
Prestige Chrysler Jeep Dodge
Las Vegas, NV
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Service rep My service writer Lawrence was great I originally scheduled a recall but had an additional issue Lawrence said they had the equipment to address it My service writer Lawrence was great I originally scheduled a recall but had an additional issue Lawrence said they had the equipment to address it with I was concerned that they would not have enough time to complete everything He assured me it would not be a problem and he was correct They finished promptly and I was back on the road More
Great Service Manager Jesus the Service Manager went beyond the best to help me out with my vehicle . He really made me feel at ease. I would give him a 10 STAR service Jesus the Service Manager went beyond the best to help me out with my vehicle . He really made me feel at ease. I would give him a 10 STAR service if you can rate only 5. More
Everything was worked on and completed with great profession Service was performed on my vehicle in a timely manner and Matt went above and beyond to make sure the entire process went as smooth as possible. Than Service was performed on my vehicle in a timely manner and Matt went above and beyond to make sure the entire process went as smooth as possible. Thanks again for everything ! More
Do not go here Went to Prestige to purchase a truck that can handle towing at least 12,000lbs as the family will becoming a full-time RV family. We went with Ram pur Went to Prestige to purchase a truck that can handle towing at least 12,000lbs as the family will becoming a full-time RV family. We went with Ram purely due to the fact that Ram trucks are highly rated when it comes towing. We were assured by the sales team and management that our 1500 Sport would handle up to 13,000lbs. When we go to purchase our RV that weighs 11,000lbs we find out that the truck can only support 10,200. Not only were we put through hostage sales tactics during the purchase process, but we were misled. Now my family is screwed and the only way we can do what we want to do is purchase a new vehicle with a huge negative balance added to a new loan. lessons learned; 1. never do business with Prestige 2. do not trust a sales team and management 3. do your own research into what towing capabilities as you cannot trust a dealership. More
Outstanding Comparing to other Dodge dealerships. Service Center went beyond customer service. I recommend this services especially Lawrence who’s efficient and p Comparing to other Dodge dealerships. Service Center went beyond customer service. I recommend this services especially Lawrence who’s efficient and professional. Thank you Lawrence More
Perfect Purchasing Experience We went to the Prestige Chrysler Jeep Dodge dealership on Centennial and had a really great experience in purchasing our brand new 2019 Ram 1500 class We went to the Prestige Chrysler Jeep Dodge dealership on Centennial and had a really great experience in purchasing our brand new 2019 Ram 1500 classic pickup truck. From the moment we pulled into the parking lot, we were greeted and assisted in finding the salesman (Marquis) that I had spoken to previously on the telephone. He was so helpful and provided all of the information that I needed, that we knew once we got to the dealership he was the guy that could really help us out. We talked to several people throughout the transaction and we met some of the nicest people and friendliest people that you could ever imagine. They answered all of our questions completely . My wife and I highly recommend this dealership and the staff, and especially the way that they have such good prices on their vehicles. Their sales staff helped us get setup in our new truck and we were on our way. We love our new truck and we are looking forward to spending a lot of time driving around the USA. More
All 10’s at Prestige All 10's. Service technician provided outstanding customer service. Came in for an oil change and he informed me of 2 outstanding recalls that they All 10's. Service technician provided outstanding customer service. Came in for an oil change and he informed me of 2 outstanding recalls that they fixed while I was there. Suggested future services that were due in the near future. Very satisfied with Prestige and my experience there. More
Scheduled service I was seen on time when I scheduled my Hellcat for service. The technician correctly diagnosed the cars lack of a problem and the service manger retur I was seen on time when I scheduled my Hellcat for service. The technician correctly diagnosed the cars lack of a problem and the service manger returned it to me promptly. I was kept informed of the vehicle progress through the system by text messages which made the short wait easy to handle! Great service from Jacob the service manager!!! More
Vehicle service I went in for my schedule oil change. I was having issues on my vehicle from a prior recall,I had called in and express my concern and was told it wa I went in for my schedule oil change. I was having issues on my vehicle from a prior recall,I had called in and express my concern and was told it was not related to the recall. On this visit I spoke to the manager Rennie R with my concerns he told me not to worry he will take care of it with one of his service advisors Lawrence H, they gave me a loaner vehicle kept my vehicle and serviced it The service was phenomenal I am 100% happy with the results thanks to Rennie and his service team More
Excellent customer service at service dept Excellent customer service provided by Hunter and provided me status of the repair and completed the repair within the promised timeframe. Scheduling Excellent customer service provided by Hunter and provided me status of the repair and completed the repair within the promised timeframe. Scheduling of repair was also easy. Thanks so much Prestige! More