Prestige Chrysler Jeep Dodge
Las Vegas, NV
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Prestige Chrysler Jeep Dodge Ram is where to go! The Service and Parts Department were so knowledgeable, friendly, and efficient. They had the parts I needed and fixed my Ram in a fast timely manner The Service and Parts Department were so knowledgeable, friendly, and efficient. They had the parts I needed and fixed my Ram in a fast timely manner. The Managers (Jesse and Jack) were very kind and intelligent they knew all about my vehicle and so was the service tech and parts representative. I will be servicing my Ram and other vehicles at this location from now on. I highly recommend coming here they definitely know what they're doing and care about the customers. Thank you Prestige More
Your staff lied just to make a quick sale they couldn't wait two days for me to get the 2k cash and come back Monday> I wanted to make a 7 K deposit, but could only charge 5K on my card and was also told wait two days for me to get the 2k cash and come back Monday> I wanted to make a 7 K deposit, but could only charge 5K on my card and was also told could not use another card no split payment. Was then told don't worry once the credit union contact you can tell them that you wanted to make 7K not 5k to the down and they would adjust what the original down pay you wanted to make. And what happen they told me that not only was the not true but I would have to wait 6 months. My payment was $306. with 7K down. but now is 400. Your staff lie is going to cost me almost $600. It pretty bad this should be consider the 3rd Purchase from your and the most likely the last 2014 RAM PICKUP 3C6JR6AGXEG324110 2019 RAM PICKUP 1C6RR6GT3KS694729 (LEASED IN 2020) 2019 RAM PICKUP 1C6RR6GT3KS694729 (PURCHASED) Oh the laughs I'm going to get from the brothers at the American Legion and VFW Esdras Hernandez SFC-USArmy Retire More
Lawrence is the best! He is helpful, efficient, and communicates with you every step of the way. I could not have asked for a better service agent! He is helpful, efficient, and communicates with you every step of the way. I could not have asked for a better service agent! More
Prestige has the best service department I have ever worked with for a vehicle. Chrysler had given a 10-14 day estimate for parts and Jack, Service Director, was able to expedite that to just under a worked with for a vehicle. Chrysler had given a 10-14 day estimate for parts and Jack, Service Director, was able to expedite that to just under a week. Jack got a quick rental that was a lifesaver while they were waiting for parts. Excellent team, with great communication! More
Roberto was EXCELLENT! !! professional and so helpful took good care of Aretha that's my cars name. The other 3 people I spoke with when I was trying to get information on m !! professional and so helpful took good care of Aretha that's my cars name. The other 3 people I spoke with when I was trying to get information on my warranty were absolutely useless!! nobody knew nothing had me contact Towbin Dodge they referred me back to Prestige a bunch of back and forth when all I had to do was ask the service guys who were able to pull up all my information regarding my warranty. That's the reason why I gave 3 stars other than that everything else was prestige! More
This was my first trip to the dealership. Robert was my service advisor. It was a friday afternoon when I got there. I had a warranty issue. I got my vehicle back, repaired on the same day. I Robert was my service advisor. It was a friday afternoon when I got there. I had a warranty issue. I got my vehicle back, repaired on the same day. I am a retired mechanic/service mgr. of 47 years. I could not have received better service. Robert and the dealership were great! I will be a return customer and would recommend them to anyone! More