Premier Subaru

I came here because I was looking for a replacement for my 02 wrx that I had owned for maybe an hour before it was wrecked and totaled. Premier Subaru said they had the same model and year in stock in an, my 02 wrx that I had owned for maybe an hour before it was wrecked and totaled. Premier Subaru said they had the same model and year in stock in an, arguably, better color. I drove 2 hours from the Boston area to look at this car and was helped by Mr Caraglio once I got there. He was, and has been, one of the kindest most genuine people I've had the pleasure to meet. I let him know that this was one of the first manual transmission cars I had driven and helped make sure I knew what I was doing with it during my test drive. I, of course, fell in love with the car. Mr Caraglio helped me incredibly to make sure the transfer of the vehicle went smoothly taking it to Massachusetts. If it weren't so far away I'd go there for whatever maintenance I'd ever need. More

Dan made our experience buying a car amazing! We came in with the print-outs of three cars we had found on the Internet. He talked us through some of the pros-and-cons of each car on paper and then took us with the print-outs of three cars we had found on the Internet. He talked us through some of the pros-and-cons of each car on paper and then took us out. After the test drives we talked about the advantages and disadvantages of each car and even though Dan could have pushed us toward the more expensive car he really helped us pick out the best deal and the vehicle best met our needs. He wasn't pushy at all and was very enthusiastic and supportive throughout the process. Rodney made our purchasing process a breeze and the financing we got was perfect for our grad school budget. I can't recommend Premier Subaru and Dan enough--if you're going to buy a car (new or used) this is the place to go for a hassle-free experience. More

I went to Premier to purchase a new Subaru Outback. My salesman, Mark Gennette, was both polite and attentive, without being high pressure. I particularly appreciated the extensive test drive -- not your salesman, Mark Gennette, was both polite and attentive, without being high pressure. I particularly appreciated the extensive test drive -- not your run of the mill, once around the block one you often get. Michael Meyer was also a pleasure to work with. They made the whole process almost painless. More

I went to the dealership a couple times before making a decision and I was very happy to not be overly harassed on making a decision right away. My first sales man listened to my questions and concerns and decision and I was very happy to not be overly harassed on making a decision right away. My first sales man listened to my questions and concerns and helped me make the right decision that made me comfortable and happy about buying a new car. When dealing with the fiance manager he made me feel comfortable and explained everything I was signing. He helped me quickly through the whole process. After buying the car I was very happy that Herman spent time showing me everything about the car and how to use all the electronics in the car. I was very happy that I could ask questions and not have to figure out everything myself with the handbook. I am a new Subaru driver and hoping that I will continue to be happy with my purchase. More

Everyone I worked with at this dealership was a pleasure to work with. I was a relatively difficult customer, requiring that my car be registered in a distant state and that paperwork be overnighted for sig to work with. I was a relatively difficult customer, requiring that my car be registered in a distant state and that paperwork be overnighted for signatures in order to get it onto my family's insurance policy. Jeff and Mike could not have been more accommodating and patient. I was offered the fair market price for my 2013 BRZ right off the bat-- like the website says, no hassle and no BS. Given the circumstances of my purchase I don't think it could have been much easier. As if that weren't enough, the dealership sent a shuttle to pick me up from my house ~40 minutes away to get out there and retrieve my car. Isaac, the guy who drove me, is THE MAN. Thanks to everyone for a pleasant experience. More

I knew what I wanted when I visited Premier Subaru -- a new Outback. I knew who I wanted to do business with -- Jeff Irzyk. We have owned several Subarus, all purchased at Premier. Jeff has been our go- new Outback. I knew who I wanted to do business with -- Jeff Irzyk. We have owned several Subarus, all purchased at Premier. Jeff has been our go-to person; he's knowledgeable and fair and we just plain like doing business with him. More

Jeff spent an incredible amount of time teaching me about my new vehicle. And he followed up to make sure I wasn't having any problems . I think he went above and beyond just selling me a car my new vehicle. And he followed up to make sure I wasn't having any problems . I think he went above and beyond just selling me a car More

Premier Subaru did an outstanding job of listening to my personal needs in a car. This was my first time purchasing a car and I felt as though I was in the hands of trustworthy people. Throughout the proces personal needs in a car. This was my first time purchasing a car and I felt as though I was in the hands of trustworthy people. Throughout the process, Ted was more than happy to answer all the questions I had. More

This dealership get's 5's across the board from me! Mark Gennette was really helpful in taking us to the lot to find the car I saw online in inventory which was different from other Silver cars me! Mark Gennette was really helpful in taking us to the lot to find the car I saw online in inventory which was different from other Silver cars (I wanted a platinum interior)...and there it was waiting for me! lol! Mark provided pointers along the test drive and offered additional information about the car, the features, etc. He answered all my questions and provided some comparative information about the difference between my husband's 2012 and this 2014 Forester. We have worked with Mark on other Subaru purchases and he is great! He is easy to talk to--and listens to our questions carefully so he can address them. I had the opportunity to meet with Rich Johnson who was very friendly and made a point to come over and introduce himself to me. My husband had met him before with previous purchases, but quite honestly you don't typically see a General Sales Manager reach out that often--so that was refreshing! Working with Mike Meyer in finalizing the financing and paperwork for DMV was awesome. He made it easy and answered all my questions with regard to maintenance programs, financing outcomes, and forms. He was very likeable and friendly; coming from a customer service background I always look for that when working with others. Everyone at Premier are customer focused and I appreciate that there is no pressure or hype. When I went to pick up my car after the prep, I had no way to get there. They sent Isaac to give me a ride and I was truly impressed with his professionalism and courtesy. We had a very nice chat as we sat in traffic...I can see the qualities that Premier looks for when they hire and this young man demonstrated those high qualities. Thanks to everyone for making this purchase fun and a breeze! Carol More

We had visited a competitor the day before coming to Premier, and it took that dealership at least 15 minutes to even acknowledge our presence. At Premier, even though it was a busy Saturday afternoon Premier, and it took that dealership at least 15 minutes to even acknowledge our presence. At Premier, even though it was a busy Saturday afternoon of a holiday weekend, two different sales associates greeted us within 30 seconds and went to work on connecting us with Jeff. From the moment we walked onto the sales floor until we had signed on the dotted line for our 2014 Forester, we were taken care of with the utmost consideration for all the customers on the lot, including ourselves. In our opinion, Subaru products and their quality and reliability speak for themselves, but this dealership went above and beyond to make sure we were taken care of. It is also obvious that the employees are well-trained and take great pride in their work and the dealership in general. Thank you for a wonderful experience! More