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Prestige Chrysler Jeep Dodge
Las Vegas, NV
678 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 678 reviews
February 13, 2018
Now that’s what I call service! I brought my vehicle in to be serviced and I was blown away at the level of professionalism and customer service from the crew at Prestige. As I dropp I brought my vehicle in to be serviced and I was blown away at the level of professionalism and customer service from the crew at Prestige. As I dropped my vehicle off they were able to show me the diagnostics within minutes. They even gave me a ride home when I was prepared to pay for a Lyft ride. Miguel my servicemen updated me via text, which was convenient. He check and rechecked my warranty to save me as much money as possible. Two days later my vehicle was ready for pickup. When I did all issues had been addressed and even fixed something that another dealership misdiagnosed. To cap it all off I only came out of pocket $100! Now that’s what I call service! Miguel Cardenas, thank you so much for taking care of me. Now my family and I can move 1,300 miles across the country with no worry of vehicle problems. More
by Overjoyed Customer
Employees Worked With
Miguel Cardenas
February 09, 2018
Repair Miguel made this a good experience he kept me up to date on the progress on my truck and was very informative thanks Miguel. I will use your service Miguel made this a good experience he kept me up to date on the progress on my truck and was very informative thanks Miguel. I will use your service again More
by shakeybud
Employees Worked With
Miguel Cardenas
February 01, 2018
Always good service Recently my 2014 Jeep Grand Cherokee had a cracked glow plug assembly. Of course not a quick easy repair, however the service dept kept me up to dat Recently my 2014 Jeep Grand Cherokee had a cracked glow plug assembly. Of course not a quick easy repair, however the service dept kept me up to date as parts arrived and when service would be completed. I appreciate the friendly service dept and staff at Prestige. More
by kjmid53
Employees Worked With
Miguel Cardenas, Robert Knudsen, Lloyd Andersen, Jeff Davis
January 27, 2018
No nonsense Rich in service told me straight answers I wanted to hear. He didn’t give me the run around. He even gave me the part number to order even though I wa Rich in service told me straight answers I wanted to hear. He didn’t give me the run around. He even gave me the part number to order even though I wasn’t going to repair my car there! More
by Guynurse
Employees Worked With
Rich Crockett
January 27, 2018
Second time here for a car Anthony Alberto was extremely knowledgeable and helpful in working every angle possible to keep me a happy customer with Prestige. He helped finalize Anthony Alberto was extremely knowledgeable and helpful in working every angle possible to keep me a happy customer with Prestige. He helped finalize the deal with Chris. I appreciate all that He did and will continue coming back here to renew leases in the future. I will also keep spreading word to interested buyers about how great this dealership is to work with. I’ve worked with many dealerships and had so many car buying and car lease experiences and Prestige has exceeded expectations twice for me so far. More
by Lindsaysjeep
Employees Worked With
Chris awong, Anthony Alberto
January 25, 2018
Service getting better I have to say this service trip has been the best service trip we have had. Thank you for the changes you have made to make our service trips better! I have to say this service trip has been the best service trip we have had. Thank you for the changes you have made to make our service trips better! More
by Jaybrd301
Employees Worked With
I am not sure what Richard in service, Rich Crockett
January 19, 2018
Oil leak customer service was great. First time at the dealership and I'll be back in the future. Definitely better than a few other jeep dealers I've dealt customer service was great. First time at the dealership and I'll be back in the future. Definitely better than a few other jeep dealers I've dealt with in Vegas. More
by Davel
Employees Worked With
Miguel Cardenas, Rich Harris
January 18, 2018
Purchase Josh Wills is very customer service oriented and was a pleasure to work with and I feel I drove away with the best deal possible. I would recommend an Josh Wills is very customer service oriented and was a pleasure to work with and I feel I drove away with the best deal possible. I would recommend anyone to purchase from Prestige and Josh. Thanks for the pleasurable experience. Papa Joe More
by PapaJoe
Employees Worked With
Joshua Wills
January 18, 2018
Helpful...above and beyond Examined my concern with thoroughness and fave a thoughtful path of action. I asked clarifying questions and made s wise choice. Ready to return next Examined my concern with thoroughness and fave a thoughtful path of action. I asked clarifying questions and made s wise choice. Ready to return next time. More
by Kevin
Employees Worked With
Miguel Cardenas
January 13, 2018
BUYERS BEWARE OF THIS PLACE! The reason I first went to this dealership with because I saw an ad listed for a vehicle truck to be exact the ad said the truck I was looking at was The reason I first went to this dealership with because I saw an ad listed for a vehicle truck to be exact the ad said the truck I was looking at was worth $28,000 so when I went to the dealership to inquire about this vehicle I was told no that vehicle is not $28,000 it's $67,000 and the only reason we put that price on there was because we wanted to get you in the door First of all that goes against all ethics and what you should do to a customer. Then they go on to tell me that the only way I'll be able to test drive a vehicle is if I'm tell them I'm going to purchase it. And I do have this all in writing which I find very peculiar that I have to buy the car even if I don't like it just so I can test drive it. They put pressure on you like you're a delinquent and you have gambling debts and the muscle is trying to get money out of you I felt like a piece of meat being passed from one sales person to the other like I was nothing but scraps. If you want to pay more and get less and be treated like dog xxxx this is the place to go. The sales guy originally spoke to was a tall black gentleman name Raymond who all he say is I got you. I got you Then I asked him a price on a certain vehicle and he throws out this crazy number like somewhere around $750 a month for a lease on a ram tradesman I said are you kidding me he says well they don't think you're serious so he's just not being serious with these numbers I said oh OK that's that's how you act towards a potential customer unbelievable. Like I said do yourself a favor go to a different dodge dealer do not go to this dodge dealer prestige Dodge is anything but prestigious if anything they're just crooks. People do your homework don't go to this place. More
by buyer beware.
Employees Worked With
I was passed off to so many people I don't know all there names.
