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Prestige Chrysler Jeep Dodge
Las Vegas, NV
678 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 678 reviews
August 14, 2015
Lieing Finance Manager Bought a car approximately a month ago got told not to make my payment on the car I traded in. Put the down payment down on the 31st 2 weeks after I b Bought a car approximately a month ago got told not to make my payment on the car I traded in. Put the down payment down on the 31st 2 weeks after I bought the car. 2 weeks later when my car i traded in the payment is due they just barely sent the payoff check out that day. Finance manager tells me he "told me to make the payment if its going to be close" which he never did. This is the 2nd car that i have traded in in my life and i have never had to make the payment on the car i traded in. Mike wazeta (probably spelled that wrong). Wish i hadn't filled my survey out yet because finance would have gotten a 0. Now because of him its going to look bad when i overdraft my bank account. Our sales guy was great but the finance guy obviously doesn't know what he is doing. Will also be reporting this to Corporate Dodge.Last year i bought a $37k Jeep cherokee from Carson dodge put 2 grand down the day we left and the 2nd 2grand down 2 weeks later. But guess what I had the green slip 3 days after we bought it not almost a month after we bought a Dodge dart from these guys. So don't tell me it can't be done. ONLY REASON EVERYTHING IS 1 Star is because of this. More
by Dart
Employees Worked With
Mike Wazeta
August 08, 2015
Customer Service Repair - Recall Spoke to the right people and got everything worked out. Might even get a new one from them. Everyone was nice and helpful. I like the fact there tryi Spoke to the right people and got everything worked out. Might even get a new one from them. Everyone was nice and helpful. I like the fact there trying to help me get a new vehicle. More
by ram1500
Employees Worked With
Miguel Cardenas
April 24, 2015
THEY DID WHAT IT TOOK TO MAKE ME A SATISFIED CUSTOMER I decided to lease a new 2015 Chrysler 200C and really like the vehicle so far, Chrysler products seem to be getting better and better everyday and th I decided to lease a new 2015 Chrysler 200C and really like the vehicle so far, Chrysler products seem to be getting better and better everyday and the 2015 200C is great. During the process, upper level management at the dealership did what they needed to do to make me a happy customer, as my satisfaction was #1 priority to them. I look forward to doing business with Prestige again in the future. More
by MS81
Employees Worked With
Rashid Razman; Kevin Brooks; Lloyd Andersen; Rennie Roopchand
January 14, 2015
Awesome car buying experience. I despise car shopping. This dealership takes it to a whole new kevel. Everyone there goespecially out of their way plus the extra mile to make you s I despise car shopping. This dealership takes it to a whole new kevel. Everyone there goespecially out of their way plus the extra mile to make you smile and give you a satisfying peace of mind when you leave. Mike Hu is the finance manager who leaves no question un-answered. His knowledge is phenomenal! His personality is the same. CJ Ansari is sales manager who really goes the distance with getting you what you want. David Helphrey is my sales rep who also did the same as rhetoric rest as far as making it an awesome, wonderful and fun car buying experience. Can't say enough great things about these guys! More
by debi1259
Employees Worked With
Mike Hu, David Helphrey, CJ Ansari
October 24, 2014
Good People Good people are rare but you will find them at this dealership. Everyone went out of their way to help and make sure things went smoothly. Good people are rare but you will find them at this dealership. Everyone went out of their way to help and make sure things went smoothly. More
by LeslieDonatelli
Employees Worked With
Jason Jeffers
October 01, 2014
Excellent purchasing experience After months and months of looking for the exact Jeep Wrangler - the right one came in at Prestige Jeep. Alan Morhig was my sales person - he was know After months and months of looking for the exact Jeep Wrangler - the right one came in at Prestige Jeep. Alan Morhig was my sales person - he was knowledgeable, enthusiastic, straightforward and worked hard to get the deal done. He was willing to take the time to let me test drive anything I wanted, and explain the differences, benefits and disadvantages of the model types. (2d vs 4d, willys vs rubicon vs sport etc). When at first I didn't think I could afford the Wrangler we really wanted, he was willing to find a dealer trade and pick it up on his own time. While the vehicle we ended up buying from them was a bit of a stretch, they got the price down, worked our financing rate down, and gave a decent appraisal on the trade in. When it came down to a difference of $500, I considered how hard Alan worked and the great customer service he provided, and the fact that my girlfriend and I have been wanting a jeep for so long - we decided to go for it. All in all, walked away with the perfect Wrangler, and Alan really made the whole process pleasant. Thanks Alan! More
