
Prestige Chrysler Jeep Dodge
Las Vegas, NV
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Technician was very thorough on what service was going to be completed. The car feels like new. He checked the air in my tires as I requested and adjusted them accordingly. Great customer service in timely f be completed. The car feels like new. He checked the air in my tires as I requested and adjusted them accordingly. Great customer service in timely fashion, before and after service. He checked back with me within a day. Follow up is key to awesome customer service. Thank you. More
The worst dealership experience I’ve ever had. I bought a Jeep Compass 2016 from them on September 28. The car wasn’t ready right away and they promised to deliver it within the next few days. They never del Jeep Compass 2016 from them on September 28. The car wasn’t ready right away and they promised to deliver it within the next few days. They never delivered it, and I had to wait until the next Saturday to pick it up with my husband. I didn’t drive it home and didn’t notice they didn’t fill up the fuel trunk, it was almost empty. The dealership didn’t provide a Carfax report, or any other reports regarding the vehicle; and they failed to provide us with an emission report. They didn’t do a safety inspection on the vehicle, or did poorly. The car isn't drivable without repairs, in particular the brakes need to be replaced, and they didn't tell me that. It took me several days of calling to get the EDRS number to register the car with the DMV. I still don't have the title. It is extremely hard to communicate with the dealership personnel after closing the sale, they're very rude and unprofessional. If you value your time and nerves, better to choose another dealership. More
Worst place ever! Customer service is horrible, they charge me for a bulb and never place one in there, had to come back and got my money back and they hold my car for 2 days for a light bulb! Ridiculou charge me for a bulb and never place one in there, had to come back and got my money back and they hold my car for 2 days for a light bulb! Ridiculous!! The manger jack didn’t want to admit his mistake and didn’t care to lose my Buisness! I’m definitely never going back and I advise everyone to stay away from here! More