of great-quality service we get every time. More

Satisfied customer My car wouldn't start, I contacted Mark Simpson who set up appointment for me immediately, and explained to me what to do in the meantime. My car wouldn't start, I contacted Mark Simpson who set up appointment for me immediately, and explained to me what to do in the meantime. More

Excellent service Mark was very helpful and personable and yet still professional. I enjoyed my small talk with him about Family and life in general. Excellent service! Mark was very helpful and personable and yet still professional. I enjoyed my small talk with him about Family and life in general. Excellent service! More

AMAZING!! Michele was informative with every question I had and had patience to take care of me. Sh.e put her time and effort into making sure I left with a smi Michele was informative with every question I had and had patience to take care of me. Sh.e put her time and effort into making sure I left with a smile on my face. Sh.e truly made my experience at Lexus a “dream come true”. I couldn’t be happier and I cannot wait to continue purchasing vehicles from her in the future, as well as the rest of my family! More

Excellent availbility, service, performance I was very pleased when I called about dashboard service maintenance reminder to be able to bring car in in 20 minutes. Mark promply got my paperwork I was very pleased when I called about dashboard service maintenance reminder to be able to bring car in in 20 minutes. Mark promply got my paperwork started, let me know periodically how they were doing and surprised me at the end informing me that battery tests showed the battery was failing and they replaced it - under warrantee and without charge. Mark is a very sincere personable representative of Prestige Lexus, Ramsey. More

Exceptional as always I showed up without an appointment and they couldn't be anymore accommodating, they put me in a loaner and I was on my way. I showed up without an appointment and they couldn't be anymore accommodating, they put me in a loaner and I was on my way. More

Purchase of 2018 Lexus ES350 It was an excellent experience all around. Steven Glenwick is a superior sales person. The service department is also excellent - especially Wal It was an excellent experience all around. Steven Glenwick is a superior sales person. The service department is also excellent - especially Walter. When we purchase another Lexus, we will definitely call on Steven Glenwick once again. We have owned and driven Lexus cars since 1990. We have always received the best service at Prestige Lexus, Ramsey, NJ More

Excellent Counter man Mark Simpson. Bottom line is Mark Simpson the counter man handled a complicated 1995 SC400 with multiple service needs like a pro facilitating mechanical work and m Bottom line is Mark Simpson the counter man handled a complicated 1995 SC400 with multiple service needs like a pro facilitating mechanical work and my okay on costs. Would highly recommend him and look forward to using him in the future on other Lexus repairs and maintenance on our leased Prestige vehicles. Thank you More

Front driver side tire leaking air Brought my car in for a slow leak. Had just had a new tire put on in the summer of 2017 so was concerned. Mark was pleasant greeted me brought me in Brought my car in for a slow leak. Had just had a new tire put on in the summer of 2017 so was concerned. Mark was pleasant greeted me brought me into his office and immediately brought up my car history. Said he would have the mechanics check the tire and inform me of what needed to be done. He came back within the hour and told me the tire could be resealed. This was done and everything went well. More