Prestige Chrysler Jeep Dodge
Las Vegas, NV
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Service JR Fisk and his team always take excellent care of my repair needs. Prestige is the only service department I use. Thanks again for the excellent serv JR Fisk and his team always take excellent care of my repair needs. Prestige is the only service department I use. Thanks again for the excellent service. More
Frustrated Had my truck brought there with transmission problems as it is the location I purchased it at. They were not able to even look at the truck until 5 da Had my truck brought there with transmission problems as it is the location I purchased it at. They were not able to even look at the truck until 5 days after it was brought to them and when they did they said they couldn't fix the truck and needed for it to be taken to another dealer in town. I then had to arrange for a tow company to move the vehicle rather then them taking care of that. It was very difficult to speak with anyone about my truck. The only saving grace is the sales side of Prestige which I do recommend set me up with a loaner vehicle that the service dept said they didn't even have. More
Best dealirship in town. Friendly staff Thanks to devan Rodriguez I had my car fix in 1 visit. He made everything so easy. He communicate with me the whole time to give me updates about my c Thanks to devan Rodriguez I had my car fix in 1 visit. He made everything so easy. He communicate with me the whole time to give me updates about my car. More
Worst Dealer ever! This place is a complete waste of your time. After almost two years of my first purchase, I came for a change after I realize a manufacturer defect on This place is a complete waste of your time. After almost two years of my first purchase, I came for a change after I realize a manufacturer defect on the 2015 Grand Cherokee (who cause the death of the actor Anton Yelchin) and I get a "pre-approved" offer on my mail. Everything look perfect until I came to the dealer. We drive the new car and once I get my offer, my old car valuation was ridiculous (car value went down 6K on the market for their fault!). But anyways. After 10 hours! I agree to the purchase paying from my pocket 2K because now the loan was upside down for the car devaluation (their fault) That's was not all. After a week with the car, I call to know the final numbers. (a manager offers me a "adjustment" on my contract) For my surprise, they notified if I want the new car I need to pay an extra 3.5K to cover the remaining loan deficit!. Simple I returned the car. Last time I try to make a deal with this dealer. I give 1 star because I can give less! Worst dealer in Vegas. More
Friendly, professional, courteous and informational. I brought my Jeep in for service and the customer service was amazing. Dave was very kind and informative about the process with my Jeep. I did not ha I brought my Jeep in for service and the customer service was amazing. Dave was very kind and informative about the process with my Jeep. I did not have a feeling that I was being scammed like other experiences I have had with other service shops. Thank you for a great experience. More
Service department crew I've had several issues with my jeep. Whenever I brought it back to be serviced, the service department crew have been excellent in taking care of my I've had several issues with my jeep. Whenever I brought it back to be serviced, the service department crew have been excellent in taking care of my jeep. They're friendly and courteous. More importantly, it was done quickly. That's a huge plus in my book. More
Great customer service Thank you for working with me in finding a car with in my budget! Great job Scott and Tony everything went smoothe it was a pleasure working with you! Thank you for working with me in finding a car with in my budget! Great job Scott and Tony everything went smoothe it was a pleasure working with you! I'll be back for my next purchase! Thank you Scott and Tony. More
AWESOME CUSTOMER SERVICE Dealerships are always known for their high pressure sales and "other sales tactics" Not at Prestige! Tony the Floor Manager made sure he understood Dealerships are always known for their high pressure sales and "other sales tactics" Not at Prestige! Tony the Floor Manager made sure he understood my needs and then assigned me to Glenn who then continued the process of making sure I got what I needed he also provided input that was helpful to me in making my decision, their was no pressure to buy which made for a nice buying atmosphere. During the process Tony would check to make sure everything was going running smoothly. Once Alex came over I expected a hardline sell but to my surprise he was straight forward and upfront. This was car buying at its best and how it should be for the customer. Others should mirror this process. Thanks to that Team I own a Jeep Rubicon! More
recall The Dealership did a fine job. Dave Nusbaum was a pleasure to deal with and made sure all of my need were met. Thanks Dave ! The Dealership did a fine job. Dave Nusbaum was a pleasure to deal with and made sure all of my need were met. Thanks Dave ! More
Thank you for your help and for responding quickly to the concerns I had. Great customer service is hard to come by, particularly with car sales. for your help and for responding quickly to the concerns I had. Great customer service is hard to come by, particularly with car sales. More