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Prestige Chrysler Jeep Dodge

Las Vegas, NV

4.2
680 Reviews

6520 Centennial Center Boulevard

Las Vegas, NV

89149

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Showing 680 reviews

August 03, 2022

Always greeted with professionalism, Dealership is very clean, Service is attentive to my needs and finished with my vehicle before it’s time and cleaner than I brought it in! More

by IMichael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Aug 04, 2022 -

Prestige Chrysler Jeep Dodge responded

Thanks for the 5-stars and kind review!

August 01, 2022

Very attentive, and clean! ! I was surprised how fast they finished the work on my grand cherokee!! They even called me to let me know the jeep was done! And i can pick it up an More

by Buddyagregado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 01, 2022 -

Buddyagregado responded

Thank you service dept, for taking care of my jeep!!!

Aug 02, 2022 -

Prestige Chrysler Jeep Dodge responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

July 29, 2022

Sal and his boss were great throughout the process. They were flexible to my needs and timely. More

by Juanjesse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal
Aug 01, 2022 -

Prestige Chrysler Jeep Dodge responded

We appreciate the positive feedback and kind words about our staff. It means a lot. Let us know if there is anything more we can help you with. Have a great day!

July 21, 2022

Excellent costumer service. The sales man explained everything and answered all questions we asked about vehicle More

by billybattulayan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Rivera
Jul 22, 2022 -

Prestige Chrysler Jeep Dodge responded

Really glad you had a positive experience. Thanks for reviewing. See you soon!

July 20, 2022

Terrible service. I phoned at least 7 times and left written messages to have them call me. Not one of my calls were returned. Had my dealer call him at least ten ti,e More

by Trash
Recommend Dealer
No
Employees Worked With
Miguel Cardenas
Jul 25, 2022 -

Prestige Chrysler Jeep Dodge responded

Thank you for your feedback. We are sorry that you did not receive a response when trying to contact us and pick up your vehicle. This is not the experience that we want our customers to have. We would love to gather more information about your experience. When convenient, please reach out to our General Manager, Rick Alpern, at ralpern@prestigecdjr.com. Thank you for your time and your patience

July 16, 2022

These guys were great! Great experience and customer service! Highly recommend them for a car purchase. 5 star dealership in my book. More

by mmerola78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Brewer and Nick Waeghe
Jul 18, 2022 -

Prestige Chrysler Jeep Dodge responded

We really appreciate the kind words about our team! Thank you for your business and we look forward to your next visit with us.

July 01, 2022

Quick, friendly service and made sure I had rides to and from after dropping off my car. More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Mayo
Jul 05, 2022 -

Prestige Chrysler Jeep Dodge responded

Heather, we’re so happy to hear you had a good experience. Have a great day!

June 29, 2022

Service department actually did a good job. They tried to say it was an issue we were fabricating because they couldn’t reproduce the issue at first, but they eventually believed us when the en More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Jun 30, 2022 -

Prestige Chrysler Jeep Dodge responded

Jason, Thanks so much for your 5-star review. We were happy to be able to get your running its best. Our service technicians aim to provide each customer with only the best service and sometimes issues can be hard to diagnose. We'll aim to improve our service in the future and look forward to working with you again. Thank you for your time!

June 25, 2022

The service department are totally unable to do anything other than change parts until the problem goes away. Troubleshooting is not in their comfort zone. Do not take a vehicle to them that you care about More

by Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Riley
Jun 28, 2022 -

Prestige Chrysler Jeep Dodge responded

Jon, Thank you for the feedback. We are so sorry you had a less than 5-star experience with us. Please know that our skilled technicians do their best to ensure quality service for all customers. As we look into what happened, we would like the opportunity to know more about your visit, so we can come up with a resolution and share your feedback with our team. Please email our Service Manager, Jack Farris, at jfarris@prestigecdjr.com at your earliest convenience.

June 23, 2022

Issue not resolved. Charged me $100 for “updates” normally delivered over the air. My time was wasted. More

by gatdiesel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hancock, Lawrence
Jun 27, 2022 -

Prestige Chrysler Jeep Dodge responded

Thank you for your feedback. We are so sorry that you had a less than great experience with us. As we look into what happened, we would like to learn more details about your visit, so we can try and turn this around for you. Please email our Service Manager, Jack Farris, at jfarris@prestigecdjr.com to share your concerns. We appreciate your time and business.

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