Prestige Chrysler Jeep Dodge

We had a service appointment for our Jeep and met with Lawrence. He was knowledgeable, efficient, and kept us informed each step of the way! If you need service on your vehicle visit Prestige Chrysler Dod Lawrence. He was knowledgeable, efficient, and kept us informed each step of the way! If you need service on your vehicle visit Prestige Chrysler Dodge Jeep Dealership and make sure you ask for Lawrence! More

We took our 2019 Chrysler 300 for service, Mike was great, very professional and helpful. great, very professional and helpful. More

Great professionalism. My vehicle was finished in a timely manner, and the service agent went over everything with me.... My vehicle was finished in a timely manner, and the service agent went over everything with me.... More

When we arrived at prestige to look for a jeep overland we did not know what to expect. But Cristian Durante and Tyler Lavin were super helpful and were not your typical overly aggressive salesperson. They we did not know what to expect. But Cristian Durante and Tyler Lavin were super helpful and were not your typical overly aggressive salesperson. They listened to what we needed, could afford and worked with us to get us the best deal. 10/10 would recommend to anybody looking for there next vehicle purchase. More

I recently purchased my second vehicles from prestige. The experience went great! I have been looking for a vehicle for 3 weeks now. I went to prestige once in those three weeks, I could find a vehicle The experience went great! I have been looking for a vehicle for 3 weeks now. I went to prestige once in those three weeks, I could find a vehicle I liked. Come week 3 I found a vehicle online and went to purchase it. Unfortunately the vehicle had already been sold the day prior. As I was walking out the supervisor I believe his name was Tyler. Asked me what he could do to get me a vehicle. I told him I was looking for a Ram 1500 night addition. He was unable to find but stated he would black out rims on a all white Ram 1500. He was adamant about getting me into a vehicle and genuinely wanting to help. Tyler did not give me any bad vibes nor did he seem pushy. He was straight up about prices and what he could do to lower it. We were able to agree on a price of a new Ram 1500. During that time my sales lady “T” did the MOST. She consistently asked if we needed water or if we were hungry due to us being there for a lengthy amount of time. During this time my cell phone started to die and I needed a charger. I asked her for one, after asking her for a phone charger she went around to each of the employees and asked if they had a phone charger that they could spare. She was able to find one for me during this time. She was honestly the best salesman I have had while purchasing a vehicle. T has a bubbly personality and is able to joke around. She definitely tells you what she can and can not do. This is my second vehicle that I purchased with prestige. I plan going to prestige Dodge for another when needed. More

I went there to look around and was approached by the salesman very nice and professional showed me the truck and I took delivery of it very easy and friendly salesman very nice and professional showed me the truck and I took delivery of it very easy and friendly More

A fantastic experience. I will always bring my car here. Best place to be is here. I will always bring my car here. Best place to be is here. More

The following was posted as a response to my previous complaint -- We appreciate you sharing your feedback with us, and we apologize for the inconvenience. Please our General Manager at raplern@prest complaint -- We appreciate you sharing your feedback with us, and we apologize for the inconvenience. Please our General Manager at raplern@prestigecdjr.com if you would like to give us another chance. Thank you for your time. The e-mail given, is returned as NON DELIVERABLE The following is the response I sent to above given e-mail address. Dear Sir, "Dealer Rater" has forwarded your dealership response me, to contact you. My name is John Wojciechowski, and in June, I brought in my Jeep because of a warning light "Transmission Temp Above Normal". I paid for Diagnostics - first I was told, $200, and then a couple of days later, I was told I had to pay $2000 for the diagnostics. Your Service Advisor said I needed a new transmission, and you replaced it for $8,000. At issue here, is that after you replaced the transmission, the problem was not fixed - same warning light kept coming up. The new $8,000 transmission did not fix the problem. You then replaced the CPM - Computer Powertrain Computer, and yes, that did fix the problem. There was nothing wrong with the original transmission, only signals that the bad CPM was sending to it. As a matter of fact, when the vehicle was first sold, there were Recalls, and service bulletins, concerning this very same scenario, but to correct it, the repair was not to replace the transmissions, but to replace, or reflash, the CPM's. You charged me $8,000 for a transmission that did not fix the problem I brought the vehicle in for, but you gave me the $400 CPM that did fix it. Why was the "Diagnostics" that I paid for, not done correctly? This is second complaint on this issue, on the first one, you asked me to contact Jack Farris, who did not respond to my e-mail to him, at the dealership, or on the Dealer Rating website. Thank you sir, John Wojciechowski I SENT THIS MESSAGE TO E-MAIL GIVEN _ WAS RETURNED AS UNDELIVERABLE> I have tried to contact this Dealership twice on this e-mail, and it does not get delivered, as it must not be legit. Customer Service???????? And this is the General Manager? More

Always greeted with professionalism, Dealership is very clean, Service is attentive to my needs and finished with my vehicle before it’s time and cleaner than I brought it in! clean, Service is attentive to my needs and finished with my vehicle before it’s time and cleaner than I brought it in! More

Very attentive, and clean! ! I was surprised how fast they finished the work on my grand cherokee!! They even called me to let me know the jeep was done! And i can pick it up an ! I was surprised how fast they finished the work on my grand cherokee!! They even called me to let me know the jeep was done! And i can pick it up anytime...Thank you eric in service!! Wil bring my grand cherokee fir service again next time it needs one. More