Prestige Chrysler Jeep Dodge
Las Vegas, NV
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Service on dodge ram I had a very pleasant experience with Jr in there service deptment.jr took my vehicle in when I needed it as fast as possible.and he got it done as pr I had a very pleasant experience with Jr in there service deptment.jr took my vehicle in when I needed it as fast as possible.and he got it done as promised.in my eyes thanks to Jr I have reconsidered keeping my Dodge Ram and maybe in the near future purchasing another one. More
I will never buy from them again I bought a brand new Chrysler 200 from them I only had it a year I was driving from jean NV at 200 in the morning. The car melfuctioned on me at 70 mi I bought a brand new Chrysler 200 from them I only had it a year I was driving from jean NV at 200 in the morning. The car melfuctioned on me at 70 miles and hour, dropped down to 45, and the dash melfuction all my light came on. The car had no pick up. I brought it in they said they fixed it and change the software I even have the paper work. Got my car a few week later, it I did the same thing. This happen 3 times and they wouldn't do anything about it they wouldn't even take back the lemon they sold me. This how they treat people there terrible I will never buy from them again. I'm even letting channel 13 and 8 and 5 know about them how they sell people lemon and don't do anything about it. And the problem I had happen 3 times More
Condescending Finance Manager While the buying experience was pleasant enough, it was totally soured by a return trip to cancel the extended warranty. We were met by finance manage While the buying experience was pleasant enough, it was totally soured by a return trip to cancel the extended warranty. We were met by finance manager Kevin Brooks who has absolutely no business in a customer service position. He greeted us with, "what do you want?" followed by "you know your monthly payment doesn't go down any, right?" as soon as I said we would like to cancel the warranty. He asked again, "and what about when your car breaks down, huh? What are you going to do then?" Simply put the warranty was not a good deal, if you compare prices online you'll see the same. Be sure to read the expense limits for their service plans. We politely just wanted to cancel our policy, which we eventually did by signing a single form, but not before Kevin condescendingly laughed and shook his head. More
Amazing Service Thanks to Scott and Alex for making this a wonderful experience! I would recommend this dealership to all my friends many kiddos to both of you! Thanks to Scott and Alex for making this a wonderful experience! I would recommend this dealership to all my friends many kiddos to both of you! More
Horrid experience with Service Department This will be a first and last for me. I scheduled an online appointment on 7 Oct 2016 to drop my Jeep JK off on 8 Oct 2016 @ 1000 to have it diagnose This will be a first and last for me. I scheduled an online appointment on 7 Oct 2016 to drop my Jeep JK off on 8 Oct 2016 @ 1000 to have it diagnosed due to a ticking noise coming from underneath as well as a jerking transmission. I left a voice message for Miguel, service advisor, to call me back yesterday just to double check some things and of course he did not call. I drove 30 minutes out to the dealership (one way) as well as having my wife follow me out there only to be told that they do not do that type of work......wait, what?!?!? It would have been nice to know that ahead of time and ahead of me wasting my time, effort, energy and gas traveling all the way out there!! All in all, a horrible experience with this dealership and absolutely NO ownership from them! I will NEVER return nor recommend this dealership to anyone and in fact, defer people from going. More
Excellent customer service Very professional and very friendly people extremely helpful best customer service definitely a place you want to stop by if you're looking for a vehi Very professional and very friendly people extremely helpful best customer service definitely a place you want to stop by if you're looking for a vehicle More
Great buying experiences I had a great buying experience and Adrian was very helpful before and after my purchase. Mike was my salesman on my previous purchases (recommended b I had a great buying experience and Adrian was very helpful before and after my purchase. Mike was my salesman on my previous purchases (recommended by Adrian) & both experiences were exceptionally. More
Easy to work with Came in and purchased a new vehicle they were able to my payment where I wanted it to be. fast and easy to work with.... Came in and purchased a new vehicle they were able to my payment where I wanted it to be. fast and easy to work with.... More
Fair and pleasant This dealership wants your business. The people working their are helpful in finding the vehicle you want. They work to help you make the best financ This dealership wants your business. The people working their are helpful in finding the vehicle you want. They work to help you make the best financial decision. They understand this is an investment for you. More
Always great quick service It's hard to beat the level of service that prestige dodge offers.. they always keep their word and I would definately recommend them to all my friend It's hard to beat the level of service that prestige dodge offers.. they always keep their word and I would definately recommend them to all my friends and Family. More