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Prestige Chrysler Jeep Dodge

Las Vegas, NV

4.2
678 Reviews

6520 Centennial Center Boulevard

Las Vegas, NV

89149

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Showing 678 reviews

December 11, 2022

Great service, Lawrence was very informative and kept me up to date on the parts and service. More

by dirich1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Hancock
Dec 12, 2022 -

Prestige Chrysler Jeep Dodge responded

Thanks for the great review. Have a wonderful day!

December 02, 2022

It was a dealer recall never got it done in the 2 days I left it there!! Then they called me back said they needed it for a week and no rental so will NEVER buy another vehicle thru these guys!! More

by Alan ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Just said Robert not sure which ine, Robert Knudsen, Robert Oshiro
Dec 08, 2022 -

Prestige Chrysler Jeep Dodge responded

Alan, Thank you for your feedback. We apologize that your service was not finished in the time you were expecting. There is currently a factory issue with the part necessary for your recall. We have tried to reach you several times regarding the status of your recall so you would be up to date with information but were sadly unable to speak with you. We would still love to work with you and we would like to speak with you directly regarding your service so that we can improve. When convenient, please reach out to our Service Manager, Jack Farris, at jfarris@prestigecdjr.com or call him at 702-810-4782

Dec 08, 2022 -

Alan ford responded

They never told me my part was on back order?? The service guy told me the mechanic was behind so?!?!? I am currently going to another dodge dealership on Monday we shall see how backed up they are!!

November 28, 2022

Very professional and kind. Helped me out with all my issue's. Lawrence was a great help. More

by Jkpuffs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence
November 28, 2022

Lawrence was very professional and helpful once again. Lawrence is the man to go to if you need your vehicle serviced! More

by Jkpuffs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence
Nov 29, 2022 -

Prestige Chrysler Jeep Dodge responded

We appreciate the review. Thanks for taking the time. We look forward to seeing you again soon!

November 15, 2022

James made it so difficult to purchase a car that I wanted to buy, that I gave up and went to a different dealership in another city. He even had the audacity to text me at 3:29am to ask me if I was pa More

by alan
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
James
Nov 21, 2022 -

Prestige Chrysler Jeep Dodge responded

Thank you for your feedback. We apologize that you were unable to purchase the vehicle that you were looking for. This is not the experience we want our customers to have. When convenient, we would like to speak with you directly so that we can learn more about your visit. Please reach out to our General Manager, Rick Alpern, at ralpern@prestigecdjr.com. Thank you for your time and patience.

November 03, 2022

Excellent Dealership! The entire staff was very welcoming and helpful. Andy took care of my car situation, and kept me informed from start to finish. Thank you Prestige on More

by srwilliams401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy!!!
Nov 04, 2022 -

Prestige Chrysler Jeep Dodge responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. We'll be sure to let Andy know that he did a fantastic job with keeping you informed and the end result. Please let us know if there is anything else we can do for you. Drive safe and we look forward to seeing you again!

November 03, 2022

Poor service - made an appointment and when I go there, they said they were ver backed up and couldn't look aa the vehicle for a few days - what? They why did they give me an appointment? Their prices ar More

by assign.whimper0n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Oshiro
Nov 09, 2022 -

Prestige Chrysler Jeep Dodge responded

Thank you for bringing this to our attention. We apologize that you made an appointment and were unable to be serviced at that time. This is not the experience we want our customers to have. We are looking into what happened and would love to hear from you directly. When convenient, please reach out to Jack Farris, our Service Manager, at jfarris@prestigecdjr.com. Thank you for your time.

October 18, 2022

Best place to buy a vehicle! !! Our sales Rep Daniel took good care of me and my husband. We were looking for a Ram Rebel and could'nt find one we liked. Daniel brought us up the More

by patriciahapn4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Freeman
Oct 20, 2022 -

Prestige Chrysler Jeep Dodge responded

Congratulations on the new car! We're so happy to hear you had a great experience. Feel free to reach out if you have any additional questions as we'll be happy to answer them.

October 17, 2022

Lawrence was the service tech that helped me and is awesome, very professional!!! Notified me right away when my car done. More

by hole4589
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence
Oct 20, 2022 -

Prestige Chrysler Jeep Dodge responded

We appreciate the positive feedback. We'll be sure to let Lawrence know that he was very professional. It means a lot. See you soon!

October 12, 2022

The people were nice. The car is nice. They didn´t sell me the model vehicle they had advertised in Autotrader, and they were full of excuses that they are so busy and de More

by dachidester
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cory, Trai, Nick Waeghe
Oct 17, 2022 -

Prestige Chrysler Jeep Dodge responded

Thank you for your feedback. We apologize that you were unhappy with our advertising and the lack of an itemized reciept for the services that were performed. We are happy that you still enjoy your vehicle and found our staff to be nice. When convenient, we'd love to speak with you directly to gather additional feedback and clear up any questions you might have still. When convenient, please reach out to our General Manager, Rick Alpern, at ralpern@prestigecdjr.com.

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