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Premier Subaru
Branford, CT
3,031 Reviews
PREMIER SUBARU IS HOME TO THE PREMIER ADVANTAGE BUYERS BENEFITS PACKAGE WHICH INCLUDES OUR PEACE OF MIND GUARANTEE -3 DAY EXCHANGE POLICY AVAILABLE ON EVERY NEW SUBARU WE SELL PLUS SO MUCH MORE!
Premier Subaru is one of America's largest and highest rated Subaru dealerships. Premier Subaru is recognized as an elite Stellar Care Dealer by Subaru of America. In addition, Premier Subaru is AAA Approved and has received the A+ designation by the BBB. Premier Subaru is open for sales 7 days a week and service/parts 6 days a week. The company has a staff of certified Subaru technicians to ensure that you are completely satisfied with our work. In addition, repairs are covered for 12 months/unlimited mileage. Premier Subaru has one of the largest inventories of new Subaru models and used Subaru models in the Northeast. In addition, our Certified Preowned Subaru models are all priced under Kelley Blue Book.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,031 reviews
May 22, 2015
Profesional, quick and easy Rich and Herman were very helpful and friendly, great sales experience highly recommend them to my friends and family. I felt like I made some new fri Rich and Herman were very helpful and friendly, great sales experience highly recommend them to my friends and family. I felt like I made some new friends there. More
by sblaze65
May 20, 2015
new car purchase They answered all my questions and explained all of my purchase vs lease options. There was a delay in delivering the vehicle in timeframe stated. They answered all my questions and explained all of my purchase vs lease options. There was a delay in delivering the vehicle in timeframe stated. More
by lindasubaru
May 19, 2015
No one answers the phone Leased an Impreza in February 2015. I couldn't pay my lease bill because I did not get an invoice. The dealership filled out the papers incorrectly Leased an Impreza in February 2015. I couldn't pay my lease bill because I did not get an invoice. The dealership filled out the papers incorrectly and the bank returned them to Premier. Called over 30 times to resolve this problem. Only 1 time did anyone actually answer the phone and only 2 times did someone actually return a voice mail. Left many e-mails to various people there and did not receive a response so I had to drive down there to get a question answered. I finally did get a few e-mails back after voicing my disappointment. Numerous times I was told they would call me the next day and they never did. They finally resolved the issue a week or so after my first lease payment was due. Next, the Impreza developed a weird brake vibration around 800 miles. I see from the internet that many people complain about this. I brought it in for the 3 month service today and they said nothing was wrong. I never would have leased this vehicle if the brake pedal vibrated intermittently when I test drove this vehicle. It happens mostly when slowing down and turning. It feels like a grinding vibration. I have been driving 43 years and never felt this type of weird sensation. I would not recommend either this dealership or this car. My next step is to try to get Premier to buy the vehicle back for the contractional (sp?) price, so they can pay off Chase and I will only be out $4,000 to lease this car for 3-4 months. Better than driving an annoying vehicle for 3 years. More
by digger53
May 15, 2015
Thoroughly Professional Helpful, professional, personal and service with a smile. It was an absolute pleasure dealing with everyone at Premier Subaru and a personal thanks t Helpful, professional, personal and service with a smile. It was an absolute pleasure dealing with everyone at Premier Subaru and a personal thanks to Herman Winston for his excellence in guiding us through the process. I know where I will be buying my next car.... More
by ReubenT
Employees Worked With
Herman Winston, Kimberly Seabrook
May 15, 2015
a trip from NY for a new subaru I couldnt find the car I wanted (2015 3.6R Legacy) anywhere on long island. Ted And the team at Premier Subaru made it seamless and pleasant to hook m I couldnt find the car I wanted (2015 3.6R Legacy) anywhere on long island. Ted And the team at Premier Subaru made it seamless and pleasant to hook me up with my dream car even though I was miles away! I was able to make the deal, get the paperwork squared away and get on the ferry to get my car in only 2 days. There was no suprises when I got there and I left with a beautiful car. I reccomend this dealer over all the dealers I spent time with on Long Island. Thanks guys!!! More
by keeefapple
Employees Worked With
Brian Canell, Ted Astarita
May 14, 2015
Excellent From the Service center where my older Impreza was evaluated to the excellent sales woman we worked with to identify a new Suburu which would meet our From the Service center where my older Impreza was evaluated to the excellent sales woman we worked with to identify a new Suburu which would meet our needs to the final step where the optional Warranty explanations were offered there was NO PRESSURE applied simply a very educated staff helping us make our car purchasing experience the best we have ever had. More
by Steph
Employees Worked With
Barbara Mullen, Scott Collins
May 13, 2015
THE place to buy your next car From our first contact with Rita online & by phone; thru Tony online, by phone, and in person; to Jeff for all the paperwork, our experience was 5 Sta From our first contact with Rita online & by phone; thru Tony online, by phone, and in person; to Jeff for all the paperwork, our experience was 5 Star. Tony was very thorough and took his time to show us everything about our new Forester, and very patiently answered our questions. Jeff, too, was very knowledgeable and helped us complete all the forms in a timely manner. We highly recommend Premier Subaru for your next car purchase. You won't be disappointed. More
by HoppGroundKid
Employees Worked With
May 11, 2015
Pleasant and comfortable I felt comfortable and well taken care of by everyone I dealt with there, my sales consultant and three managers. I can't say enough good things about I felt comfortable and well taken care of by everyone I dealt with there, my sales consultant and three managers. I can't say enough good things about my experience there. Many of my friends and relatives suggested Premier Subaru and I was not disappointed. More
by Moonroof girl
Employees Worked With
Adam Arsenault
May 10, 2015
A Great Experience Everyone I dealt with was wonderful. I was offered water and coffee more times than I can remember. But beyond that everyone was knowledgeable and hel Everyone I dealt with was wonderful. I was offered water and coffee more times than I can remember. But beyond that everyone was knowledgeable and helpful. John Dockendorff was great, knew the product, applied no pressure and just helped me zero in on what I wanted. Financing was a snap. More
by cy1
Employees Worked With
May 08, 2015
We are repeat customers The entire experience was very smooth and pleasurable. The sales person, Muoneer, was extremely courteous and helpful. The manager was agreeable to th The entire experience was very smooth and pleasurable. The sales person, Muoneer, was extremely courteous and helpful. The manager was agreeable to the price we gave, which was excellent, and the closing process was easy. There was no pressure of any kind. We will definitely go back for another car when the time comes. Ghazi Asaad More
by The new car
