
Prestige Chrysler Jeep Dodge
Las Vegas, NV
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Always greeted with professionalism, Dealership is very clean, Service is attentive to my needs and finished with my vehicle before it’s time and cleaner than I brought it in! clean, Service is attentive to my needs and finished with my vehicle before it’s time and cleaner than I brought it in! More
Very attentive, and clean! ! I was surprised how fast they finished the work on my grand cherokee!! They even called me to let me know the jeep was done! And i can pick it up an ! I was surprised how fast they finished the work on my grand cherokee!! They even called me to let me know the jeep was done! And i can pick it up anytime...Thank you eric in service!! Wil bring my grand cherokee fir service again next time it needs one. More
Terrible service. I phoned at least 7 times and left written messages to have them call me. Not one of my calls were returned. Had my dealer call him at least ten ti,e I phoned at least 7 times and left written messages to have them call me. Not one of my calls were returned. Had my dealer call him at least ten ti,es and no return call. Wasn't offered loaner or rent al car as per service agreement or car warranty. Ordered a part we already had at my dealer and waited three days for it to come in. Replaced the tire on Friday or Saturday and did not call us to come and pick it up. Did not call me to pick up the vehicle but called my wife. Complained to my wife about me calling him so many times. Very unprofessional and would not recommend this service department! More
These guys were great! Great experience and customer service! Highly recommend them for a car purchase. 5 star dealership in my book. Great experience and customer service! Highly recommend them for a car purchase. 5 star dealership in my book. More
Service department actually did a good job. They tried to say it was an issue we were fabricating because they couldn’t reproduce the issue at first, but they eventually believed us when the en They tried to say it was an issue we were fabricating because they couldn’t reproduce the issue at first, but they eventually believed us when the engine did overheat for them and went above and beyond to fix what the issue was. Only feedback I have is to believe the customer before accusing them there’s not an issue when the customer drives the vehicle a lot more than the technician. More
The service department are totally unable to do anything other than change parts until the problem goes away. Troubleshooting is not in their comfort zone. Do not take a vehicle to them that you care about other than change parts until the problem goes away. Troubleshooting is not in their comfort zone. Do not take a vehicle to them that you care about More