Premier Subaru

Excellent experience leasing new Subaru Impreza Our sales person was Helena O'Connell. She was friendly, knowledgeable, and very interested in making us happy. She took us on a test drive, explain Our sales person was Helena O'Connell. She was friendly, knowledgeable, and very interested in making us happy. She took us on a test drive, explained all of the car's features, and then went out of her way to find the car that fit our needs. The car actually came in 2 weeks early, so that made us very happy. When we showed up to finalize the paper work and pick up the car, Helena was well prepared. After just a few minutes, Helena was showing us the car's features, and answered all of our questions. We also spent a few minutes with Rodney Pomerleau, who was also a pleasure to work with. With the paper work complete and the new plates on the car, we were on our way in our new car. A great experience overall. Premier really has its act together. Even after the sale, we heard from Premier, asking if everything was OK. Now that's service! More

Excellent Experience and Fabulous Customer Service Recommend Premier without reservation- because I travel for work I conducted the majority of the transaction online. Kimberly was extremely helpful an Recommend Premier without reservation- because I travel for work I conducted the majority of the transaction online. Kimberly was extremely helpful and supportive, and once I came in to actually purchase the car everyone we dealt with (including the finance manager!) was wonderful. Much better customer service, especially when it comes to email correspondence, than any other dealership we encountered. Thank you Kimberly, Ted, and Rob! More

My First Forester From start to finish the whole process was friendly and inviting. Everyone on staff was supportive and thorough. I left the dealership feeling as if I From start to finish the whole process was friendly and inviting. Everyone on staff was supportive and thorough. I left the dealership feeling as if I established a relationship with a business and the workers there that I will have no worries returning to in the future for service. More

It was a very pleasant experience Luke was excellent. He was very helpful in finding the right vehicle to fit our needs. I would highly recommend others to this dealership and specif Luke was excellent. He was very helpful in finding the right vehicle to fit our needs. I would highly recommend others to this dealership and specifically to ask for Luke More

very good I went to premier to buy or lease a new Forester. This was the only Subaru I was interrested. Your salesman Herman Winston worked with me and obtained I went to premier to buy or lease a new Forester. This was the only Subaru I was interrested. Your salesman Herman Winston worked with me and obtained prices for lease and buy. He was professional and i purchased a lease on a Forester More

Successful used car purchase We're very happy with the service we received at Premier Subaru. Both Herman and Rob were knowledgeable and helpful. During a busy day they devoted al We're very happy with the service we received at Premier Subaru. Both Herman and Rob were knowledgeable and helpful. During a busy day they devoted all the time needed to explain things, answer questions and make the buying experience as pleasant and efficient as possible. More

New Purchase Both my delivery date & final cost was changed 3 times! Disappointed with overall communication. Delivery procedures should be clearly stated to buy Both my delivery date & final cost was changed 3 times! Disappointed with overall communication. Delivery procedures should be clearly stated to buyers up front. The person Who accompanied me when I ordered the vehicle also thought the vehicle was at a dealership in RI. Additionally, I was surprised to find out when I picked up the vehicle that I owed $95 because Rob advised me 2 days earlier that he owed me a credit. More

Excellant dealer to buy a car from. We recently ended our lease on our Forester and purchased our new Outback. Adam Aresnault presented many different options and financing plans in a We recently ended our lease on our Forester and purchased our new Outback. Adam Aresnault presented many different options and financing plans in a courteous and professional manner. There was no pressure to make a particular choice. Rob Weljkovic explained all the lega papers and disclosures so they were easy to understand. This is the second time we have used Adam and Premier for a new car and we will most likely be back agan in a few yearsl More

First time internet deal Kim made this deal happen quickly and efficiently over the internet and Jason was great when he got us through the dealership paperwork the very next Kim made this deal happen quickly and efficiently over the internet and Jason was great when he got us through the dealership paperwork the very next day. We got a very good deal and it was a pleasant experience all the way through. We will recommend this dealership to our family and friends. More

Great dealership! Luke made this deal happen quickly and very efficiently. He explained everything really well. He has excellent customer service skills. Rob closed th Luke made this deal happen quickly and very efficiently. He explained everything really well. He has excellent customer service skills. Rob closed the deal and lined up all financial pieces. Very pleased. More