Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Premier Subaru

Branford, CT

Overview
Employees
Reviews
Vehicles
4.8
3,031 Reviews
PREMIER SUBARU IS HOME TO THE PREMIER ADVANTAGE BUYERS BENEFITS PACKAGE WHICH INCLUDES OUR PEACE OF MIND GUARANTEE -3 DAY EXCHANGE POLICY AVAILABLE ON EVERY NEW SUBARU WE SELL PLUS SO MUCH MORE! Premier Subaru is one of America's largest and highest rated Subaru dealerships. Premier Subaru is recognized as an elite Stellar Care Dealer by Subaru of America. In addition, Premier Subaru is AAA Approved and has received the A+ designation by the BBB. Premier Subaru is open for sales 7 days a week and service/parts 6 days a week. The company has a staff of certified Subaru technicians to ensure that you are completely satisfied with our work. In addition, repairs are covered for 12 months/unlimited mileage. Premier Subaru has one of the largest inventories of new Subaru models and used Subaru models in the Northeast. In addition, our Certified Preowned Subaru models are all priced under Kelley Blue Book.
Contact Dealership
View Awards

155 North Main Street

Branford, CT

06405

Directions

By Type

Showing 3,031 reviews

November 13, 2015

Great experience I would highly recommend. The sales person I had "Valentina" was wonderful and everyone was very accommodating to all of my needs. She was very patient with me especially with More

by dog lover
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
David Taylor
Report | Print
November 13, 2015

Very unhappy with Subaru reliability The positive: service staff are friendly, patient at explaining issues, nice to work with on the phone; prices are reasonably competitive. The negat More

by AnyoneWantAUsedForester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Iaguessa
Report | Print
Nov 13, 2015 -

Premier Subaru responded

Dear Mr. Schall/ We appreciate your feedback and your comments and are sorry for the issues you are experiencing. Unfortunately, we don't have much experience with this vehicle. We have seen it twice - once when we did the original pre-delivery inspection (when new) and, in February, 2015 at more than 102,000 miles. We have found Subaru vehicles to be extremely reliable and cost effective when the factory recommended maintenance is completed. We know that you have set an appointment with us for this coming Tuesday and, will have someone call you to get you in you earlier. We will do our best to get your car back on the road as quickly as possible.

November 11, 2015

Very helpful Herman was a terrific salesman and he was willing to help us whenever we needed it, I liked his knowledge of the car we are leasing. More

by beauchgirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herman Winston
Report | Print
November 08, 2015

No hassles, no complaints I bought a used Mazda from Premier and worked with Ted Astarita in sales and Rob Weljkovic in finance. From their low-key approach to their thorough a More

by JohnM
Recommend Dealer
Yes
Employees Worked With
Rob Weljkovic, Finance Manager, Ted Astarita
Report | Print
November 05, 2015

Excellent service The people at Premier Subaru were very knowledgable, responsive and helpful throughout my whole car buying experience. It was an extremely smooth and More

by jdinkler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
November 03, 2015

Amazing service all around Not only were they helpful day of purchase but anytime afterward. They have called me just to check in multiple times! There is only one word that is More

by subarulove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
November 01, 2015

2016 WRX Tony G. Was absolutely wonder to deal with, I purchased my 2016 WRX from premier and it was nice to have a sales person who also loved WRXs. It's wo More

by Kmantone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Dec 02, 2015 -

Kmantone responded

I wish I could change my review on everything except for Tony he is amazing. I will never buy another Subaru from premier after dealing with their general manager Robert Alvine. After a issue with the pay off and Subaru financing accidentally sending me the title for my trade. I received the title on Saturday and a letter form him stating I owe nearly $500 more on my trade and he was on the phone Monday morning calling me repeatedly while at work demanding the title and money. He was extremely rude and accusatory as if I intentionally did this and threaten to have lawyers involved because I wouldn't drop everything and bring him the title after I refused to be inconcienced by Subaru financing mistake of sending me the title (I live over 30 mins away) I offered for someone to be at my home if he wanted to send someone to get the title but told me he doesn't have title runners. He was also very reluctant to put it in writing that he agreed to pay for it to be sent overnight which was at his request. I will admit if he handled it more professionally and treated me with respect I probably would've brought the title but when you treat your customers like xxxx expect for them not to be willing to go out their way for you. He also stated I need to learn to pay my finances and this was all my fault and he's been dealing with it for a month but failed to notify me. Lack of communication and neglect on the matter on his part does not constitute an emergency on my part I should have been notified immediately. I have a right before making a additional payment to him to contact my financial initiation to verify this and see where the issue was. He wanted me to pay him immediately then take it up with the bank and try to get my money back if it was a mistake which I think is unacceptable. He never sent me proof of him making a additional payment or anything just a letter from him. I have no problem making a payment if rightfully owed but I should get a chance to figure it out before I am threaten if he doesn't receive both payment and title tomorrow he involving lawyers at my expense. He is a horrible person and made buying my dream car a miserable experience.

November 01, 2015

Outback 2016 purchase I was able to purchase a car in less than an hour as I needed one right away. I used a buying service and came somewhat prepared. I was able to add o More

by Fall 2016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
October 31, 2015

Great deal with Mr. Mounir. The best service that I ever got it. Mr Mounir, provide me with excellent and professional care. Thank you premier Subaru.i I will definitely come b More

by Skylerlucas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
October 27, 2015

Great place to do business We bought a beautiful 2016 Legacy from Helena this past weekend. She was recommended by my daughter and was a pleasure to work with. I will be bring More

by mps
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rodney Pomerleau
Other Employees : Helena O'Connell, David Taylor
Report | Print
1
...
252
253
254
...
304