Prestige Chrysler Jeep Dodge

Had the worst experience possible when I needed to bring my car in for service. I had a light come on my dashboard in my Jeep stating that I needed service for my electric hybrid system. Took it into Presti my car in for service. I had a light come on my dashboard in my Jeep stating that I needed service for my electric hybrid system. Took it into Prestige for service. Did not get any calls for several days regarding what was wrong with my car. I had to call them several times to try to get updates on my car and NEVER got calls back. Ultimately I had to go through the service director to finally get an answer for what my car needed. Took 3 weeks for them to finally get the part they needed. In the meantime, I had to constantly call for updates or else I would never know what was wrong with my car. Then, I finally got my car back and realized 2 expensive items were STOLEN from my car!!! I called the service director and was told he was going to look into it and get back to me the following day. 3 days later and still NO REPSONSE. AVOID THIS TERRIBLE BUSINESS! YOU WILL NEVER GET COMMUNICATED WITH ABOUT YOUR CAR AND STUFF WILL GET STOLEN OUT OF YOUR VEHICLE!!! I will never get another car from them again OR ever take my car there for service. More

Bought several cars here. Dealership is great to do business with. Christopher Palm is a great salesman! Dealership is great to do business with. Christopher Palm is a great salesman! More

My wrangler has been in the shop for almost 7 weeks and still waiting on parts. Needed the differential to be repaired. Due to the strike the parts needed were on backorder. Now after almost 7 weeks the te still waiting on parts. Needed the differential to be repaired. Due to the strike the parts needed were on backorder. Now after almost 7 weeks the technician submitted another for parts. Frustrated because I have no loaner or rental. I can't get accurate time frames. More

Very kind team, fast and efficient associates. Kevin helped make my experience positive and had my car ready sooner than expected. Kevin helped make my experience positive and had my car ready sooner than expected. More

Did not finish the work for my tire sensors and they didn’t even clean my truck didn’t even clean my truck More

Liars that don't call back. I went to trade in my truck and get a new Jeep. After test driving and coming home I received a follow up text from the dealership, a Chris Leoni. I went to trade in my truck and get a new Jeep. After test driving and coming home I received a follow up text from the dealership, a Chris Leoni. They told me they would give me $18.5k for my trade in and a solid deal for a new 4xe. They sent me the link to check my credit and I was going to make the deal happen the next day. After three days, I heard nothing. When I finally got a hold of someone (Daniel Freeman) they said that they were wrong and could only give me $14.5 for my trade in. I have the text messages that proved everything, but they didn't care . This was AFTER they already ran my credit. Daniel told me that he'd have his GM call, but I've heard nothing. Worst dealership I've ever worked with. I'm still working on getting this resolved More

So far, have not had any issues when getting my vehicle serviced. The service techs over the last three visits has been great. The process is smooth and got me out in a reasonable timeframe. serviced. The service techs over the last three visits has been great. The process is smooth and got me out in a reasonable timeframe. More

Service: Oil and filter appointment takes too long. My usual and preferred 0w20 synthetic oil was replaced by some thick 5w20 and that’s totally unacceptable, hence, that’s an indication that they are My usual and preferred 0w20 synthetic oil was replaced by some thick 5w20 and that’s totally unacceptable, hence, that’s an indication that they are not doing their homework in reviewing my Jeep history prior to working on it. Dissatisfied More

You suck worst place I ever took my truck. Never did anything to it . Broke down after I left. Thanks for nothing. Never did anything to it . Broke down after I left. Thanks for nothing. More

I’ve been talking my Ram 1500 there for service since I bought it new I’ve never had a bad experience yet. bought it new I’ve never had a bad experience yet. More