Prestige Chrysler Jeep Dodge

I was a return customer. Never again. Service writer had no knowledge of cars, business practices or customer service. Left messages for management; calls never returned to f Never again. Service writer had no knowledge of cars, business practices or customer service. Left messages for management; calls never returned to find out issue. I guess it rolls downhill. More

My service advisor, robert@prestigedodge, was so helpful, professional, and cater to all my needs. He tried his best to go above and beyond to help me with my vehicle, and I appreciate his service. professional, and cater to all my needs. He tried his best to go above and beyond to help me with my vehicle, and I appreciate his service. More

James was very knowledgeable and answered all of our questions. The service was smooth and completed ontime. questions. The service was smooth and completed ontime. More

Prestige has a great service dept. it will be my GO TO Dealer, BEST ever it will be my GO TO Dealer, BEST ever More

My jeep is working perfectly now. It took some time to figure out exactly what was going on and sort out the insurance portion, but in the end, everything was solved. I can't thank It took some time to figure out exactly what was going on and sort out the insurance portion, but in the end, everything was solved. I can't thank Andy enough for all the hard work he had to do. I know he was a little frustrated that things took so long, but I have learned that these newer Jeeps, particularly the Grand Cherokee, have more than a dozen computers that aren't easy to diagnose. Add some hardware problems, and the challenge is even greater. Andy persevered and got me back my jeep in fine shape. He is a keeper. All 10s!! Even an 11 for Andy. More

My service time was 1:00pm, I arrived at 12:40pm and was met immediately by Lawrence, the service writer, I was checked in and my service requests verified by the Lawrence. About 5 minutes after I sat down met immediately by Lawrence, the service writer, I was checked in and my service requests verified by the Lawrence. About 5 minutes after I sat down in the waiting area, Lawrence sent a text to notify me that if I had any questions during the service period, to feel free to let him know. About 2 hours in, I sent one text inquiring as to progress and Lawrence responded immediately that my vehicle was almost ready. Throughout my service visit, I felt confident and relaxed, Lawrence helped with that by being professional and available. It was a very pain free visit with no unnecessary frills. Thank you for that. More

1st time visiting. My service test was very helpful and friendly. Made me feel like he wanted my business. My service test was very helpful and friendly. Made me feel like he wanted my business. More

Everything went perfect with my service and very speedy as well I would recommend this dealer :) as well I would recommend this dealer :) More

Kudos to Robert. Came in for a software update, it was done fast. My morning started off a little shaky before arriving for my appointment, but thanks to Prestige y Came in for a software update, it was done fast. My morning started off a little shaky before arriving for my appointment, but thanks to Prestige you treated me like I mattered. More

After making an online appointment for an oil change, we waited almost three hours before it was done. I arrived on time and asked about how long it would take. after being told 2-3 hours I asked why they t waited almost three hours before it was done. I arrived on time and asked about how long it would take. after being told 2-3 hours I asked why they take appointments. They said to control traffic. He also offered that no deal makes appointments for oil changes. Cardinale Way Acura does, they get my MDX out within 60-90 minutes. Just to be clear this was a basic oil change, tire rotation, and filer change. They also noted a tire was punctured. They didn't mention it on PU. I found the note in "Recommended Service". I live 85 miles away from the dealership. More