by slauncher
Employees Worked With
Alan Morhig
July 23, 2014
my 3rd vehicle purchase before purchasing my other dodge Durango shopped around town went to chapman dodge, I must admit that nothing is the same compare to prestige Chrysler before purchasing my other dodge Durango shopped around town went to chapman dodge, I must admit that nothing is the same compare to prestige Chrysler jeep dodge's CUSTOMER SERVICE & PRICE. that is the reason why I feel comfortable coming back to them. being my 3rd vehicle purchase from prestige within a 4 year period. I dealt with Abdul Hamed through the years his THE MAN TO SEE. Rashid razmal my sales person thank you for a great service also wanna thank the finance dept. kevin thanks for simplifying things for me, last but not least wanna commend Miguel cardenas for taking the time to explain the details about my other vehicle while in service. More
by alvinkrystal
Employees Worked With
abdul hamed,rashid razmal,kevin,miguel cardenas
February 08, 2014
Overall it was a great purchase experience concerning the sales staff, Tiny and Jovan, and dealership as a whole. Kevin and the rest of the staff involved with the forms and signing were great as well. The sales staff, Tiny and Jovan, and dealership as a whole. Kevin and the rest of the staff involved with the forms and signing were great as well. The finance side of things were a bit confusing. We had to return a week later after signing the first contract to do it all over again with no real explanation as to why. The finance person offered a reduction of $40.00 a month for the inconvenience. But when we returned home and were going over the new contract found that the allotted miles for the lease was reduced from 15,000 a year to 10,000 a year. This was not discussed at the time of signing the new contract. Now I must accept the blame here for not being more alert and attentive so I have not made an issue of it to the dealership. More
by offroad1500
Employees Worked With
Louis
January 17, 2014
Thank you for driving across town to deliver us the exact vehicle we wanted, without having to settle for less! This truck has EVERYTHING!!!!! My husband couldn't be happier! Thanks for supporting the milita vehicle we wanted, without having to settle for less! This truck has EVERYTHING!!!!! My husband couldn't be happier! Thanks for supporting the military and making his deployment homecoming even better! This dealership rocks! More
by risser2
Employees Worked With
Mike Hu
December 04, 2013
Overall, my experience with Prestige was good. I loved the family like atmosphere even though it is a very large dealership. Everyone cheers for you when you purchase from them and it's fun to hit the gon the family like atmosphere even though it is a very large dealership. Everyone cheers for you when you purchase from them and it's fun to hit the gong! I strongly recommend my sales person. Mike Hu was great walking me through every step of the process, extremely knowledgable, and patient! I'd shopped around but always returned to him because he made me feel comfortable during what most people consider an extremely stressful event. Buying a new car can be scary and we all know the stigma associated with being a woman on a car lot. He, unlike many other dealerships, earned my trust and that is really what we all look for when buying something that loses value the minute it's driven off the lot. The finance department's communication left much to be desired. Beware of the survey after you buy! It's not intended to remedy any issues you had. Overall, I'd recommend this dealership but be cautious when you deal with the financial managers. They dropped the ball there. Remember to ask a lot of questions before signing because they may assume you know what certain things mean even if you don't. Even with that minor issue, my sales person Mike Hu made the transaction well worth it and I now have the most awarded SUV out there. Thanks Mike! More
by RiverMama
Employees Worked With
Mike Hu, Joshua, and Wes
