Premier Subaru

In the past week My wife & I brought both our Subaru's in for service & detailing. Cristal continues to be our inhouse advocate and makes sure all work is done to our satisfaction. If you are unhappy with y for service & detailing. Cristal continues to be our inhouse advocate and makes sure all work is done to our satisfaction. If you are unhappy with your present service dealer look no further than Cristal & the Premier Subaru service dept.. Arthur Katz More

dealer went beyond my expectation on this repair. facility is so clean and comfortable. repair was supposed to take 2 days but only took a few hours. they even washed my car when done! facility is so clean and comfortable. repair was supposed to take 2 days but only took a few hours. they even washed my car when done! More

Very excited to have my very first Subaru. A Premium Crosstrek. Dmitriy was very pleasant, knowledgeable & professional, to consult with. I had my folks with me and my pup Mac, who’s very much A Premium Crosstrek. Dmitriy was very pleasant, knowledgeable & professional, to consult with. I had my folks with me and my pup Mac, who’s very much my Velcro. I’m unsure who was most anxious? Me knowing it was time to explore a new ride, my folks, or my favorite companion child. Mac. He’s a spunky child with soulful eyes, heart of gold and eyes just for me. My poor folks get embarrassed he’s not as keen and calm natured with them 😂 Premier Subaru welcomed us all graciously. Papers were signed. And I managed to gleefully drive home with new technology in a snazzy new vehicle. I even used my sport button. I’m a pretty easy going driver. But it’s nice to know I can press the sport button to get more power to zip ahead when needed fast! Thank you Premier Subaru. More

I have been buying cars here for over 20 years. I have been to 3 Subaru dealers and have always found Premier to be honest, willing to make any issue right and willing to listen. I have pretty de I have been to 3 Subaru dealers and have always found Premier to be honest, willing to make any issue right and willing to listen. I have pretty demanding requirements including color and they have always found a way to get me what I wanted. This time, more so. with gratitude More

Absolutely a first class dealership. Superior facility, highly trained technical and support staff. Easy to schedule maintenance and car is always ready on time as promised. Superior facility, highly trained technical and support staff. Easy to schedule maintenance and car is always ready on time as promised. More

I truly can't say enough good things about this dealership. I worked with PHIL SIMONE, and I feel so fortunate to have landed him as my salesperson. I was originally in the market for a Forester dealership. I worked with PHIL SIMONE, and I feel so fortunate to have landed him as my salesperson. I was originally in the market for a Forester Limited or Touring, and Phil patiently walked me through the options, without a hint of aggressive sales tactics (which I loathe; I'm capable of doing my own research without being pressured into something I don't want). As I walked around the dealership, a Legacy Touring XT caught my eye, and despite some not-so-subtle hints from my wife that it wouldn't be big enough for our purposes, I moved ahead with purchasing the Legacy, going so far as to put down a deposit. Phil worked WITH me, not against me, to secure a highly reasonable price; it felt like he was personally invested in what was best for me, and not landing a sale. This was further demonstrated by the price the dealership offered for my trade-in vehicle; I told Phil what I had been quoted by Carvana, and even after that, he came back with a higher price. I would've expected a salesperson to take advantage of the lower price, but credit to Phil and management, they held at the higher price. Fast forward two days, a couple long talks with my wife, and I realized the folly of my ways. I decided a bigger car would be more practical. There was a new Outback Limited XT on the website which seemed like it fit the bill, so I contacted Phil, and without any hesitation he helped me proceed with getting the Outback instead of the Legacy. No issue, no hassle. I went in to pick up the Outback today, and as soon as I walked through the doors, Phil greeted me with a smile and handshake. The process to sign all the trade-in and new car paperwork was seamless. JUAN PEGUERO in Finance took his time going through all the warranty and add-on options with me, again without pressuring me into going one way or another. He was just as pleasant and easygoing as Phil. Ultimately, I'm walking away a completely satisfied, lifelong customer. I've never had a smoother, more satisfying experience at a car dealership. I felt like Phil, Juan, Rick, and everyone else I interacted with genuinely cared about me, which to me is the gold standard for customer service. THANK YOU!! Lastly, please give Phil a raise. The man has 7 kids and 3 grandkids; that's A LOT of birthday and holiday presents. But more importantly, he's a consummate salesperson, and even more importantly, all-around good person. He's the kind of person any business should want to hold onto because he is such a tremendous asset. Give Juan a raise while you're at it. Thank you both! More

We looked at several vehicles and there was no pressure as we were making our decision. The communication was excellent and the deal went very smoothly. as we were making our decision. The communication was excellent and the deal went very smoothly. More

This dealership is the nicest one I’ve ever been in. The people are the friendliest, and I mean all of the people. Inside the building is super bright with lots of day light coming into the showroom. Th The people are the friendliest, and I mean all of the people. Inside the building is super bright with lots of day light coming into the showroom. Ther you will find a collection of Subarus from years back displayed up high . The lounge is very comfortable with a great layout and furniture. Everything looks and feels new and very clean. There’s one wall that has a very large living moss mural of sorts. It’s stunning.. all the employees sitting at desks have no walls around them closing them in. . Everyone is accessible.. even the area where the cars are being worked on is in full view . The owner/manager is accessible and friendly. I had the feeling that the employees there were happy with their jobs .. I rarely see that. I have had great service on my car a few times .. very little waiting time . I travel an hour to get to this dealership . It’s worth it for me.as it’s always a pleasant experience. More

Staff was polite, efficient, and provided excellent service . They are the best! Service was provided in a timely manner. service . They are the best! Service was provided in a timely manner. More

Great dealership! ! Loved the warm welcome we got when walking in. The coffee & snacks were such an added bonus. Car buying is a long day process & a coffee boost helpe ! Loved the warm welcome we got when walking in. The coffee & snacks were such an added bonus. Car buying is a long day process & a coffee boost helped!! More