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Prestige Chrysler Jeep Dodge

Las Vegas, NV

Overview
Reviews
4.2
682 Reviews
Call Dealership (702) 475-6576

6520 Centennial Center Boulevard

Las Vegas, NV

89149

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Showing 682 reviews

November 02, 2023

So far, have not had any issues when getting my vehicle serviced. The service techs over the last three visits has been great. The process is smooth and got me out in a reasonable timeframe. More

by koehler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Jack Farris
Report | Print
Nov 06, 2023 -

Prestige Chrysler Jeep Dodge responded

Hi Koehler, thank you for your positive feedback! We're glad to hear that you've had a smooth and efficient experience with our service techs. We strive to provide excellent service and hope to continue serving you in the future.

October 25, 2023

Service: Oil and filter appointment takes too long. My usual and preferred 0w20 synthetic oil was replaced by some thick 5w20 and that’s totally unacceptable, hence, that’s an indication that they are More

by Sonemi4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Diaz
Report | Print
Nov 03, 2023 -

Prestige Chrysler Jeep Dodge responded

Hi Sonemi, thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your oil and filter appointment. This type of experience is never one we want our customers to have. When convenient, please reach out to Jack Farris, at 702-810-4782 so we can speak with you directly.

October 20, 2023

You suck worst place I ever took my truck. Never did anything to it . Broke down after I left. Thanks for nothing. More

by mblitzconst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Farris, Tom Cuthbertson
Report | Print
Oct 31, 2023 -

Prestige Chrysler Jeep Dodge responded

Thanks for the review. We're very sorry to hear that you had a less than favorable experience at our service center, and we'd like the chance to learn more details of what happened, so we can try and turn this around for you. At a time that works best, please email our Service Manager, Jack Farris, at jfarris@prestigecdjr.com. We appreciate your time.

October 20, 2023

I’ve been talking my Ram 1500 there for service since I bought it new I’ve never had a bad experience yet. More

by Bigbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Marcu
Report | Print
Oct 24, 2023 -

Prestige Chrysler Jeep Dodge responded

Thank you for your kind words! We're so happy to hear that you've had consistently positive experiences with our service for your Ram 1500. We appreciate your loyalty and look forward to continuing to provide excellent service. Safe travels!

October 06, 2023

ROBERT LANE IN FINANCE WAS AMAZING CHEERFUL, UNDERSTOOD HIS JOB, AND MADE IT VERY EASY AND FAST FOR THE PURCHASE. HE EXPLAINED CHRYSLER WARRANTY IF I NEEDED TO PURCHASE AGAIN I HOPED ROBERT WOULD BE THERE. More

by DEAREST.RANDOLPH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MIHEL KIOLA-VERY FRIENDLY, Robert Lane
Report | Print
Oct 09, 2023 -

Prestige Chrysler Jeep Dodge responded

Hi Randolph! Thank you so much for your kind words about Robert in Finance. We're thrilled to hear that he provided you with excellent service and made the purchase process easy and fast. We appreciate your feedback and look forward to serving you again in the future.

September 26, 2023

Kristopher Palm was awesome! Such a genuine person, thank you so much for your help, I really appreciate it! More

by Brookiew22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristopher Palm
Report | Print
Sep 27, 2023 -

Prestige Chrysler Jeep Dodge responded

Thank you for your kind words! We're thrilled to hear that Kristopher provided you with excellent assistance. We appreciate your support and hope to continue exceeding your expectations in the future.

September 19, 2023

Andy is always very professional and helpful. He has always been willing to help us. He is the reason I would make our next vehicle purchase at prestige. More

by spikeviper99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy. Service manager
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Sep 20, 2023 -

Prestige Chrysler Jeep Dodge responded

Hi Spike, thank you for your kind words about Andy! We're glad to hear that he provided you with professional and helpful service. We appreciate your loyalty and look forward to assisting you with your next vehicle purchase at Prestige CDJR.

September 15, 2023

They are vey professional and took care of us. Will go back and buy more More

by obed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tanenbaum, Daniel Freeman
Report | Print
Sep 18, 2023 -

Prestige Chrysler Jeep Dodge responded

Hi Obed! Thank you so much for your kind words. We're thrilled to hear that you had a great experience with us. We look forward to serving you again in the future.

September 15, 2023

Find somewhere that respects your time and money. This isn't the place. CONSIDER YOURSELF WARNED. More

by yomotion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert service advisor.
Report | Print
Sep 22, 2023 -

Prestige Chrysler Jeep Dodge responded

Hi yomotion, sorry to hear about your negative experience. We appreciate your feedback and will work to improve our services. If there's anything specific you'd like us to address, we would love to speak with you directly. When convenient, please reach out to our Service Manager, Jack Farris, at jfarris@prestigecdjr.com.

September 15, 2023

A HORRIBLE EXPERIENCE BUYING A CAR FROM PRESTIGE DODGE RAM CENTENNIAL HILLS .All they cared about was taking my $8500 down payment, gave me no paperwork on the car till over a week later.Before i got any More

by Charline Williams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff in finance
Report | Print
Sep 18, 2023 -

Charline Williams responded

To the owners , Manager at Prestige, Step up and correct this situation that J__f did .

Sep 22, 2023 -

Prestige Chrysler Jeep Dodge responded

Thanks for your feedback. We are sorry to hear that your experience wasn't ideal. We do our best to ensure that our prices are competitive with the market. We would like to hear more details regarding your visit to ensure that we can better serve you in the future. When convenient, please contact Jack Farris, at jfarris@prestigecdjr.com. Thank you for your time.

Sep 23, 2023 -

Charline Williams responded

This will be the second time you ask me to contact you ,Jack Farris at Prestige Auto. The first time I contacted you, you had me send paperwork concerning my car insurance, I did that , I still don't know what you planned to accomplish with my car insurance concerning this fraudulent loan did by that man working at Prestige. It was going into one month when I asked you what was happening with the situation, then you handled it over to one of your sales men. Are you Jack Farris going to look into what your employee did excessive loan finance that I did not ask for.What is going to be done to correct this fraud.

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