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Premier Subaru
Branford, CT
3,031 Reviews
PREMIER SUBARU IS HOME TO THE PREMIER ADVANTAGE BUYERS BENEFITS PACKAGE WHICH INCLUDES OUR PEACE OF MIND GUARANTEE -3 DAY EXCHANGE POLICY AVAILABLE ON EVERY NEW SUBARU WE SELL PLUS SO MUCH MORE!
Premier Subaru is one of America's largest and highest rated Subaru dealerships. Premier Subaru is recognized as an elite Stellar Care Dealer by Subaru of America. In addition, Premier Subaru is AAA Approved and has received the A+ designation by the BBB. Premier Subaru is open for sales 7 days a week and service/parts 6 days a week. The company has a staff of certified Subaru technicians to ensure that you are completely satisfied with our work. In addition, repairs are covered for 12 months/unlimited mileage. Premier Subaru has one of the largest inventories of new Subaru models and used Subaru models in the Northeast. In addition, our Certified Preowned Subaru models are all priced under Kelley Blue Book.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,031 reviews
July 26, 2023
We scheduled our appointment for needed repair, brought the car in for the work and picked it up at the end of the day, as promised. Work was completed and functioning as expected. GREAT JOB! AS USUAL.. the car in for the work and picked it up at the end of the day, as promised. Work was completed and functioning as expected. GREAT JOB! AS USUAL... We qualified for a loaner car for the day, which helped us emensely. Maegan Collazo, our Service Adviser, was knowledgeable, efficient, courteous and cheerfully friendly. A TRULY GREAT EXPERIENCE OVERALL! More
by rfrohlich
July 19, 2023
Service was very accurate and friendly. I have always been accommodated to my scheduling needs. Thanks I have always been accommodated to my scheduling needs. Thanks More
by Garcianh
July 19, 2023
Very comfortable waiting for my car to be serviced. Was done earlier than expected. Only wish my name and car were not so often confused with my husband's name and car (also a Subaru)! Was done earlier than expected. Only wish my name and car were not so often confused with my husband's name and car (also a Subaru)! More
by jackiealbis
Employees Worked With
July 18, 2023
Stephen was great at working with me online and referred me to the on-site team who booked an appointment for me and were waiting when I arrived. Phil and Parker were helpful, informative and just good guy me to the on-site team who booked an appointment for me and were waiting when I arrived. Phil and Parker were helpful, informative and just good guys. No high pressure sales pitches, had a thorough knowledge of the car and seemed to LOVE their jobs at Premier. Great collection of high end/rare Subarus, Porsches and other exotics in their new showroom. More
by rz
July 08, 2023
Very good customer service. Everyone is very friendly and patient. Going to come back for my next car. Everyone is very friendly and patient. Going to come back for my next car. More
by mengwu2324
July 03, 2023
I'm quite pleased with Premier Subaru, both in sales and customer/car service. They updated my head-unit's software at no charge. Now the head-unit operates perfectly and very quickly. customer/car service. They updated my head-unit's software at no charge. Now the head-unit operates perfectly and very quickly. More
by mc.shapiro
Employees Worked With
Maegan Collazo
July 02, 2023
Thank you, Matt, Jack and Andrea for getting my Mom a new car! You were all very polite and patient. You explained everything (multiple times) so we could understand all the financials and warranties. This p car! You were all very polite and patient. You explained everything (multiple times) so we could understand all the financials and warranties. This purchase was by far the best in all my car buying experiences ever! Zero pressure!! Thank you all !! More
by PJMINER
July 01, 2023
I had a stress free and smooth new vehicle buying experience. Salesman Ralph Ruiz was the main reason for this experience. From the first day I talked to him until the day I drove out with my new veh experience. Salesman Ralph Ruiz was the main reason for this experience. From the first day I talked to him until the day I drove out with my new vehicle, he listened to my concerns and what I wanted in a new vehicle and made it happen. I feel like he was an old friend rather than a new one. Premier Subaru should feel lucky and proud to have him. Heck, Even after my self imposed dilemma over my old registration, the time with Rodney Pomerleau went smoothly also. More
by ynbobcat
Employees Worked With
June 29, 2023
I came in with a concern regarding the safety of my vehicle and the service staff as well as the technician were both exceptionally knowledgeable and transparent. The took my concerns seriously and too vehicle and the service staff as well as the technician were both exceptionally knowledgeable and transparent. The took my concerns seriously and took the time to me to explain what my vehicle did and did not need. Above and beyond! More
by tysantiago90
June 29, 2023
Very easy and comfortable experience. Sal was the most honest salesman I have ever worked with. Thanks again. I highly recommend Sal and Premier. Sal was the most honest salesman I have ever worked with. Thanks again. I highly recommend Sal and Premier. More
by seanjmiller90
Employees Worked With
Sal Bernacchi
