
Prestige Chrysler Jeep Dodge
Las Vegas, NV
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Went to get oil/filters changed, was not expecting the high charge they charged us but the service guy was awesome. Very nice and even gave us a coupon to help a little with the charge. His name is Andy. high charge they charged us but the service guy was awesome. Very nice and even gave us a coupon to help a little with the charge. His name is Andy. The guy that brought our truck back gave us some lame excuse why he didn't wash the vehicle (laziness) but Andy was great would recommend him any day but the rest NO. More
Took my car in because the air when out on the first 109 degree day of 2021. The worked with me best the could on the cost and got the car back to me quickly, degree day of 2021. The worked with me best the could on the cost and got the car back to me quickly, More
Great ,professional, timely service by the staff. Mr. Hancock, our service advisor, was friendly, professional, and addressed all concerns thoroughly. Hancock, our service advisor, was friendly, professional, and addressed all concerns thoroughly. More
Took vehicle in for a tune-up/oil change and mentioned the brake light was on and it doesn't start on the first try. Was told it needed the "30,000 mile maintenance." Got that done for $1000. Well, the br the brake light was on and it doesn't start on the first try. Was told it needed the "30,000 mile maintenance." Got that done for $1000. Well, the brake light is still on and it didn't even start on the first try when I picked it up two days later. The work order/receipt is full of "inspect this and that." Not even sure anything was actually done. They didn't call when vehicle was done, and never answer the phone. More
I want to personally thank the entire sales, finance, the guys in the back who washed the truck nice and to the semi driver who transported the vehicle the entire trip right into my hands with no scratches. guys in the back who washed the truck nice and to the semi driver who transported the vehicle the entire trip right into my hands with no scratches. Emily my sales person was not only professional but witty with regards to our interface with this new tech of a beast. I must say Ram has moved forward in advancements to help business owners such as myself to take on any task. I'll give em 5 stars.Thank you Emily and all at Prestige Chrysler Dodge :)... Ben. More
The service department is very good in their communicate about your vehicle. They go out of their way to help you with all of your vehicle. about your vehicle. They go out of their way to help you with all of your vehicle. More
My 2020 Ram 1500 purchase was in Feb. 2020. I entered into multiple discussions via internet, email, and phone conversations before I flew from Califoni-a Central Coast. I was picked up at the airport, into multiple discussions via internet, email, and phone conversations before I flew from Califoni-a Central Coast. I was picked up at the airport, driven to the dealership, completed my transaction, and drove it home the same day. Over a year later, I planned a trip to Southern Utah. I made an appointment for service. I was reminded the day before and the next day, I drove in for service. 25K mile service went well and I was out an hour later (with a washed truck). Off, thanks to Eric I went to Utah. It was a good day!! Just saying!!! More
I brought my jeep in on May 1st to have my headrest looked at. i was told by Andrew Marcu that the part was not in and i would be contacted in one month. June 1st i didn't hear anything so i called. looked at. i was told by Andrew Marcu that the part was not in and i would be contacted in one month. June 1st i didn't hear anything so i called. was told that no one in the parts dept was available and that someone would call me back. I called again on June 7th and was told the same thing. Called again June 14th, the parts dept told me that couldn't find my information in the system. i was then transferred to the service dept.... as usual was told that would look into it and someone would call me back. needless to say i am still waiting. this has been the worst customer service i have ever experienced; every claims to not know anything or whats going on and as such you will find yourself going round and round in circles. this is absolutely horrible. I will be taking my business elsewhere for sure More