Premier Subaru

Very quick, easy, and painless Everyone I dealt with was very kind and accommodating, going above and beyond at every opportunity. They managed to get me into the car I wanted at t Everyone I dealt with was very kind and accommodating, going above and beyond at every opportunity. They managed to get me into the car I wanted at the EXACT price I was looking for. Kudos all! My only critique, more lemon Jolly Ranchers! (sorry I ate them all) More

Bought a 2016 Wrx best buying experience I've ever had Trish Young it was a pleasure to buy a car from you won't hesitate to buy another car from Premier and Joe in fin best buying experience I've ever had Trish Young it was a pleasure to buy a car from you won't hesitate to buy another car from Premier and Joe in finance was also a pleasure to work with just a great experience overall hopefully the service dept will be the same Thank You Dan More

Nice place to do business I wandered onto the lot to see about trading in our 2009 Forester to get a newer car. Found a Crosstrek with low miles, great look and perfect shape. I wandered onto the lot to see about trading in our 2009 Forester to get a newer car. Found a Crosstrek with low miles, great look and perfect shape. Was pleasantly surprised by the price and inquired about value of my car. They met a competitors bid to buy my car, and were patient while we made sure our Greyhound could jump up and move around in the rear cargo area. Adam (Arsenault) was very knowledgable and made the process comfortable for both me and my wife. When we went to receive the new car and trade in our old car everything was ready and both Adam and Rodney made the whole thing pleasant. We would definitely recommend this dealership to anyone looking for a new or used car. Dominic More

Lack of care Recently went here to purchase an additional key for my 2009 Tribeca. Mind you, I did not purchase the vehicle here. First, I had to order the key bla Recently went here to purchase an additional key for my 2009 Tribeca. Mind you, I did not purchase the vehicle here. First, I had to order the key blank. Picked that up and had to go to a locksmith in Waterbury that Premier suggested to cut the key. Well, the locksmith reluctantly cut the key for me, because he doesn't do business for Premier anymore. Then returned to the dealership to now have the key programmed. Waited 1 hour which is not unreasonable. They had quoted my a charge of $20. to program; WRONG, more like $32 and change. Receipt showed a parts charge of like $2.90. What part since I had supplied the key. Anyway, left to go home thinking all was well. My original remote had been disabled. I immediately called and was told to come right back. I returned and had to wait an additional 45 minutes. That all occured about 3 weeks ago.Yesteday, I went out to the car and pushed the button on the original remote and it fell apart in my hand; why, because the tech never put the screw back into the remote. I'm just greatfull that my car did not need any major work. I can just imaging how they would screw that up. I will never return to this dealership, and neither should you. This occured at the Watertown dealership on Straits Turnpike. More

Very good experience Herman was knowledgable, friendly and available, and I had a very positive experience with him and your dealership. The facility is attractive, neat Herman was knowledgable, friendly and available, and I had a very positive experience with him and your dealership. The facility is attractive, neat and user friendly, and the Costco connection showed some prior evaluation that was important to us and made us go the extra distance to this dealer. More

Amazing experience and staff!! From someone who doesn't know much about cars, Premier Subaru made my car buying experience so comfortable! I worked with Jason Jarkes and he could no From someone who doesn't know much about cars, Premier Subaru made my car buying experience so comfortable! I worked with Jason Jarkes and he could not have been more accommodating. From our first conversation he paid attention to every detail of what I needed and wanted in my new car. He went out of his way to get in touch with me, even on his day off, just to make sure I was all set to purchase my new car. Finances were definitely something I was concerned about and the staff not only got me in the car I wanted but with a price I could manage. They also gave me an amazing deal on the vehicle I traded in and I could not be more grateful!!! I would absolutely recommend this dealership to anyone!!! More

Premier's legacy: Terrific sales, financial staff From the moment we walked on the Premier lot, our car-buying experience was a pleasure. Salesman Jason Jarkes helped us find what we were looking for From the moment we walked on the Premier lot, our car-buying experience was a pleasure. Salesman Jason Jarkes helped us find what we were looking for, displaying a willingness to listen and a thorough knowledge of the Subaru brand. Financial Service Manager Joe DeAngelo and General Manager David Taylor were equally accommodating. At no time did we feel the least bit pressured or "hustled." In short, the Premier staff is every bit as good the product they sell. Top shelf. More

Wow-Fantastic sales staff Searched long and far for a specific vehicle at a competitive price. My search ended when I was fortunate enough to speak with Brian Canell. Price is Searched long and far for a specific vehicle at a competitive price. My search ended when I was fortunate enough to speak with Brian Canell. Price is obviously important but equally important to me was to deal with a straight forward and professional sales staff. Brian introduced me to sales consultant Mark Gennette. Mark was a total gentleman right out of the gate, direct and knowledgable. My trade-in vehicle was inspected and a fair price offered. I traveled 2 hours to Premier, passing several other Subaru dealerships along the way. No regrets as it was worth the trip to be treated fairly and with respect. Sales manager Will also took the time to introduce himself and thank me for my business.......can't ask for a better car buying experience! More

xv crosstrek I had to order my car from overseas and the dealer I worked with, Tony Gagnon was in contact with me the whole time, every step of the way. When I fin I had to order my car from overseas and the dealer I worked with, Tony Gagnon was in contact with me the whole time, every step of the way. When I finally got the car, he showed me everything about it and how to use everything. He was very helpful. Everyone was very friendly and helpful, including the finance department. Thanks for helping me get into my new car! More