
Prestige Lexus of Ramsey
Ramsey, NJ
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100,000 Mile Service and Factory Recall Excellent service, as always. Expert, polite, positive, addresses questions, flexible. Customer is first. No hassle. Easy to return loaner cars. Makes Excellent service, as always. Expert, polite, positive, addresses questions, flexible. Customer is first. No hassle. Easy to return loaner cars. Makes my life easier and the reason I buy Lexus and do business with Lexus. Thank you! More
Great experience I was immediately comfortable and my needs were met with understanding. My wife and I were very happy with the overall experience and the willingness I was immediately comfortable and my needs were met with understanding. My wife and I were very happy with the overall experience and the willingness of everyone to accommodate and work with us. More
Always great working with Cal This is our second lease with Cal and we are always so pleased with his professionalism and courtesy. He took the time to bring out a loaner car to o This is our second lease with Cal and we are always so pleased with his professionalism and courtesy. He took the time to bring out a loaner car to our home for us so that I didn’t have to take my toddler, car seat, stroller, etc to the dealership. We very much appreciate his relaxed approach at doing business and we never felt any pressure with any of our transactions with him. Thanks Cal! More
Good service, as usual I received the usual prompt and efficient service I expected even though I came in without an appointment on a "rough weather" day resulting in a busy I received the usual prompt and efficient service I expected even though I came in without an appointment on a "rough weather" day resulting in a busy shop. More
Best experience! The entire staff is so welcoming and helpful. Kim did an amazing job getting me into my new lease. She helped me negotiate a monthly payment I was co The entire staff is so welcoming and helpful. Kim did an amazing job getting me into my new lease. She helped me negotiate a monthly payment I was comfortable with without compromising options I wanted to have in the car. I will continue to do all my leasing with Prestige Lexus. (this is my 3rd lease with them) Every staff member who works with you follows up to make sure everything is going well. I find It comforting to know they make themselves available for any questions or issues. Amy Brettholz More
Awesome Salesperson! Kim was a great sales professional who was able to exceed my expectations by not only locating my hard to find and rare 2018 LC500 but also getting it Kim was a great sales professional who was able to exceed my expectations by not only locating my hard to find and rare 2018 LC500 but also getting it at the price that I wanted as well. She followed up with me every step of the way and provided what I call superior customer service. I will definitely recommend her to anyone that is looking for a new Lexus! More
Best experience ever Michele was very helpful throughout this whole process of leasing my first car. She guided and did all she could to deliver the car to me. She is supe Michele was very helpful throughout this whole process of leasing my first car. She guided and did all she could to deliver the car to me. She is super charismatic and no other dealer could beat their prices and most important, they offer the best customer service. Would definitely recommend you to my friends and family. Thank you so much!!!!! More
Excellent customer service The manager and Michele did everything possible to make my purchase an exciting and stress free experience. Your guidance and support was very apprec The manager and Michele did everything possible to make my purchase an exciting and stress free experience. Your guidance and support was very appreciated. Thank you! More
Made car buying a pleasurable experience (for once!) Michelle definitely made my wife's and I experience in looking for a car EXTREMELY pleasurable. She was very informative on the car we were purchasing Michelle definitely made my wife's and I experience in looking for a car EXTREMELY pleasurable. She was very informative on the car we were purchasing and we were able to connect with her even on a personal level! She's an amazing sales person with a good heart (which I believe is extremely rare). She gave us a no-xxxxxxxx immediate price and did not have to hassle for once. Overall I would definitely come back here when my lease is done! More
Good experience For it being my first time in this dealership it was a good experience. They attended me fast when i entered the service are took care of everything t For it being my first time in this dealership it was a good experience. They attended me fast when i entered the service are took care of everything that was getting done to my lexus. More