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Prestige Chrysler Jeep Dodge
Las Vegas, NV
678 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 678 reviews
October 21, 2017
Car buying experience It was my first time purchasing a car since my 16th birthday gift from my family. I wasn’t exactly sure how the whole process worked and was a little It was my first time purchasing a car since my 16th birthday gift from my family. I wasn’t exactly sure how the whole process worked and was a little nervous. I reached out via the website first and I was immediately contacted by Edmundo. I came in shortly after, and was greeted with a friendly smile. I walked out of there with a car I loved, due to the amazing service Edmundo provided. I would recommend his help in a heartbeat! More
by Heatherbeam10
Employees Worked With
Edmundo
October 20, 2017
Watch Out!!! Beware we got Deceived by Finance We traded in our 2012 caravan for 2017 Journey and were lied to and deceived. We were told by salesman 8,500 trade in and 669 per month. Finance wrote We traded in our 2012 caravan for 2017 Journey and were lied to and deceived. We were told by salesman 8,500 trade in and 669 per month. Finance wrote it up but only gave us 6,500 trade in and we declined the extended warranty. Finance called us a few weeks later to come in and we thought it was for the green slip. We got into finance and he said he had a bank that would approve us but he had to re do a new contract for us to get approved and add the extended warranty due to the long term we are getting financed for and our payment would be a little more. We were already done in a few minutes of signing the paperwork and we asked how much are payments and he said 725 now. I said that was not a little more and I don't think we can afford it. He said we already had it a few weeks and we already signed and me and my wife had the look and feeling that we just got scammed but we left and put the contract side by side to see the changes and not only did our monthly go from 669 to 725 but the Apr went from 14.95 to 19.95 and he added the 72,000 mile extended warranty for 2500 and we saw it on t.v. advertising for 1200 with all new dodge purchases. Tried to contact next day and nothing so tried for a week and by that time our engine and transmission started having issues so we called customer care at dodge and had to file a complaint on the dealership for deceiving a hard working paycheck to paycheck family and also put a claim for the issues we were having with our brand new journey. No one ever respond to our complaint but 3 days later customer service called to bring it in and I explained we are a family of 6 and a one car family and I would have to bring it in Friday night or Saturday but would need it back by Monday for work and the kids school. She said hold on let me ask the service manager if he had time then. Twenty minutes later she came back and said the service manager said for you to take it to Towbin dodge to fix. I am very disgusted to find out they were pitching us how fair they were and how awesome service was in that department until they got our trade in and money and ripped us off and didn't care to fix the journey they sold us or use the warranty we never wanted in the first place or offer a rental car or loaner for the inconvenience. No one cares about complaints either obviously. I think it's hopeless to find anyone there who care so I'll just let all the people who review dealer's feedback know as well as the BBB and also am going to let the owner of dealership know how his dealership is operating so they can make a buck and hit bonuses at the expense of hard working people. Run far away!!!!! this dealer had awesome reviews from 2016 and before but all of 2017 reviews are really horrible I wish we would have read them before stepping in there do not do business here. More
by Pappalardo's
Employees Worked With
Chris (sales) Jeff (finance) and never got service manager name
October 20, 2017
Prestige made it happen for me! After several days of contemplating whether or not to go to the dealership I did. Once I got there everyone was very polite. This is where I met Edmun After several days of contemplating whether or not to go to the dealership I did. Once I got there everyone was very polite. This is where I met Edmundo he's a great young man very patient with me and my indecisive self. He made it happen for me regardless of my credit and finances. He was very knowledgeable when it came to the cars and made it easy when it was time to choose. The best part was that there was no pressure to buy my car we did everything at my own pace. I wish all dealerships were like this. More
by CARS1234
Employees Worked With
Edmundo Martinez
September 29, 2017
Confidence restored Cesar my service writer was GREAT! The best experience I've ever had at Prestige! All of the service staff were very Friendly and helpful Cesar my service writer was GREAT! The best experience I've ever had at Prestige! All of the service staff were very Friendly and helpful More
by rpgmrnews
Employees Worked With
Cesar my service writer.
September 18, 2017
Excellent Great service Had my car back to me promptly after I arrived to pick up . A##### service would recommend to everyone I know . Thank you great job Zack Great service Had my car back to me promptly after I arrived to pick up . A##### service would recommend to everyone I know . Thank you great job Zack More
by Benny8300
Employees Worked With
Zack
September 14, 2017
Uplifting I don't feel scammed when I get my car serviced here. Robert in service is super friendly and informative. Usually pretty quick for oil changes and mi I don't feel scammed when I get my car serviced here. Robert in service is super friendly and informative. Usually pretty quick for oil changes and minor issues. More
by J Migs
Employees Worked With
Robert
September 14, 2017
vwet good Robert was one of the best service persons I have had to deal with. I would recommend Robert to anyone for their auto needs. All the best! Robert was one of the best service persons I have had to deal with. I would recommend Robert to anyone for their auto needs. All the best! More
by John Magno
Employees Worked With
Robert
September 13, 2017
Great service I loved how efficient the staff was, how fast I was able to get my car fixed, and it was done correctly first time. I would recommend anyone to bring I loved how efficient the staff was, how fast I was able to get my car fixed, and it was done correctly first time. I would recommend anyone to bring their care for service for anything. More
by Ebuccieri
Employees Worked With
Richard Crockett
September 13, 2017
Wonderful Zach was a great help. Wonderful experience Zach was great and very knowledgeable and customer service was phenomenal I was in out pretty quick. I would highly recommend cen Wonderful experience Zach was great and very knowledgeable and customer service was phenomenal I was in out pretty quick. I would highly recommend centennial dodge to friends and family. More
by 1primetime
Employees Worked With
Zach
September 12, 2017
Best Dealer in town!!! highly recommend prestige to anyone looking to buy a new vehicle!!! Great customer service in every department! Best experience with The service advis highly recommend prestige to anyone looking to buy a new vehicle!!! Great customer service in every department! Best experience with The service advisor Richard. He went above and beyond offering best service available. I've sent many friends and family his way and he always assists them the best he can. Thanks Richard and the team at Prestige! More
by lizclmnts24
Employees Worked With
Richard Crockett
