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Prestige Chrysler Jeep Dodge

Las Vegas, NV

4.2
678 Reviews

6520 Centennial Center Boulevard

Las Vegas, NV

89149

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Showing 678 reviews

June 16, 2022

Had to find my way own way home after telling me they can Uber me!!! Had my truck longer than expected for a recall fix. I was the hair at all with the service center More

by 100rshivers
Recommend Dealer
No
Employees Worked With
Eric
Jun 21, 2022 -

Prestige Chrysler Jeep Dodge responded

Thank you for your feedback. We are so sorry about the miscommunication regarding a ride home and the longer wait time for your vehicle. Our technicians do their best to provide quality and thorough service on all vehicles in the shop, so sometimes repairs take longer that originally planned. That being said, we would like to know more about your visit. Please email our Service Director, Jack Farris, at jfarris@prestigecdjr.com at a time that works best for you.

June 16, 2022

They were friendly and on time with their work. Was visiting from out of state and was treated as a returning customer. Would highly recommend them. They even returned the Jeep washed. More

by campwilde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Crockett
Jun 17, 2022 -

Prestige Chrysler Jeep Dodge responded

Thank you for sharing your 5-star experience! We really appreciate the positive feedback and will be sharing this with our team. If you have any questions, please give us a call, as we'd be happy to answer them. Safe travels!

June 15, 2022

We needed a replacement part for our shifter because our key would not come out of the ignition. We waited almost two months for the part to come in. We called and set up a day to take the car in so they co More

by Wayneooo65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Rains
Jun 21, 2022 -

Prestige Chrysler Jeep Dodge responded

Wayne, Thank you for bringing this to our attention. We apologize for the longer wait time for your car to be fully serviced. Please know that our skilled technicians try their best to be thorough and efficient with every vehicle, so sometimes repairs may take longer than expected. That being said, we would like to speak to you directly about what happened. At your earliest convenience, please email our Service Director, Jack Farris, at jfarris@prestigecdjr.com.

June 15, 2022

The consultant completely understood my needs. We were able to reach an agreement quickly and paperwork was efficiently completed. My vehicle was very clean and exceeded my expectations. More

by liam9703
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Brewer
Jun 16, 2022 -

Prestige Chrysler Jeep Dodge responded

We really appreciate you taking the time to leave us such a great review, Liam! Please reach out if you have any questions and we look forward to working with you again in the future.

June 14, 2022

I had issues with my newly purchased truck. This dealership did nothing to help me and let my truck sit at their facility for a month knowing that this truck is my lively hood as I work in tran More

by julieannhart26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Crockett
Jun 15, 2022 -

Prestige Chrysler Jeep Dodge responded

Julie, Thank you for your feedback. We are so sorry about the longer wait time to pick up your vehicle. Our technicians do their best to ensure quality service for all customers, and sometimes repairs can take longer than expected. As we look into what happened, we would like to speak to you directly on the matter. Please email our Service Manager, Jack Farris, at jfarris@prestigecdjr.com at a time that works best for you.

June 10, 2022

Took my car in for service & they had my car in & out fairly quickly! Kyle did a great job not wasting my whole day!! More

by Tanya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Jun 13, 2022 -

Prestige Chrysler Jeep Dodge responded

Tanya, Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

June 02, 2022

This place rocks! Never had a bad experience with this dealer in the 9 years I have been going there. The service department is awesome!! Highly recommend them!! More

by jdhartman0161
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Fantauzzo
Jun 03, 2022 -

Prestige Chrysler Jeep Dodge responded

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

May 27, 2022

I was provided with great experience from everyone involved at Pristige CDJR. I highly recommend this dealership More

by Brent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leoni
May 31, 2022 -

Prestige Chrysler Jeep Dodge responded

Thanks for the review, Brent. Hope you have an amazing day!

May 26, 2022

My experience with this dealership was a mess to say the least. After call I was assured by Chris N. that there would be no trouble in getting financed with my good credit score. I suppose that was befo More

by william19141
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamil Jeghir and Chris Leoni
Jun 03, 2022 -

Prestige Chrysler Jeep Dodge responded

Hi William, Thank you for bringing this to our attention. We apologize for the miscommunication regarding your finance plan and would like the chance to come up with a solution. Please email our General Manager, Rick Alpern, at ralpern@prestigecdjr.com at your earliest convenience, so we can speak to you directly on the matter and answer any questions. We appreciate your time and business with us.

May 26, 2022

Eric, my service consultant was friendly and professional. All the issues were addressed and worked well with my warranty company. Definitely a 10 ! More

by lukcd702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
May 27, 2022 -

Prestige Chrysler Jeep Dodge responded

This is great to hear! Thanks for reviewing us. We'll definitely be passing along the kind words to our staff, and we hope to work with you again. Drive safe!

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