Premier Subaru

Barbara was great and very accomodating. She came in for the closing on her day off. Clear answer. Well organized. Not pushy. No surprises. A very pleasent buying experience. the closing on her day off. Clear answer. Well organized. Not pushy. No surprises. A very pleasent buying experience. More

My wife and I had been looking for an all wheel drive SUV for some time and had decided to purchase a certified/used Subaru. We were not sure if it would be a Forester or an Outback and whether it would SUV for some time and had decided to purchase a certified/used Subaru. We were not sure if it would be a Forester or an Outback and whether it would be an older, pre 2010 model or the newer body style. We live in East Lyme and had several dealerships to choose from. Simply put we needed to find the right car for us, at the right price and the right dealership that we would feel comfortable buying from. We visited a couple of dealerships over a few weeks and finally decided it was time to go for some test drives and chose Premier Subaru because of the diverse inventory. James Crook did a fabulous job of helping my wife and I test drive several 2009 and 2010 Foresters and Outbacks so that we could make up our own minds as to the vehicle that best met our personal needs and preference. He did so while answering our questions and making valid suggestions of his own. In the end we feel we found exactly what we were looking for but most importantly Richard Johnson was then able to reasonably meet our price expectations and then work with the finance manager, Rodney, to beat the finance terms that out bank had given us and thereby help close the gap between the price we had wanted to pay for the car and the price that Rich Johnson was able to offer us. The overall efforts by James, Rich and Rodney all made for a very satisfactory experience in dealing with Premier Subaru and we are pleased to say that we can quite easily recommend the dealership to others. We now are even looking forward to bringing our Subaru down to North Branford for service when we originally did not think we would even consider doing so for the simple fact that the dealership is 30 miles from our home. However because we have a long history of Volvo ownership and satisfaction with the service we have gotten from the mechanics who have kept our Volvos in top running condition for the past 25 years it is comforting to think that we might have found a dealership who will do the same for the Outback we have just purchased and who have promised that we can expect equally reliable performance from the Subaru that we have gotten from our Volvo. Time will tell if Robert Alvine's Premier Subaru Dealership lives up to the expectations we have. I'm guessing that it will if our first experience is proves a reliable indication of future performance and if Rich Johnson promise can be taken at his word than this is truly just the beginning of a long and happy relationsip. Sincerely David Casko, East Lyme More

My mother and I went to Premier to look at a new Forester for her. After having a poor experience several years ago with a different Subaru dealership, we were not looking forward to this trip. We couldn't h for her. After having a poor experience several years ago with a different Subaru dealership, we were not looking forward to this trip. We couldn't have been more wrong! From the moment we entered Premier and were greeted warmly by Tammy, to our first introduction to our salesman Mark, the interactions were wonderful! Mark was knowledgeable, a great listener and was willing to answer any and all questions from both of us. he was able to allay my mom's fears about the purchase, and within a few hours, has guided her to the perfect car! We picked the car up today and she couldn't be happier. The entire team at Premier was a pleasure to work with, including Tammy, Mark, Richard and Mr. Alvine. There is a reason Premier is rated so high in customer satisfaction! More

When looking for a new car.I saw a Subaru Forster and belive it or not I had to have it.So, I called and made an a appointment to see Tim Rourke.When we arrived tim took me and my wife to look at afew belive it or not I had to have it.So, I called and made an a appointment to see Tim Rourke.When we arrived tim took me and my wife to look at afew forsterers.We took one for drive and the rest is history..I got my car for a better price then we ever expected.Tim took the time to show us the best and cheepest way to fineance the car.Rich Johnson was great as he is the one evalueated my trade. I know now way Premire Subaru is the most successful dealer on the east coast.Because they treat everyone like family. More

My wife and I bought a used car from Premier this summer. Our first car was stolen in May of 2012. A friend connected us with Jeff Irzyk, who was a very gracious, calm, and direct salesman to work with. J Our first car was stolen in May of 2012. A friend connected us with Jeff Irzyk, who was a very gracious, calm, and direct salesman to work with. Jeff showed us exactly the car we wanted, after discussing details such as features and price with us, then reviewed the most likely financing scenario. When we left we felt well informed, excited, and prepared to buy the car we found with Jeff's assistance. Ted Astarita helped us on the day we picked up the car, showing us all the features, making a personal connection through our shared interest in kayaking, and introducing us to Rodney, who shepherded us gently and skillfully through the financing process. Thrilled with the overall service we received, we would recommend Premier to anyone and everyone looking for a used (or new) car. Thanks to all the staff for an excellent experience! More

I dreaded buying a new car. The last time I purchased a car was in 1998 and it was a Subaru Legacy wagon. I loved that car. But I wanted a new car - another Subaru - the Impreza. I was referred to Premier car was in 1998 and it was a Subaru Legacy wagon. I loved that car. But I wanted a new car - another Subaru - the Impreza. I was referred to Premier Subaru and Robert Alvine by a co worker and friend. Both he and Jeff Irzyk spent so much time with me going over my expectations,wish list and my price limit. I could afford my Impreza with all the features on my wish list. It's been three months since I took possession of my new 2012 Imprez(my baby) and I love it. My buying experience was so positive and I wouldn't think twice in referring and recommending Premier Subaro. Sincerely, Lil Nash More

I had a wonderful experience with Jeff and everyone at Premier Subaru. I pre-ordered a 2013 BRZ from them at the end of February and received regular updates and quick e-mail responses during the wait. Premier Subaru. I pre-ordered a 2013 BRZ from them at the end of February and received regular updates and quick e-mail responses during the wait. The car arrived when promised for exactly the price agreed upon with zero surprises. I would happily recommend Jeff and Premier Subaru to anyone looking to purchase a new Subaru. More

This was one of my best experiences in purchasing a car. Everyone throughout the dealership was very friendly. I did not feel pressured, but I felt as though staff were invested in having me purchase a vehi Everyone throughout the dealership was very friendly. I did not feel pressured, but I felt as though staff were invested in having me purchase a vehicle at the same time. I purchased a used Subaru Forester and felt as though I got a great deal without having to get into ridiculous negotions. I felt as though Boris let me take my time and even when feeling indecisive, was able to be very helpful without additional pressure. I definitely recommend this dealership and can't wait to be able to utilize the service department! More

I will probably will never want to drive anything but a Subaru. I knew when I was buying this new one that it was most definitely going to be from this dealership. I like their service department and I b Subaru. I knew when I was buying this new one that it was most definitely going to be from this dealership. I like their service department and I bought the last Outback from them. They don't push to sell probably because they have such an awesome product, but they make car buying as least painful as possible. Vanessa, who helped us out a lot this time around, was great. Her patience and commitment to not only Subaru, but to us made all the difference. She made sure at every step that we were getting the vehicle we wanted, answered all the questions asked and kept a smile the whole time. We appreciated that and haven't had any hesitation to recommend Premiere, but especially Vanessa. Thank you More

Herman Winston was more than helpful. He goes above and beyond to ensure costumers that they are in good hands. I highly recommend Herman Winston at Premier Subaru. beyond to ensure costumers that they are in good hands. I highly recommend Herman Winston at Premier Subaru. More