
Prestige Chrysler Jeep Dodge
Las Vegas, NV
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Purchased a used vehicle at Prestige CDJR. Within 2 weeks, the "certified and inspected" used car was in need of a large repair. Prestige REFUSES to honor their 30 day warranty on used cars. They e weeks, the "certified and inspected" used car was in need of a large repair. Prestige REFUSES to honor their 30 day warranty on used cars. They expect me to pay for a huge portion of the repair!!! What happened to the warranty they offered??? DO NOT TRUST THIS COMPANY TO HONOR THEIR WARRANTIES! BUYER BEWARE!!! More
I recently moved back to Las Vegas and needed to get a recall fixed on my car I called and was able to get in very quickly it was taken care of very quickly and I would really recommend anyone to this dea recall fixed on my car I called and was able to get in very quickly it was taken care of very quickly and I would really recommend anyone to this dealership More
Arrived to get oil change was greeted by Eric was told it would be two hours and in two hours my car was ready he explained things clearly I didn't have to ask any questions great service Eric would be two hours and in two hours my car was ready he explained things clearly I didn't have to ask any questions great service Eric More
I brought my car in to me serviced. It was done within the time they stated. Eric Fantauzzo made me aware of items that would need to be done the next time I come in. I appreciate knowing this info in a the time they stated. Eric Fantauzzo made me aware of items that would need to be done the next time I come in. I appreciate knowing this info in advance. More
Prestige has been servicing my "new to me" vehicle for a little over a year now. Every visit has been efficient and professional. However, this most recent visit with Eric as my Service Advisor was far an little over a year now. Every visit has been efficient and professional. However, this most recent visit with Eric as my Service Advisor was far and above the best. I was greeted promptly. He went over all service items with me both before and after. AND they have added a new service of taking their customers home (if they live within 10 miles), instead of having them wait for a couple hours in their lobby. This was a true blessing during my last service, as I had just returned from a road trip and had a lot to do at home. My time was much better spent getting that ride home, instead of being forced to wait. Plus, the driver was super friendly and safe! I truly appreciate the above and beyond service I received. More
I visited the service department of this dealership. Therr was no wait time, the greeted me right away upon arrival and ask me about my vehicles issues, and assured me that they would remedy the problem Therr was no wait time, the greeted me right away upon arrival and ask me about my vehicles issues, and assured me that they would remedy the problems. The service manager Lawrence was very efficient and went above and in getting my vehicle serviced and returned to me as soon as possible. More
Dealership is new to location, but was able to diagnose my problem on same day. They were able to Uber me home and back as their shuttle was very busy. Very professional attention from Eric in service dept my problem on same day. They were able to Uber me home and back as their shuttle was very busy. Very professional attention from Eric in service dept. More