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Prestige Chrysler Jeep Dodge
Las Vegas, NV
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I started with Prestige because I borrow my daughter's car and am the one to bring it in for service. Frank has always been accessible and answered all my questions and treats me fairly. The same is t car and am the one to bring it in for service. Frank has always been accessible and answered all my questions and treats me fairly. The same is true for Patrick. Both do all they can to keep my costs minimal. Rachel went out of her way to make me comfortable when there was a problem with the service of pickup and return even to the point of offering to drive me where I needed to go. The maintenance/repair shop is the best I have ever encountered and Patrick and Frank are particularly outstanding. More
I can honestly say I came to Prestige as a very disgruntled customer having been robbed by Chapman Dodge. I was probably a customer they'd have rather not had after I explained the condition of th disgruntled customer having been robbed by Chapman Dodge. I was probably a customer they'd have rather not had after I explained the condition of the 06' 2500 I had purchased. It probably seemed to them I was crazy. Tigh was patient in talking with me and did all except roll out the red carpet for me. He put me at ease instantly and assured me he could take on any task.. After close examination he put me into the hands of John Wilson who was already primed up and ready to take on the mess I had gotten myself into. When my truck arrived Prestige instantly I knew I was exactly where I was suppose to be.. My stress had been turned over to a couple real pros who could a good deal. John Wilson phoned me each evening updating me on progress of this monster project. He worked diligently keeping me happy through the entire process, he was knowledgable, friendly, professional and extremely easy to deal with. Tigh called me periodically through this process also, updating and checking the level of customer service I was receiving. When I say these two guys were on there A game I mean on it! When my truck was finally done I was so appreciative for having had them to walk with me. When I made the choice to bring this truck there I was a very unhappy customer when I left there in my truck I was A LOYAL CUSTOMER. I have to say this... if you need honest reliable service Prestige Dodge has your back. Those guys are what makes the difference when the problems arise seeming larger than life. I believe both of them are huge assets to that Service Dept and I highly recommend them. Since my initial visit I have returned a couple times. They get me right in and deal well with me. Check them out! More
I bought my Wrangler from Prestige and got a great deal. Dario helped me out with the sale. He was very honest and knowledgable. I definitely recommend! Dario helped me out with the sale. He was very honest and knowledgable. I definitely recommend! More
The staff from the very 1st day were very helpful and open and honest throuout the whole time I was having my vehicle repaired. They kept me informed on what was wrong with my vehicle and what needed to open and honest throuout the whole time I was having my vehicle repaired. They kept me informed on what was wrong with my vehicle and what needed to be done. The timing of the service shop was impeccable for the work that was requiered. My many thanks to Frank, John and Jeep/Crysler for helping and getting me over my hurdle. You Have restored my faith back into the American auto industry. More
John was very helpful with assisting me. He let me know everything I needed to know about my car and cared. Very Nice gentleman! I would put him in line for promotion. everything I needed to know about my car and cared. Very Nice gentleman! I would put him in line for promotion. More
I was greeted by Mark Donnolo, who was extremely helpful and got me checked in. Jabar Nicholson, the service advisor was very friendly and found a recall on my Jeep. Overall, a very good experience. Than and got me checked in. Jabar Nicholson, the service advisor was very friendly and found a recall on my Jeep. Overall, a very good experience. Thank You. More
Jabar has been an exceptional service representative. He remembered me, my car and some history when I arrived at the dealership. Although I have had ongoing issues with my vehicle, somehow it lessens the remembered me, my car and some history when I arrived at the dealership. Although I have had ongoing issues with my vehicle, somehow it lessens the frustration when you have someone like Jabar to help you and communicate effectively the process and resolution. I feel better knowing he is looking out for his customers! More
Patrick was very helpful when I brought my Town & Country to the dealer for service. Even though I didn't have an appointment he made sure that all the work was done the same day. Country to the dealer for service. Even though I didn't have an appointment he made sure that all the work was done the same day. More
John Wilson is smart, professional and great to deal with. He was very helpful and knowledgeable when explaining my car's service and options available to me. with. He was very helpful and knowledgeable when explaining my car's service and options available to me. More
Based on the two employees with whom we worked in Based on the two employees with whom we worked in purchasing a new vehicle (2013 Dodge Dart SXT/Rallye), the delaerhsip deserves an overall rating o Based on the two employees with whom we worked in purchasing a new vehicle (2013 Dodge Dart SXT/Rallye), the delaerhsip deserves an overall rating of great. The employees were great communicators and we got a car at a great price. More