Prestige Lexus of Ramsey

35;000 miles service Jorge was very courteous and provided very prompt and professional service. He took me right away, wrnt over what needed to be done and was was very s Jorge was very courteous and provided very prompt and professional service. He took me right away, wrnt over what needed to be done and was was very sympathetic to my needs. More

Services Jorge was very polite and professional. He explained all the service being performed on my SUV. He also explained what we should be servicing on my ne Jorge was very polite and professional. He explained all the service being performed on my SUV. He also explained what we should be servicing on my next visit. More

Hassle Free After reviewing several makes of cars. I once again decided on a Lexus Rx . Mike made the buying experience pleasurable. I will use this dealership ag After reviewing several makes of cars. I once again decided on a Lexus Rx . Mike made the buying experience pleasurable. I will use this dealership again. More

Easy! Working with John was easy and pleasant. Sometimes walking into these dealerships can be a daunting task but John made everything run smoothly and i l Working with John was easy and pleasant. Sometimes walking into these dealerships can be a daunting task but John made everything run smoothly and i love my car! Thank you! More

A+ Dealer and A+++ salesman We were lucky to have Luis Madera as our salesman for our new Lexus RX350. I'm not a big salesperson enthusiast as over the years I have not met to ma We were lucky to have Luis Madera as our salesman for our new Lexus RX350. I'm not a big salesperson enthusiast as over the years I have not met to many straight forward sales people. So for me to give anyone an A rating would be very rare. I gave Luis got an A+++rating. The guy is legit. Not pushy, no xx, extremely accommodating and straight forward. Went out of his way to make things go as smoothly as possible. Mr. Lexus, I suggest you go out of your way to keep this employee. He is an attribute to your company. More

3rd lease with Luis This is my third lease transaction with Luis at Prestige Lexus. He always makes me feel comfortable and takes time to answer all my questions in a m This is my third lease transaction with Luis at Prestige Lexus. He always makes me feel comfortable and takes time to answer all my questions in a most professional way. Thank you Luis! More

Tire issue I went in to have my tire looked at. It had been losing air . they were excellent!! Mark was great! When he found out he could not get me a new tire t I went in to have my tire looked at. It had been losing air . they were excellent!! Mark was great! When he found out he could not get me a new tire that same day because it was a Sat, he immediately offered me a loaner for the weekend and said he would take care of it first thing Monday. (which he did) His efforts were greatly appreciated and his friendliness and professionalism made my visit there easy and I was happy to come back. thanks Mark!! More

2nd Lexus lease Michele was easy to negotiate with . I did not feel intimidated . She was respectful of my needs and position . She got back to me quickly to make the Michele was easy to negotiate with . I did not feel intimidated . She was respectful of my needs and position . She got back to me quickly to make the process smoother and less stressful , without being overly pushy . More

This service center is the reason I have Lexus Prestige Lexus is the reason I have purchased/leased a Lexus (or 2) for the past 25 years. Although I usually purchase/lease at another dealer, the se Prestige Lexus is the reason I have purchased/leased a Lexus (or 2) for the past 25 years. Although I usually purchase/lease at another dealer, the service department is exceptional, professional and very fair. More

Tire pressure light I was driving on 17 when the light suddenly came on. I assumed it was the change in temperature but thought I should have it checked out, in case... I I was driving on 17 when the light suddenly came on. I assumed it was the change in temperature but thought I should have it checked out, in case... I turned around and drove directly to Prestige - without calling and without an appointment. I was promptly greeted and escorted inside and taken care of immediately by Jorge (not my first time meeting him). As always, he (as well as reception) were all friendly and polite - it turns out I had a nail in my tire. They took care of my problem, washed my car and I was on my way. Always superb attention! More