Premier Subaru

Much better than other dealerships that I had to deal with. I was sold a lemon by a another dealership who wouldn’t help me but premier step in and took care of me with no problem. I was sold a lemon by a another dealership who wouldn’t help me but premier step in and took care of me with no problem. More

Happy with my first Subaru Thank you Sean for making my first time dealing with Subaru a pleasant experience. You were very knowledgeable and helped me get what I was looking fo Thank you Sean for making my first time dealing with Subaru a pleasant experience. You were very knowledgeable and helped me get what I was looking for. I would certainly do business here again. More

parts department We have come to the parts dept many times over the years to buy our oil for our Subaru car.Shaun Daly always waits on me or my husband and we always We have come to the parts dept many times over the years to buy our oil for our Subaru car.Shaun Daly always waits on me or my husband and we always leave thinking what a nice and helpful man.He always goes out of his way to help us even offering to help me carry my items to my car.He just has excellent customer service and we appreciate it. More

Only insecure boys will belittle a Woman. "The minute you think you can belittle others because you think you're better than them is the same minute you've proven your worst". Mr Alvine, You "The minute you think you can belittle others because you think you're better than them is the same minute you've proven your worst". Mr Alvine, You are a very Pompous Pilgarlic person. Within hours of leaving your lot having been given a 100% guarantee that my car was fixed, my car only became worse. You clearly have no social skills and have no knowledge of how to speak to people. It's clear by your disappearing act that you hide behind your employees to defuse the chaos you antagonized. A person such as yourself should be grateful to have such wonderful service & customer service team, who can defuse & talk calmly on your nasty behalf. They were respectful, something you were not. Take a lesson, and have them rub off on you. You're a very fortunate little man to have such BIG hearted people make up for your short comings. Not 1 thank you for you. Stacey J. Grant More

Very positive experience I was traveling from Waterbury to look at a used Acura MDX ... Premier was easy to find and right off I 95 . I was greeted warmly and had the opportun I was traveling from Waterbury to look at a used Acura MDX ... Premier was easy to find and right off I 95 . I was greeted warmly and had the opportunity to sit down and chat with Will one of the managers as well as Nadine ...my sales representative . All of my questions were answered in a professional and timely manner . I was happy that I had chosen Premier Subaru . More

Excellent Customer Service I've been a customer of Premier Subaru for the past 17 years. I recommend this dealership very highly. Though Bob Alvine's business has expanded and I've been a customer of Premier Subaru for the past 17 years. I recommend this dealership very highly. Though Bob Alvine's business has expanded and grown in volume of cars and customers over the years, he has maintained his small-business values to ensure that his customers feel connected to the process and have a positive experience. I just purchased my third car from Premier Subaru, and Ibrahim, Dave, and Rodney were exceptional! I will be servicing my car Premier Subaru Service Department, as I always have, because I know that they will keep my car running optimally. More

Great buying experience I bought a 2018 Outback on special order with an expected delivery wait of between 6 to 12 weeks. At nine weeks the car showed up and Nadine Mezzano ( I bought a 2018 Outback on special order with an expected delivery wait of between 6 to 12 weeks. At nine weeks the car showed up and Nadine Mezzano (sales representative) called and gave me the good news. Apparently, the original sales rep was no longer at Premier Subaru and Nadine was now handling the account. From our first conversation to me driving off the lot, Nadine was attentive, responsive to my needs, and knowledgeable about the process. I was especially impressed when we went over my new purchase where she took me through the operation and controls of my Outback. Having had some experience with my wife’s recently purchased Impreza I was amazed by how much more she taught me. I really appreciated that. There was never a rush to “get it over with”. Overall, I was very happy that everybody that I dealt with at the dealership made my already happy new car experience even more pleasant, thanks to Nadine and also Adam Arsenault (business manager). I’ve told my friends to keep this dealership, and Nadine, in mind for their next auto purchase. P.S. My wife bought a 2017 Impreza early this year and we had the same friendly interactions then. Since then she’s had to bring in her car for routine service and all is going well. I anticipate my service experience here will be just as good. More

seamless and honest I was very pleased with my transaction at Premier Subaru. From start to finish the transaction was effortless and professional. I enjoyed speaking wit I was very pleased with my transaction at Premier Subaru. From start to finish the transaction was effortless and professional. I enjoyed speaking with Ted Astarita...He's a consummate professional More

Great Experience Kevon Morin was outside the building when we pulled into the lot and he approached us. It was just a nice welcome to Subaru, not aggressive. He wa Kevon Morin was outside the building when we pulled into the lot and he approached us. It was just a nice welcome to Subaru, not aggressive. He was courteous, respectful, and knowledgeable. No hard salesmanship. He asked questions about our driving needs first and then he made product recommendations. At no point did I feel pressured. He continuously indicated features in the models we were interested in and indicated what changes could be made on the cars to make THE car our "dream" car. We were then able to arrive at our decision with comfort and confidence knowing about all the features, . Start to finish, it was a pleasure. More

Sales I was very disappointed by the service supplied by Nadine. She was cold and rude during negotiations and upon my return to the dealership I was greete I was very disappointed by the service supplied by Nadine. She was cold and rude during negotiations and upon my return to the dealership I was greeted by an awkward wave in passing. Another salesman, Ibraham, gave me excellent service. He spoke with me during my return visit asked about my car, remembered my visit, color, and type of car I bought. He was not even my sales person. If I could go back I would give him the commission More