Premier Subaru
Branford, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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A great experience at Premier My salesman Adam Arsenault was fantastic. I had never leased a car before (or bought a new one for that matter!) and he made the whole transaction s My salesman Adam Arsenault was fantastic. I had never leased a car before (or bought a new one for that matter!) and he made the whole transaction seamless. I gave him my budget, he worked with me to find a perfect fit. I would recommend Premier wholeheartedly. Many of my family members have leased or purchased cars here and would agree, I'm sure. More
A simple joyous experience Helena found us out wandering the lot. She immediately understood what we were looking for and found us several options. Rather than feeling "sold to" Helena found us out wandering the lot. She immediately understood what we were looking for and found us several options. Rather than feeling "sold to" we had the experience of serious fun. Helena's own knowledge and enthusiasm added to her sense of play and candor, made our purchase the simplest and most pleasurable car buying experience in over 40 years of buying cars. The rest of the staff was readily available with helpful support and seeing Tom there assured us we were in good hands. More
Love the team Gary and his entire service team are exceptional. I am always happy with the work done by the mechanics. I had a major service (90,000 miles) done ear Gary and his entire service team are exceptional. I am always happy with the work done by the mechanics. I had a major service (90,000 miles) done early because I will be leaving for Florida and do not want to risk a service at an unknown dealer. My wife and I both have Subaru's and won't go any where else!!! More
Mark & Debbie Johnson"They shared The Subaru Love & More" After finding the wherewithal to trade in the beautiful plasma blue purple car I found at Premier 2 years ago I convinced Mark to take a look at the n After finding the wherewithal to trade in the beautiful plasma blue purple car I found at Premier 2 years ago I convinced Mark to take a look at the new WRX and consider an automatic rather than a standard. What a great car Subaru has built and what an excellent environment Premier Subaru provides to the customer. Whatever it takes with every aspect of the purchase of the car you will drive away afterwards knowing you came to the right place and each time you return for service you'll remember too why their company runs like your Subaru; a well driven machine. We thought the 1st WRX was nice, and the 2nd is above twice as nice in part for engineering and in greater parts because of the Salesman Ted, and his Sales Manager Rich, and the excellent service from Jeff the Finance Manager and counselor. The service and the parts departments already known to deliver 1st class. Any questions are answered in detail and appointments scheduled for your convenience. The girl on the internet was who initially described the car we bought and the features included. Even help in the break room is worth mentioning. What makes A Subaru A Subaru, Premier Subaru in Branford C.T. More
Quick and easy This is the fifth Subaru that we've purchased; a DL wagon (from the bad-old days of the 70's), three Foresters (2002, 2006, and 2014), and now a 2015 This is the fifth Subaru that we've purchased; a DL wagon (from the bad-old days of the 70's), three Foresters (2002, 2006, and 2014), and now a 2015 Outback. The last two have been obtained from Premier Subaru of Branford and I would recommend the dealership to anyone in the market for a car. The process was straight-forward, pleasant, and efficient. Ted Astarita in sales did a wonderful job of (a) ensuring that I was able to fully compare the Outback and Forester in order to choose the model that best suited my needs, and (b) then finding one that was configured the way I wanted for near immediate delivery. No hard-selling or pressure, a welcome change from the normal car-buying experience. I also felt that Ted was representing me during the inevitable exchanges with his manager that occurred while negotiating the price. Though the Sales Manager did not beat the competitor's written quote by the "guaranteed $300" (they really should have given me the $200 reduction Ted and I discussed, or something in kind), I was comfortable with the price proposed and the convenience of working with a local dealer. In addition, Bob Alvine, the President of Premier Auto Group, was personally available and extremely helpful in ensuring that my trade-in (the 2002 Forester) was appraised fairly. Where else can you expect such service and personal attention? I'm confident that I received the fair deal that I was looking for. So if you're in the market for a Subaru, I'd truly suggest that you drop buy Premiere Subaru of Branford and give them the chance to earn your business. More
Leaky Tire I went into Premier Subaru to test drive a 2012 Forrester I found on their website. Upon getting in the car for the first time, the low tire pressure I went into Premier Subaru to test drive a 2012 Forrester I found on their website. Upon getting in the car for the first time, the low tire pressure light was on, but the salesman assured us the tires were just filled in the shop, and they were likely low from sitting on the lot. We liked the car enough to go back two days later and complete the purchase. We found out the car was in the shop the day before, but when we went to take the car, the tire light was still on. The car went back into the shop and they assured us again everything was OK and the light would go off when it's driven a few miles (why didn't service do this?). We (in hindsight, naively) took their word, and went home. A few days later, the tire light was back on. Upon returning to the dealership, we were told that we must have picked something up in the road after we left the dealership, and they refused to accept any responsibility, telling us we could have accepted an extended warranty. They told us that the tire in question was a different tire than the one that was originally setting off the light, yet when asking questions about the process, or asking for documentation to support that claim, all inquiries have been shirked or outright ignored. I attempted to resolve this issue with the dealership directly, but when giving the dealership the benefit of the doubt, I was accused of threatening them with a negative review. I will not be shopping at Premier again, and could not possibly recommend anyone I know to work with such a disingenuous dealership. More
Brilliant! This was our second lease of a Subaru for our daughter and I am on my third from Premier Subaru. Never is the process so pleasant, fast and efficient This was our second lease of a Subaru for our daughter and I am on my third from Premier Subaru. Never is the process so pleasant, fast and efficient as it is at Premier Subaru. Both Adam and Rodney were highly professional and made leasing the new Legacy a true joy! More
Great experience overall I had a great experience at Premier Subaru purchasing my first car. Tony was extremely helpful and knowledgeable about Subarus and seemed to personall I had a great experience at Premier Subaru purchasing my first car. Tony was extremely helpful and knowledgeable about Subarus and seemed to personally appreciate the brand. He worked around the clock to ensure all the bases were covered and really made me feel at ease. Overall it was a smooth transition into my new vehicle. My only suggestion would be to not include the Pulse Brake System on the bill. Luckily I caught it on the contract and asked to remove it, but if I hadn't said anything I would have been charged almost $500 more. I felt they were trying to sneak it on without notifying me. They were very cooperative to remove this option though and I really appreciate it. Definitely a positive experience overall! Thank you! More
Engaging (Not High Pressure) Salesmanship I was pleased with the experience interacting with Tony and then with Rodney at Premier Suburu. Tony was knowledgeable about the product and was quick I was pleased with the experience interacting with Tony and then with Rodney at Premier Suburu. Tony was knowledgeable about the product and was quick to understand what kind of deal I was looking for. He was persistent but not unreasonably so. I had frankly intended to go to multiple dealers, but to my surprise decided to focus on this dealership and find the right car there. Rodney was efficient and explained the various warranty options without resorting to high pressure tactics. Overall, I found the experience very positive. I am also very pleased with the Outback that I purchased. I have a sense of confidence about the quality and features. More
Very pleasant experience This is our 1st new car in 14 years and we were unnecessarily dreading the process. All the staff at Premier were welcoming and efficient - we were ne This is our 1st new car in 14 years and we were unnecessarily dreading the process. All the staff at Premier were welcoming and efficient - we were never kept waiting long. Very prompt delivery of the vehicle. Tony, our final salesman, was a delight. Jeff, who walked us through the paperwork, was very thorough and patient in explaining everything we had to sign. More