Premier Subaru

Very good Lucas was more than helpful throughout the whole purchase process. He explained very carefully the workings of our new Forrester, and the whole proces Lucas was more than helpful throughout the whole purchase process. He explained very carefully the workings of our new Forrester, and the whole process went very smoothly from start to finish. More

High pressure sales, I was surprised by the lack of listening skills. Every question regarding product knowledge was met with a closing statement. ABC always be closing, r I was surprised by the lack of listening skills. Every question regarding product knowledge was met with a closing statement. ABC always be closing, reminded me of Tin Men. Even when I said I was interested in buying two cars I was ignored and pressed on closing the one I expressed interest in. Brian Canell was professional, polite and informative but I was steered away from him and informed he was just "the internet person" The sales manager was totally unprofessional, when I had a medical emergency and needed an extra day to pick up the car I was told it would be sold out from under me even though I had already paid a down payment. Between the sale manager and Helen O'Connell is was not a Subaru experience. I bought the car because it was what I wanted and was a good value, not because of Premier. I bought the second Subaru, the one I was ignored about from Quality Subaru. Night and day. Extremely knowledgeable, professional and polite. Excellent product knowledge and really worked to create best value and experience, The sales person Ralph was exceptional! More

buying a Forester The entire process was smooth. There was high pressure sales pitch, or trying to convince me to buy a more expensive model. I saw the car I wanted and The entire process was smooth. There was high pressure sales pitch, or trying to convince me to buy a more expensive model. I saw the car I wanted and spoke with Eloise about getting a closer look. She was very attentive, and answered all of the questions I had about the Forester. All in all a great experience as far as buying a car can be. More

purchase of a 2017 Subaru Forester at Premier Subaru The purchase of a 2017 Subaru Forester was a great experience at Premier Subaru. The follow up on questions was always quick either by text, phone or The purchase of a 2017 Subaru Forester was a great experience at Premier Subaru. The follow up on questions was always quick either by text, phone or email and always professional and low stress. Thank You Premier Subaru. More

PERFECT; stress-free and informative! Premier Subaru in Branford, CT is outstanding. I had a wonderful experience working with Rose in purchasing my first car. After researching thoroughly Premier Subaru in Branford, CT is outstanding. I had a wonderful experience working with Rose in purchasing my first car. After researching thoroughly online, my search started and ended in one day! Would recommend Premier Subaru and Rose to ANYONE! More

Amazing experience Best possibe experience at a dealership, knowledgable and respectable salesmen and women able to provide all information needed before purchasing and Best possibe experience at a dealership, knowledgable and respectable salesmen and women able to provide all information needed before purchasing and quality of care and attention to detail is wonderful would shop here again More

First Subaru and Loving it! Premier's cars are priced to sell. I wanted to buy local (New London) but a very similar Crosstrek was almost $500 lower in Branford. So I made a jo Premier's cars are priced to sell. I wanted to buy local (New London) but a very similar Crosstrek was almost $500 lower in Branford. So I made a journey to Branford and am very happy that I did. Dmitriy was my Subaru Sales Consultant. The first thing he did was ask what features were important to me and then he listened to my answers. I was pretty impressed with how well he listened. Before driving the car, Dmitriy explained the special features of the Crosstrek. He was very thorough with his explanations and believe me....I asked a lot of questions...and he answered them. That day I ended up buying a RED 2016 Subaru Crosstrek 2.0i Premium and I love it. More

Fourth Subaru Great dealer with outstanding service. Bought the last 3 Outbacks here. Never regretted dealing with an outlet in Branford, even though I live in Ora Great dealer with outstanding service. Bought the last 3 Outbacks here. Never regretted dealing with an outlet in Branford, even though I live in Orange. More

Great local subaru dealership We began our search for a used Subaru at Premier because they are locally situated and generally have a very good inventory of used Subarus. We were We began our search for a used Subaru at Premier because they are locally situated and generally have a very good inventory of used Subarus. We were initially interested in a car we saw online, but found a car on the lot that was much more aligned to our needs. From what we can tell, the cars are very fairly priced and the dealership was willing to work with us on removing after-market radio hardware that we didn't care for. Our salesperson personally went the extra mile to remove some of the adhesive that was left over from the antenna! We are very satisfied with our purchase so far. We have used their service department in the past with our older Subaru and have been very happy with the level of service they provided. More

Great experience throughout I had a great experience with Luke Pannone and Rita Ruhland - both were very friendly, attentive and honest. The transaction was very quick and I was I had a great experience with Luke Pannone and Rita Ruhland - both were very friendly, attentive and honest. The transaction was very quick and I was able to do most of the negotiation via email and phone. Overall great experience - didn't feel rushed or suckered at all. More