Prestige Chrysler Jeep Dodge

They Did A Great Job in Services My Car Recently ! My Door Window Is Working Great ! My Door Window Is Working Great ! More

I met the service writer, Lawrence when I arrived and he was very courteous and knowledgeable. I told him about the code I had been able to get from a scan and he knew exactly what it was. Lawrence then adv was very courteous and knowledgeable. I told him about the code I had been able to get from a scan and he knew exactly what it was. Lawrence then advised me that I was due for some other services but made it very clear that I did not have to do them at this time and could wait to have them performed. He gave me an estimated cost for my repair and service. I explained to Lawrence that I was having an issue with vehicles for my family and really needed to have this vehicle back pretty quickly ( by the end of the next day). Lawrence said that he would out a rush on it if he had the required parts for my repair. A couple of hours later he called and spoke to my wife and told her that even though I said go ahead with the repairs, he had made a mistake with the amount for the repair. He told her that the labor for the job was much higher than he had anticipated so he wanted to call and make sure we were good with it before continuing. Lawrence called by the end of the days and said it would be ready for pick up the next morning first thing. When I arrived to pick the car up he made sure it was washed prior to having it delivered to me. Lawrence was very professional and I was very impressed with the level of customer service he gave to me during my repair and service. I will be using Lawrence for my service needs in the future. More

I was very pleased with the treatment I received at my Chrysler dealer, wasn't hoping it took so long, but especially since o had an appointment, but you got to do what you do right!! Thank you JF Chrysler dealer, wasn't hoping it took so long, but especially since o had an appointment, but you got to do what you do right!! Thank you JF More

Service is excellent under the new management and Justin was very cordial and did everything to make my visit great. I would refer people for sure. was very cordial and did everything to make my visit great. I would refer people for sure. More

Special ordered a wrangler 4xe and dealership promised as ordered. Our salesperson, Daniel, was outstanding. Easy to reach during the process and always answered my questions. ordered. Our salesperson, Daniel, was outstanding. Easy to reach during the process and always answered my questions. More

I required a 30,000 mile check. Service provided was very efficient and satisfactory. Service advisor, Kyle was knowledgeable and accommodating Uber and Lyft shuttle service w Service provided was very efficient and satisfactory. Service advisor, Kyle was knowledgeable and accommodating Uber and Lyft shuttle service was convenient. No complaints, good job. . More

I am writing this to specifically compliment my service writer, Eric. His attention to detail, and his timely communication were exemplary. Furthermore, he went out of his way to research a side issue I ra writer, Eric. His attention to detail, and his timely communication were exemplary. Furthermore, he went out of his way to research a side issue I raised, and provided me with a detailed answer. Kudos to Prestige for retaining quality employees like Eric. Also, the service team did a graat job repairing my vehicle. More

I just had my first oil change/tire rotation. The staff was amazing and answered all of my questions The staff was amazing and answered all of my questions More

Run, don't walk away from this dealership. Customer Service is nonexistence and they are no where near providing a concierge level of service as indicated by Stellantis/FCA/Jeep web site. Pl Customer Service is nonexistence and they are no where near providing a concierge level of service as indicated by Stellantis/FCA/Jeep web site. Plus they are not military/veteran friendly. The review site is making me select an individual which I didn't want to name. More

Was fast professional and helped as get exactly what we wanted no xxxxxxxx straight service wanted no xxxxxxxx straight service More