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Prestige Chrysler Jeep Dodge
Las Vegas, NV
680 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 680 reviews
December 28, 2018
Great Truck Poor Customer Service/Communication Purchased a truck and absolutely love the vehicle but the Sales and Finance staff have no customer service or communication skills. Prestige made an e Purchased a truck and absolutely love the vehicle but the Sales and Finance staff have no customer service or communication skills. Prestige made an error, that I did not catch (my mistake) and getting them to correct it is like pulling teeth.. You can not charge sales tax on a dollar amount that was added to a loan used to pay off an old loan. I spoke with Kevin who worked my finance deal and all I get is an apology and the runaround. Hiram (Finance Manager) doesn't follow-up with what he said he would do. Great vehicle but once these guys get your money the customer service disappears. There will be more to come of my review as I am documenting my complete car buying experience with this dealership. More
by Vegas1982
Employees Worked With
Kevin, Harim, Cristina Lombardo
December 15, 2018
Great Job My Service advisor James did an excellent job keeping me updated on the progress of my truck. I appreciate his attentiveness and professionalism. I wo My Service advisor James did an excellent job keeping me updated on the progress of my truck. I appreciate his attentiveness and professionalism. I would recommend. More
by Js20981
Employees Worked With
James. Service.
December 01, 2018
Excellent Service Amazing team that guided me through the purchase process and through the service department, regarding the recall. Highly recommend the dealership. Sh Amazing team that guided me through the purchase process and through the service department, regarding the recall. Highly recommend the dealership. Shout out to my sales Rep, Randal, finance specialist- Dan and Kevin. More
by Es
Employees Worked With
Randal Murillo, Dan F., Kevin Brooks
December 01, 2018
Rashid made my experance perfect This was my third time buying a vehicle from Prestige Dodge. As he's made it easy, quick and got me into the car I wanted without hassle. I recommend This was my third time buying a vehicle from Prestige Dodge. As he's made it easy, quick and got me into the car I wanted without hassle. I recommend Rashid and Prestige Dodge when you are in market for a new vehicle More
by ChargerScat
Employees Worked With
Rashid Razmal
November 28, 2018
Great Service! Pleasant, polite, personable! I was greeted by Jason, with a smile and a hand shake, then wide open eyes when he saw what I'd done to my truck! I'd had a flat tire and drove on i I was greeted by Jason, with a smile and a hand shake, then wide open eyes when he saw what I'd done to my truck! I'd had a flat tire and drove on it too long to get out of traffic. As the tire shredded, it pulled out an electrical harness and tore that up too. Although due to the flat tire, I originally went to a tire store that also does 'repair' to be told they don't make that harness anymore, so all they could do was 'try fixing' the existing by splicing the wires. So, when I picked up the truck, the check gas cap light was on. I checked the gas cap and it was tight. I left anyway and the next day, the check engine light came on. That's when I called Prestige! They got the harness, replaced it and all works as it should with NO warning lights! Prestige is the place to go! More
by Cindy Davis
Employees Worked With
Jacob in service!
November 02, 2018
Gonna take a month to repair Car has hemi tick after three time as dealer and a recording they finally are gonna do warranty work. car has been there 2 weeks and will take anothe Car has hemi tick after three time as dealer and a recording they finally are gonna do warranty work. car has been there 2 weeks and will take another three to get the parts. bobby and Miguel seem to have no idea what they are doing as they never answer the phone and my wife had to find the parts in stock for them just garbage. Im told by coorperate they don't want to do warranty work cause they get paided less and aren't suppose to be putting problems off. these people are simply put thiefs never buying a car from them ever too bad I got three children one about to drive so yeah More
by Charger r/t
Employees Worked With
Miguel Cardenas, Robert Knudsen
October 25, 2018
Service created I went in 4 safety recall on the tail gate the service was great the wait was not long Hunter did a great job thanks I went in 4 safety recall on the tail gate the service was great the wait was not long Hunter did a great job thanks More
by Hangingout
Employees Worked With
@hunter
October 24, 2018
Great service I took my truck in for recalls issued by FCA. They did a great job and had my truck back to me washed up in just a few hours. I took my truck in for recalls issued by FCA. They did a great job and had my truck back to me washed up in just a few hours. More
by Ram owner
Employees Worked With
Zach Reed
October 18, 2018
Professional, friendly, accommodating. Purchased a late-model car from this awesome dealership; even flew across the USA to buy it. The whole staff was incredibly friendly, knowledgeable, a Purchased a late-model car from this awesome dealership; even flew across the USA to buy it. The whole staff was incredibly friendly, knowledgeable, and accommodating even for a sale right at closing time. Kudos especially to the sales agent Ratmond, the finance manager, and Julia in titles! A really satisfied customer in South Carolina More
by Alex S
Employees Worked With
Raymond, Julia, Tim
October 16, 2018
Excellent Jacob was very professional. Everything was done the way he said it would be. He made sure the vehicle was ready when ge called us and inquired if we Jacob was very professional. Everything was done the way he said it would be. He made sure the vehicle was ready when ge called us and inquired if we needed a ride when we picked it up. More
by Martin123
Employees Worked With
Jacob Hughes-Service Advisor
