Prestige Lexus of Ramsey

Excellent Service I bring my car to Lexus for their excellent service. Jorge Reinoso is a great service consultant and I would recommend him to anyone. He always treats I bring my car to Lexus for their excellent service. Jorge Reinoso is a great service consultant and I would recommend him to anyone. He always treats me well; gets me out as soon as possible; if I need a loaner, that is quickly provided as well. For sales, I recommend Steve Glenwick. Bought 2 cars from him and the experience was great each time. Brian S, Old Tappan, NJ More

Worst experience but eventually corrective actions taken Do not visit this place . The finance manager hs the worst attitude and clearly no customer service skills . Leave apart customer service basic manner Do not visit this place . The finance manager hs the worst attitude and clearly no customer service skills . Leave apart customer service basic manners and way of treating customers is missing . He. humiliated us and even asked us to get out of the office if we doesn’t like their rate However the overall team called back appologized and made it up for us , the sales person Richard Kim and their customer service manager Sharon ..... excellent excellent corrective action and made us feel heard More

A true professional who knows how to make it happen I have been servicing my cars for a while at prestige. But I will only service them through Jorge. This man is a true professional. Does not play game I have been servicing my cars for a while at prestige. But I will only service them through Jorge. This man is a true professional. Does not play games or try to sell you un needed services. Whatever time you call he will work it out. He will even come in early to make sure you get your car back. More

Outstanding personnel . Friendly, knowledgeable and efficient service ! Service was done promptly and Jeff kept me apprised. Aware of my Lexus and his review of personnel . Friendly, knowledgeable and efficient service ! Service was done promptly and Jeff kept me apprised. Aware of my Lexus and his review of my services as it gets close to an expired warranty. I have all services done at Lexus and have always been completely satisifie! More

Great Service Experience Lexus picked up my car for service at my office and gave me a loaner vehicle, then returned it at the end of the day. Couldn’t have been easier!!! Lexus picked up my car for service at my office and gave me a loaner vehicle, then returned it at the end of the day. Couldn’t have been easier!!! More

Superb! I walked in to Prestige Lexus after having tried working with Tri-County and left disappointed twice, feeling completely underwhelmed. Steven Glenwick I walked in to Prestige Lexus after having tried working with Tri-County and left disappointed twice, feeling completely underwhelmed. Steven Glenwick was superb! He was honest, transparent and accommodating. He listened and worked until he figured out a way to get my son what he wanted and me the ability to help him get there (which makes me as his mom beyond thrilled). My Lexus dealer for Life! Follow up service with Jorge was quick and without hassle. We have one follow up that we need to make with service, but I know to expect excellence. More

Superb Customer Service!!!!!! Jorge always goes above and beyond to help with any issues my car is facing. I feel very confident and trust his advice of any new part my car needs. Jorge always goes above and beyond to help with any issues my car is facing. I feel very confident and trust his advice of any new part my car needs. I refuse to go to any other Lexus but prestige :) More

Courteous,Professional,as expected from Prestige My Rx350 was brought in for my 40,000. Mile service , in addition I was notified that my batter y was weak and recommended replacement also my rear br My Rx350 was brought in for my 40,000. Mile service , in addition I was notified that my batter y was weak and recommended replacement also my rear brakes needed replacement as well. I appreciated and accepted their recommendations. I was allowed to continue to hold my loaner an additional day no charge so work could be completed. Loaner was clean and extremely comfortable like my RX. 100%overall satisfaction with prestige. Nicholas Rolon More

Prestigage Nothing but prestige service from start to finish! Easy to schedule and was placed is a beautiful loaner. I was updated regularly till the pickup o Nothing but prestige service from start to finish! Easy to schedule and was placed is a beautiful loaner. I was updated regularly till the pickup of my vehicle. The explation Of services completed was clearly explained. Even received a follow up call to ensure satisfaction of the repairs and maintenance completed. Over exceeded my expectations! More

New Lease NX HYBRID Hovig Barsemian was our salesman. He was energetic, efficient, professional and kind. Doesn't get better than that. Thank you, we are enjoying our new Hovig Barsemian was our salesman. He was energetic, efficient, professional and kind. Doesn't get better than that. Thank you, we are enjoying our new vehicle. More